Fritsch Custom Upholstering

Excellent customer service.
I called a few months ago with questions regarding a leather couch a friend needed repaired.
The gentleman I spoke with spent a lot of time listening to what was needed and in return offered truthful, detailed answers. He also asked me questions about the couch in order to better explain what would be required for the repair. I never felt rushed nor did I feel talked down to.
Due to a design feature of the couch my friend was unable to hire Fritsch, but based on my conversation, I recommend them highly.

I’m giving Fritsch a prop because it looks like the oldest storefront imaginable in Bay Ridge (neighborhood of old storefronts). Fritsch’s is so old that the phone number on the front of the store is WWII style! No area code; 7-​digits with a mnemonic for the ‘exchange’. Like, Pennsylvania 65 – 000! Outta sight!

Excellent, reliable craftsman. Frisch really knows his business.

Ever have 3 kids and a leather couch? I have — bad idea!
Only 4 years after we bought it, it started to look like the seating cushions were run through a car wash on a daily basis, this despite the fact that we cared for it per the manufacturers instructions and really weren’t all that hard on it.
I was about to scrap the furniture — a couch, chair and loveseat — and start from scratch. My wife convinced me that it might be worth looking into reupholstering the cushions.
Two stores visited, to no avail — one wanted $ 800 (for 3 cushions), the other made a crack about needing half a cow to make the repairs and wouldn’t even provide an estimate.
That’s where Fritsch’s came in. While walking down 5^th Avenue en route to dinner one night, we passed it and my wife decided to step in. The next day, she swung by with a cushion, and the order was placed — $ 300 for 4 cushions, or less than half for more work than the other place wanted. We’d have to sit on cushionless couches for a few days, but the price was right. The only problem was the fabric would need to be ordered, so we’d wait.
As it turns out, all of the timeframes were off, but to our advantage. The 3 weeks it might take to get the fabric turned out to be one. The 3 – 4 days to reupholster the cushions ended up only being one. 24 hours after we dropped off the cushions, we were in back in possession of them and they were great! I only regret that I can’t include a picture — none that I took do any justice, due to the flash on the dark colored leather. But to my very picky wife’s eye, the new cushions match the couch almost perfectly, and the craftsmanship was outstanding.
The whole experience was so pleasant, the wife is looking through the house to find other items that need refurbishing (like the dining room chairs).