Essential Pest Control

I didn’t use their services and hope I don’t need to, but I wanted to write a review just because Robert was such a nice guy and was so helpful. I called about a potential mouse problem and he told me exactly what I should do and if it continues to call him and have him come out. Talking to Robert was like talking to a friend who knows his stuff and gives you good advice. It’s reassuring to know people like this still exist.

I’m soooo with the last reviewer — Robert is amazing. Came out on Saturday to save my freaking life from cockroaches. Did a great job, considering I have 5! pets in the house. Highly recommend him to anyone and everyone.

Robert is truly a life saver. Today I found what appeared to be a dead bedbug or the molted shell of a bedbug and I COMPLETELY panicked. I called three or four different exterminators who told me it would be weeks until they could see me before calling Essential Pest Control. Luckily I stumbled upon Essential Pest Control and gave them a call. The woman who answered was friendly and took down my info and said someone would get back to me. It didn’t seem promising at first but Robert called me back within half an hour and talked me through my crazy freakout on the phone for 8 minutes (I couldn’t get the other companies to talk to me for more than 1). He took the time to listen to my story and then very thoughtfully responded with his insights. He also let me email him a photo of the dead bug and told me he would take a look at get back to me within two hours. Almost exactly two hours later he gave me a call back and told me that judging by the coloration and leg joints that it was most likely a baby roach. He also took the time to discuss with me that my friend who has been sleeping on our couch for a few weeks would have most likely been bitten already if the dead bug I found was indeed a bedbug. Then Robert advised that I vacuum my couch twice a week for two weeks just to be safe. He is so polite, thoughtful and calming. I recommend Robert for absolutely any pest problem and will definitely come to him again. Thank you so much, Robert!

Robert was able to come to my home the day after I called him! We had seen 3 roaches in 2 weeks — and that was more than enough for me. He worked with my schedule — I needed to get someone in to exterminate before our tenant moved in. It has been over a month and we have not seen one roach since Robert left! He was fun to talk to, was careful on our floor since he knew we had dogs, but was totally thorough in going through both apartments! We would definitely recomend Essential to anyone!

I’m ashamed that I’ve waited this long to review Robert and Essential Pest Control because they’ve deserved top marks forever.
He’s been coming to our coop for years now and has always been on time, has always kept in touch, been flexible and has been so extremely thorough with each check.
We have a rolling appointment for building maintenance with him and where others would probably just dial in the work, he takes each visit seriously, as if it were the first.
Our building has been really clear of pests for as long as I can remember beacuse they do such a complete job and he can tell you why you may occasionally see a bug here and there.
Top-​quality guy and business.

Robert Macri is knowledgeable, calm, calming, and deliberate in his work. He shows up precisely on time, which in itself is a virtue. I trust him implicitly. For 15 years, he has annually inspected our one hundred-​plus year frame home and garden, taken care of any pests, told us what we can do throughout the year to discourage any problems, and in his first visit, he also neutralized mold affecting the wood in the cellar as well. (The house was neglected for awhile.)
He knows an amazing amount about insects, so he can also explain precisely why one’s worse fears are not to be realized, thank goodness, or what to do to head off a problem. In one case years ago where I had brought in some books from a small apartment in which a woman had a gathering, and then admitted to us all that she had a stubborn infestation of bedbugs (don’t ask — the woman was in mourning at the time, so maybe it clouded her judgement — but at least, thank goodness, she finally fessed up) he told me over the phone precisely what to do to prevent an infestation in our house, and it worked perfectly.
He’s like an old-​fashioned (in a good way) doctor on call.

I screwed up with that last review. I was initially on Rest Easy’s page and the review posted on Essential. I know nothing about Essential. Sorry! Unilocal,please rectify!

Robert and his team did a top to bottom check of our new home mid-​renovation and did preventative work for mice and water bugs (old evidence but no active issues). Complete, fairly priced, and lovely to work with. We appreciated their non-​alarmist attitude and feel very confident with the work done to head off any problems before they start!

When our landlord sent an «exterminator» (aka our super with a can of raid), our roach and ant problem did not get better (obviously). So I called Robert because he showed p on Unilocal,answered the phone, have good advice and was punctual.
Like the other reviewer said, he is a total gentleman, and really knowledgable. He worked with us to come up w a preventative monthly plan and worked on budget too. Definitely recommend him for a problem I hope you never have.
My only tip would be that they call or email appt reminders instead of mail-​mail. I don’t check mail these days and a few times been surprised when they show up.

I recently became worried that I might have bedbugs because I woke up with several bites on my body. After researching exterminators, I called Essential Pest Control.
Robert returned my call and asked me to send to him any photos I found of bugs in my apartment. He reviewed photos I sent by email, and was calm and reassuring about my pest problem, assuring me that he saw no evidence of bed bugs though he did see spider beetles and evidence of roaches. The next day I sent another photo of bug debris from behind my sofa — again he responded with clear identification of what was in the photo and assured me «no bedbugs» never suggesting a service visit or a fee of any kind for his time and expertise. In the end, we spoke three times before I ultimately scheduled with him for a service in my apartment to address the roach activity. While here, Robert checked my bedroom for bedbugs and fleas (none) and serviced my kitchen and bathroom for roaches. Robert was kind, patient, informative, and professional. At no time was I given a hard sell or charged for consultation. I am happy to give my business to Essential Pest Control and recommend them highly to anyone who needs exterminator services.

Yes, sad to say I’m writing a review about an exterminator. Don’t ask.
But this guy Robert Macri at Essential Pest Control called me back a couple hours after I left a message and talked me thru my problem. Total gentleman. Knew his sh@t incredibly well, and talked me through the cheapest of solutions. I dig this guy and gotta recommend him highly.
Now I hope I never need him again…