Doshi Diagnostic

Where do we start? With the staff being overly attentive to make sure we made it on time and to reassure us it’d be a short wait.
90 minutes later we are still sitting here. No on has communicated anything to us since they said we were next.
Both of us work. This delay has followed us. We will no longer be taking referrals to this office. They bill, get their Co pay, and don’t really care beyond that.
What patients appreciate is honesty, like, «this is going to take a while».
The woman who sent us here booked us for a 1 pm but we were told to show up at 9 am.
Wonderful work here folks. Stay away

This center is in chaos. My son had an appointment on 10÷13÷15 for an MRI. The following describes his experience:
He arrived for a 3pm appointment, but was not taken until 4:30. No explanation.
The reception staff, in front of the waiting patients, were bickering and unprofessional.
The gentleman technician, unsolicited by my son, told my son he should not be having an MRI so soon after his surgery.
The technician then told him to go to the changing room «while I go out for a smoke».
At this point my son was very worried about the efficiency of the staff, so before leaving he checked with the front staff to confirm they had all his correct data. They could not find him in the computer because his first name was misspelled.
Ten days later, the surgeon still does not have the report. When the center was called, «they could not find him in the computer». His name is still misspelled.
Doshi Diagnostics is a huge corporation. Oxford contracts with them because they have the cheapest price. But the patients have choices. Care Core National, the company that provides the authorization for the test, can authorize a different center if the patient insists. Too bad my son didn’t realize that. And too bad none of us checked Unilocal.Just look at all those horrendous reviews!
I would not give them any stars.

The absolute worse place I’ve ever been. After a 2pm appointment it was 3:15 and I still hadn’t been seen. After being told EVERY 20 min it would be another 20 min, I still hadn’t seen anyone. I finally became fed up and left. I called their corpprate office, only to be told their MRI machine was not working. Now if I’m sitting there for over an hour you don’t think someone in the office should have told me that? Any who avoid this place. They try and cover the smell in the front lobby with week old coffee, but it till smells like a vet office. Staff is unprofessional and rude

I thought the service was very good. Very nice staff and very informative. Easy to get to and the people who worked there came off very friendly. There were no inconveniences.

I am torn on the number of stars to give. For my follow up visit for required additional testing the technicians were first rate professionals. I would give them 5 stars but this review is not for them. It’s for the receptionists for my follow up visit and for the tech for my first visit.
The tech’s «bedside manner» at my first visit scared the crap out of me. Why? They are only supposed to take the image and NOT comment on my medical history! Take my history, yes but comment!!!
For my follow up I made the appointment for 8am so that I could be in/​out and get to work on time. I got there at 7:55 and while the front door was open there was no one at the front desk. Ok. I was early so I waited. After 15 mins I went looking for someone that could help me. When I found someone to help they were dismayed that the receptionist was late. When I finally went in for the two tests it was 8:30. When finished I came out to see two receptionists there and I commented (just as a matter of fact) to them that because they were late for work that I would be late for work. They laughed! No apology. Just laughter. Completely unprofessional.
FYI 3 – 5 business days for the results is all anyone kept saying. Even my doctor couldn’t get the results earlier. Ok. That is their policy.

If you can avoid going to the Doshi Diagnostic at Bond Street, PLEASE AVOID IT. Unless you have nothing better to do and want to spend an entire day waiting to get your X-​ray done only to find out they completely missed putting your paperwork in the system. And this isn’t a first time experience. Stuff like this keeps happening every single time you go here. So if you still go make sure you have an entire day to kill. As for me, I am never returning back here even if it means traveling an hour to get my X-​ray done somewhere else. Wish they would have a zero rating available in Unilocal

This Doshi has a huge parking lot so that is great, especially trying to find parking in Bay Ridge. The staff was fine from start to finish, except some of the receptionist talk really loud and you can hear some uncomfortable conversations. There’s also free coffee… but beware. Looks kind of sketchy.

This has been the worse experience of my life. I had an appointment at 7:00pm at the Bond Street location. I arrived 30 mins earlier to expedite the registration process. I’ve been waiting for an hour and a half and there are still a few people ahead of me waiting for the 6:00pm appointments. The staff is rude and the wait is ridiculous.

I have had the absolute worst experience here. I was taken 2 hours after my original appointment (I had an 8am appointment and was not seen until 10am). Once let into the room for a brain MRI (which is stressful to begin with), the tech was rude and did not speak to me throughout the exam as promised. To make matters worse, they never sent my results to my doctor. I had to call four times to request a copy of my results be sent and I am still waiting. Go anywhere else — getting exams like this are never fun, so adding to the stress of it is so unnecessary.

The staff at this Doshi location are extremely unprofessional and seemingly uneducated.
Not only do they fail to communicate properly with patients (terms like «whatever» are used when patients express concern) but they bicker and insult each other in front of patients (complaining about lunch breaks and hurling foul words).
After a 1 hour wait (I arrived on time for the appointment) the technician I encountered unfortunately had a poor bed-​side manner and had difficulty communicating due to language-​barriers.
Needless to say, I DO NOT recommend this facility. Their staff needs to be reevaluated completely.

Went today for CT chest scan. Arrived at 10: 15 am and was out the door in less than an hour. Parking lot for clients, clean waiting room, courteous staff. What’s not to like? I am glad the diagnostic place near me had a non-​working machine so I had to come here. Next time, I will use this place again (hope I never have to), it’s worth traveling for to get great service. I don’t know why there were some 1 star ratings. Maybe the reviews helped management shake the place up. Can’t believe how pleasant the experience was!

So my wife had the first appointment at 0900 and we arrived like 15 minutes before. My wife was not called in until 1040 for a 0900 appointment. No apologies and no communication from the clerks or anyone else. According to the clerk, they took the other pt first because her paper work was finished first. So why bother with giving appointments if it’s first come first served. My wife had to take pain medication for the procedure so she was concerned with it wearing off. The same insensitive clerk tells her «oh, don’t worry. It’s not that bad.» not what we’ve heard from other patients who have undergone the same test. Unfortunately, this is the only place covered by our insurance. Otherwise we would’ve left! If you have a choice, don’t come to this place.

I agree with Jason that they may be under new management since the older reviews here. I went for a mammo and had a very good experience. Short wait, friendly reception from the desk, and the technician was fantastic. She could not have been nicer to me and was quick and efficient.

I think the other commentators may have had uniquely bad experiences. I have been to Doshi in Bayridge over a dozen times… yup, that many. I was hit by a drunk driver while crossing the street, and it has been an up hill struggle ever since.
Possibly, Doshi is under new management at this location. Every experience I have had has been painless, and I have had many. Keep in mind, that I went for MRI’s and X-​rays. Both the service from the staff, and the diagnostic reports were very professional.
So, I did not go to Doshi for female services, since I am a male. The previous posters may be right about that side of the business. However, for MRI’s and Xrays, the place is great.

What the other poster wrote, verbatim. Avoid this place if you possibly can (I am referring to the Doshi in Downtown Brooklyn, not Bay Ridge).

This is by far the worst clinic I’ve ever been to. The people are rude and seem to not care that half of the women there are either pregnant, may be pregnant or have a possibility of breast cancer. This is typical in Brooklyn but given the opportunity to go somewhere else please do. I’ve never had a more unprofessional experience at a clinic in my life!