Comprehensive Pediatrics

I’ve been bringing my 20 months old son to this office of Comprehensive Pediatrics since he was born. We stumbled on this office by accident, decided to try it and stayed with it.
The practice has several doctors, which could be good or bad. I choose to look at it as a plus, since they are open 6 days a week and keep very decent office hours (key for a working parent), and they usually accommodate very last minute sick visit requests. So for a sick visit I appreciate the flexibility that a larger practice brings.
Well visits we usually schedule well in advance and get to choose the doctors we really want. That’s usually Dr. Faraci or Dr. Perlman. Both are excellent and I will keep coming back as long as they are there.
Dr. Faraci is the practice founder and is the big draw of the practice. He has insane amounts of pediatric experience and has given us tons of good advice, as well as references to the best pediatric specialists.
Dr. Perlman is my son’s primary pediatrician. We like his gentle, low-​key, no nonsense manner and stuck with him after trying a few other doctors in the practice.
I also like the fact that they have 2 additional offices in Staten Island, which means we can get an appointment there if we really need.
I am taking off a star for 2 reasons:
1. There has been some change in some of the other doctors on staff, which is not ideal, and a couple of other doctors (who are no longer there) we didn’t love.
2. The support staff — the front desk is a bit abrupt and not always professional (but the Staten Island staff is great), and the nurses/doctor’s assistants are not all good. Some of them are also kind of abrupt and/​or don’t act as if they know what they are doing.
Both of the above points are not deal breakers for me, and I appreciate the service I get from the doctors.

doctors change constantly so my kids were seeing someone differently each time. poor consistency in care and continuity. owner sets up practice so that appointment times don’t matter. looks like patients show up when they want & can cut ahead of you. long waiting times. never the same doctor. staff looks tired and disgruntled. you can tell its a poor work environment where people are overworked and not appreciated. probably why good people don’t stay here to work. I changed doctor offices. Don’t bring your kids here.

I have been coming here since 2009, after the birth of my son and now also come here with my daughter. Overall, the true rating should be 3.5 stars, as some doctors are simply better than others. The staff is pretty much professional and pleasant and wait times can be none to about an hour, depending on how many sick visits were walk ins that day. Dr. Taylor was always my favorite, but I don’t think she is still there. She has the best demeanor for kids, ver personable, knowledgeable and kind. I feel she is thorough and I never feel rushed as she addresses each concern with an explanation. Other doctors here are hit or miss, I am typically told my concerns are nothing to worry about, and I generally feel silly to have brought it up. Overall I like the offce, but wished all the doctors follow dr Taylor’s example.

My son has been going to this office since he was a newborn, I have never had a problem here, the ladies at the front desk are very friendly and fast, every time I needed an appointment the same day, they always made sure to squeeze us in, I also have never waited more than twenty minutes to see a physician. I like that they have two separate waiting rooms (one for regular check ups, and another for sick children)
They have many pediatricians here, and I have seen most of them, all very nice, efficient, funny, and has always made me and my son feel as comfortable as possible.
Today I came in without an appointment because my son was sick all night, I was in by 9 out by 9:30, and home by 10! It’s always like this and I love it, also the girls at the front had no attitude that I didn’t have an appointment and just walked it… customer service to me is key, and I’ve never had an issue here.
They’re also open on weekends (Saturday & Sunday) with is awesome! Especially there late hours, thankfully because of this I have never had to go to the emergency room!
I would highly recommend any parent of a toddler to bring them here, I am from Park Slope and do everything in my neighborhood, but I can’t seem to find a office in my neighborhood that is as good as comprehensive! So I will continue to take cabs to Bensonhurst for good service!

I am a Clinical Nurse Manager, and the mother of an 18 month old. I have been going to Comprehensive Pediatrics since my daughter was born. They have quite a few physicians working in the practice which has its goods and its bads. Overall I have been satisfied enough to remain with them for the 18 months, but after today I am done with this office.
There is a Medical Assistant that works there named Kamy. She is a very «fast-​paced» worker, who bounces through the office and speaks just as quickly. It is quite frustrating to bring a sick child to the doctor, even more frustrating when you cannot understand a word the worker is saying. Every time we end up with Kamy, I find myself saying «what» at least 20 times/​visit. Up till today my family and I have simply tolerated Kamy’s quirkiness but today I finally asked her to speak slower as I couldn’t understand her. A quite offended Kamy lashed back at me (again to quick for me to understand) «That’s the way I talk sometimes deal with it!». My reaction was simply to ask for the other Medical Assistant to take over my visit instead of Kamy.
Kamy continued to make sarcastic gestures/​statements, roll her eyes and display obnoxious body language. She actually went as far as to discuss me with another patient’s mother. I finally asked her to discontinue her conversation about me and again her response was to lash out loudly & offensively. From the examination room I had to be subjected to listening to Kamy continue to badmouth me to another patient’s family.
At the end of my visit, as I left the office with my child I heard a boy refer to Kamy as «mom» and he walked into the waiting room. She looked at me and rolled her eyes (again) so I said to her «you are a mom, and you act this way to parents of sick children?» Kamy ran aggressively towards me as if she were about to attack me, screaming and cursing in a threatening manner on top of her lungs from the top of the stairs. She was unable to be controlled by the nurse manager of the office, and was unable to control her rage/​temper even with an office full of small sick patients/​families.
I will be reporting Kamy to Dr. Feraci upon his return from vacation but I warn all of you considering this office to think twice.