Cocoro Salon

solid blowouts in williamsburg and they don’t try to talk your ear off about annoying sh*t either. and they use olaplex. prob wouldn’t get cut or color here though.

Don’t get your nails done here! Brought my sister to Cocoro as part of her birthday present. And her gel mani AND pedi looked so awful… the woman put sparkles on a few of her fingertips to hide all the errors. My sis was sweet and didn’t complain. But oh man… I wanted to treat her and her nails truly truly looked terrible.

I get my haircut here once a month. The service is exceptional and the prices are reasonable. I recommend going to Yuka. She is precise and friendly.

The place is beautiful. The hair wash was great with a wonderful head and neck massage.
Cons.
I went in for a trim on my already styled and angled long bob. She didn’t take the time to look at the shape of my cut that I told her repeatedly I wanted to keep. once I parted my hair explained what was going on, she noticed. I told her I wanted the same exact style just shorter, she got rid of the sharp angles I loved and gave me a very soft angled bob. Not a huge disaster but definitely not what I wanted. $ 90 for a trim that wasn’t even done right.

Just updating this review after seeing my favorite stylist back in Los Angeles. She has been cutting my hair for eight years and was so surprised when I walked in the door. «Whoa your hair is shorter than I’ve ever seen it! I expected it to be so long!» 8 years and it’s never been this short. After looking closer at my hair she said there was no real shape and it would take two haircuts to fix because the stylist at Cocoran just did a really botched job. She noticed the stylist feathered all my hair and said good stylists RARELY feather hair! One side was also more feathered than the other and was also longer than the other.
Some things I also wanted to add to this review so people know what’s up:
— the salon was totally empty on a Saturday morning at 10am (except for me and all of their stylists) and they were able to get me an appointment right away. Good hair salons are booked months in advance, and rarely have availability on weekends. If you do get in on a weekend, the place should be packed with clients!
— after the owner said you don’t have to pay and you can leave, she literally swiveled my chair towards the door really fast, dropped my phone and said «pick it up.» I was so upset I cursed under my breath on the way out and the person at the front desk yelled at me «you’re the one who looks stupid.»
I highly suspect their great reviews are fake or are from friends of theirs. This really is an awful salon. Do NOT believe their Unilocal page and go somewhere else. It’s not worth it.

I went to a hair salon in Manhattan to get my hair done and they butchered it: cut it way too short and it looked like a school girl. So today as I was walking down 6^th I happened upon this salon and thought I ought to get it fixed. I went in to make an appt and they were able to fit me in right away with Jessica. In less than an hour she had not only managed to make the cut better, but completely transform it to make it one of my favorite cuts I’ve ever had, and for a much lower price than the place in Manhattan! Not to mention after going through a dye fiasco at the other salon my hair was feeling extremely fried, yet I walked away with my hair feeling the softest it has ever felt. Customer service was excellent, a head massage during shampoo relieved all my stress, and I was so happy walking down the street afterwards. Cannot recommend enough. Will definitely be returning.

THEY SHOULD BE ASHAMED OF THEMSELVES!
I brought in a dark blonde photo and asked for a color correction of my roots to match the rest of my golden blonde hair. They left bleach on my head for over an HOUR leaving burning scabs all over my head!!! My hair is now falling out and they laughed me out of the salon as I cried. A DISGUSTING PLACE (they still charged me full price) I want to sue!!!

I went on my lunch hour for the $ 34 mani/​pedi special with free paraffin wax. The pedicure took the full hour and since I had run out of time and had to return to work, I asked if I could return later to finish the manicure, but they said no.
Plus, I never received the paraffin treatment and was charged full price for the pedicure!
BAD customer service.
I work in the area and could have been a regular customer but they clearly didn’t care if I left a happy customer or not. So I will not be back.

I realized I’ve been writing a lot of mediocre reviews recently and thought to myself… is there a business I frequent that deserves 5 stars? Cocoro came to mind immediately. This is for the nail salon only. The 2^nd story haven is peaceful, quiet, relaxing, not-​smelly, and seems like a genuinely happy place. I have the impression every manicurist actually CARES about your nails, and doing the very best they can do to give you a flawless manicure. The end result doesn’t necessarily last any longer (or shorter) than at other manicure places, but the process just feels better/​happier/​more-​well-​thought-​out and costs no more. To anyone who feels like a friendly, comfortable, humane environment is important in a mani/​pedi experience I cannot recommend Cocoro enough. Try it out!

I went here for a last minute mani and pedi. I called ahead about an hour before closing and they said they could fit me in no problem.
Pros: The facilities are lovely, both upstairs & downstairs.
Staff was friendly and efficient.
Cons:
Radio on loud, blasting commercials.
Callus solution was applied all over — on the sides of my feet and the tops of my toes. What?
Since they closed at 8, my service was obviously rushed.
The girl didn’t soak my nails or clean under them
The polish on both my hands and feet dried to a wrinkled looking finish, with visibly uneven layers
Not even a full 48 hours later, the polish on two of my toes has chipped off almost completely.
No massage
$ 65 plus tip for a mani & pedi that didn’t even last a business week. No thanks

Love when people are masters of their trade!
If your getting your nails done ask for Grace, she’s been doing this for 30 years and with grace ;)

After 2 years of horrible haircuts, I went to Cocoro and Kelly saved my hair! It was beautiful and perfectly cut, EXACTLY like the pic I showed her. I’ve never gotten so many compliments in my life. Called to make a follow-​up appt last night and got the dreaded answer of «she’s no longer here». 0₀
Anyone know where she’s gone to? Is she still in NYC?

I would give 0 Stars if that was possible. I came with a picture of a Blayage that I wanted to have. The lady that was about to do my hair (she needed a translator since she speaks hardly English) said it was no problem at all. So she started and it already seems odd to me that she used a «highlight”-technique for a Blayage. But hey, since I’m no a professional I thought that might be a different kind of technique. after we washed it out my hair was almost completely black with a few stripes of blonde (my natural hair is blonde) — I felt like a Zebra. The hairstyle was no where close to a Blayage.
So I showed her the picture again and said that what she did was not what I wanted. She tried to convince me that what she did was a balayage. But she told me she will fix it. She washed my hair again (for the forth time, really harsh, not relaxing hair wash at all, water all over me and in my face) and then put my hair in a deep conditioner. Well that didn’t fix the color either so I decided to leave and only pay her the tip (since she made an effort to fix it) — all in all a cute place but the service is horrible. They don’t seem to really know their profession… never ever again!

What a quaint little oasis! After months of trying out every nail salon in the area, I stumbled upon this little gem. The nail salon is tucked away on the second floor in a super cozy retreat. The vibes were absolute perfection– an extremely clean, calm and relaxing atmosphere.
I am extremely particular about my nails and I must say that this was the BEST gel manicure I have ever received. Chloe is out of this world! She applied this baby blue color with surgical precision. Although I skipped on any detailed nail art, I’m pretty convinced Chloe can do just about anything. It’s been almost three weeks since I went here and I am still getting compliments on my mani! Not one chip to be found! I am so happy to have finally found my go-​to nail salon!

With only two days with my shellac nails from this beauty salon and already the flaws are showing more. I’ve noticed the day of (yesterday) slight bumpiness nothing to complain over. Today there are more waves/​bumps on all the nails. I don’t mind it much as the nail art is distracting and its a dark enough polish it’s not noticeable from a far. Yet for 60 $ I did expect better quality than when I pay 30 $. It’s beyond disappointing because I really wanted to have this be my go to spot. No need to waste so much on nails if it’s not going to be worth it. This made me think about investing in my own uv machine/​shellac polish, so one star for that:)

I came here on a Monday night looking to switch my hair color from a fading blue black to something softer in the brunette family, like a chesnutt, chocolate brown. I was to be working with Kelly, and I was a little hesitant at first because she didn’t speak a lot of English and since going from black to any other color is notoriously difficult, I wanted them to really understand what I was looking for. And that they did!
The front desk lady (sorry I forget her name) did an excellent job translating both ways. She explained that Kelly’s main concern was the health of my hair more than anything and that if after a mild shampoo bleach, my color didn’t lift at the level we were hoping for, we would try something else. The rinse wasn’t enough, I knew that the color wouldn’t lighten that easy so we bleached it regularly and when she gave me a thumbs up I knew that it had lightened sufficiently.
It was then explained to me that we wouldn’t be using regular dye we would be toning the hair instead again in the name of decreasing damage which I was all for. She even showed me the color of the toner and it was as if she had read my mind; it was a super rich chesnutty brown. Once she blow dried my hair I could see the color and it was great. Kelly suggested we trim the ends to prevent any breaking even though I couldn’t see any signs of it, but then again she is the expert. The cut feels a little short but I know that any length I am missing was damaged even before I dyed it so I was okay with parting with it. I am very happy with my new cut, super sophisticated.
All in all I am very happy and I will be back in 6 weeks as per Kelly’s instructions thanks guys!

A couple of years ago I was searching for a salon close to Bushwick. I wanted a salon I could go to regularly for hair color & cut and occasionally for gel nails. I looked up salons that were close and found Cocoro in Williamsburg. I have been visiting every month or two since!
My #1 guy is Ronney for hair– For color, cut and service you can’t beat him! He will listen to all your concerns and questions but will also tell you his truthful opinion. My hair looks HAWT! Do people still say Hawt?
In fact, service is great all around. The staff is very friendly and attentive and the atmosphere is beautiful with rough hewn looking wood and huge mirrors everywhere; the place always looks clean and sunny.
Also– I can’t guarantee it, but– I am always getting crazy good head and neck massages when the ladies Chris and Elia shampoo my hair :)

If you are going to get a cal gel manicure, Marie Nails is a better choice. I was a customer here getting cal gel manicures with designs for nearly two years. They ranged from $ 78 to $ 128. It’s a lot more expensive than Marie Nails, but easier to get an appointment.
Unfortunately, the manager, Ronnie now runs it without a care for loyal customers who spend a lot of money regularly.
Ronnie’s nickel & dime management leads me to believe that if Ronnie ran a diner or restaurant, stray cats or road kill would be served & passed off as chicken.
My latest experience here was the worst experience I’ve had receiving a service in my life. I’ve never been treated so poorly by a manager of a business.
I spoke to Ronnie on the phone twice about my discolored $ 128 cal gel manicure. I read several newspapers daily for work & pleasure. My nails never turned black & grey after a cal gel manicure before. I’ve been getting cal gel manicures with designs for over two years.
Ronnie’s command of the English language is very poor and/​or Ronnie’s memory is that of a baby goldfish. I don’t understand how Ronnie is a manager. Ronnie stated that I came back for a chip in my nails although we spoke twice about the next day discoloration.
I’ve never complained about any manicure before. I had to explain to Ronnie multiple times that the discoloration never happened before. It doesn’t happen with a $ 10 manicure why should it happen with a $ 128 ($ 88+ with a $ 20 tip) manicure?
Ronnie made me feel like garbage. I did not want to go on vacation with nails that could get discolored again. Ronnie stated that I could be given a bottle of acetone for every time discoloration occurs. After acetone, my nails were sticky & dull looking. I didn’t get what I paid for & what I received prior to this occasion.
Ronnie finally agreed to let me get a manicure the way I wanted after attempting to nickel & dime me for several minutes. I felt worse than garbage. It was like I was at a market trying to haggle ten cents off of a ½ pound of the worst quality meat.
I never felt like I was being treated like a valuable customer. I always feel like a valuable customer at other salons I’ve gone to, including salons I’ve paid $ 25 for a mani & pedi. I always felt like I was treated well prior to this occasion when Cookie worked here.
I did not have time for designs even though my prior manicure that got discolored had designs on each nail. I simply asked for my manicure to have clear moons & the nail technician gave me an attitude stating that this was a «design» that I had to pay for. This was a clear indication that she was not happy about having to give me a new manicure. I intended to tip this manicurist $ 20.
Ronnie said that I could get a manicure the way I wanted, but if I my nails became discolored again, I would have to go somewhere else. She literally told me I would no longer be welcome. Thank you Ronnie.
Getting a manicure with an attitude that made me feel insignificant was not getting a manicure the way I wanted.
I did not want to sit down for another hour or so receiving dehumanizing service & demanded a refund. Instead of apologizing to me, Ronnie screamed at me that they do not give refunds & demanded that I go upstairs & get my nails done.
I was once at a Chinese restaurant where the chair on my leg broke & I fell on my back. The owner taped the leg back onto the chair with scotch tape & gave me a free egg roll. Ronnie reminded me of this owner, except for the fact that the owner of the restaurant was truly apologetic.
At one point, someone from the place grabbed my arm & tried to make me go upstairs.
I left with a sticky base coat, uneven nails & unruly cuticles. On my way to another salon where I received proper service, I called Chase asking for a refund. I was put on the phone with Ronnie, who began screaming at me immediately. Ronnie kept insisting I would get the manicure I wanted if I came back & refused to refund me. Ronnie barely let me speak on the phone because Ronnie was too busy screaming at me. I was only able to speak if I screamed myself.
Getting a manicure should be relaxing. Ronnie is a crude manager with no people skills. Ronnie is in the wrong industry. Ronnie is an embarrassing excuse for a manager.
Instead of treating me properly & with respect, Ronnie failed to weigh the pros & cons of giving me a new manicure right away without me having to beg for it. I was made to feel like I had to haggle.
I went to this salon several times a year paying high prices for cal gel manicures, some of which are displayed in the salon. I’ve gotten mani pedis with my husband for special occasions.
I have over a dozen close friends in the neighborhood who have gotten services at this salon. They will not be coming back. A few of them are local business owners. My hair stylist left my salon & I was thinking of getting my next haircut here.
Ronnie is clearly unaware of what a cost benefit analysis is.

LOVE! Every experience is so relaxing. When I leave, I feel like I spent the day at a spa. The staff is super helpful and attentive. The stylists, who I’ve gone to, really care about the quality of service they provide and block more than enough time so they do not rush through and move to the next client.
Kelly is my new miracle worker! Highly recommend her. I got a haircut and highlights. The highlights are done so well it naturally blends with my hair color.
I was in awe watching Kelly at work… truly an artist.

Only been for pedicures but I like this place. Good for people who hate the chemical smell of nail salons, the air circulation here is good. You go up the stairs in the back and you step into a very earthy welcoming space. You are offered a glass of water and it comes with a chocolate kiss on on a little wooden tray. Thats nice :)
I love the two women who provide the services up here, they have a chilled out maternal and friendly vibe. I dont feel the same kind of exploitative dynamic that you see in other local shops (though its really inherent to this industry of pampering — always tip well please.)
I would give them five stars but found they had altered or lost balances on not one but TWO gift cards and the receptionist had no explanation or discretion to investigate why this happened. Lesson learned: dont purchase any gift cards here.