Cherry Hill Medical Center

Second time i have called this facility to get bills and records for my client. The first time, in October, I was told that they would just fax it over (they wouldn’t give me a fax number to submit my written request). Here we are months later… I called to follow up on my request and was quickly reminded of the ridiculous amount of time i was on hold before. The receptionist seems to be unknowledgeable. I don’t really blame her as her superior wasn’t really helpful. Customer service skills from one professional to another were horrible, i can only imagine how they treat their patients.

Literally the worst doctor I’ve ever seen in my life, and I’ve been to some doozies. If I could give this place zero stars, I would. First of all, I was a first time patient (referred by the Medstar Hospital down the street) and all people kept telling me was «the doctor is VERY good and VERY thorough» which was a huge red flag. I figured thorough meant trying to milk me and my insurance company for all we were worth, and that turned out to be 100% accurate.
I was in for a respiratory problem and the doctor wouldn’t shut up about my physical appearance (acne, body hair, etc). She told me that she knew what was wrong with me and proceeded to smugly inform me that I had Polycystic Ovarian Syndrome… Which I had been diagnosed with 10 years prior and was listed on my medical history form! Not to mention PCOS does NOT cause respiratory problems. After informing me that my pimples were «fatty deposits» and raving like a lunatic about how I needed blood work so she could help me with my «excess body hair» (I don’t shave my legs for personal reasons, but apparently that requires blood work) she then insisted that I get a flu and a pneumonia shot, even though I told her they were not necessary. Instead, she tricked me into receiving shots I did not want by telling me to check out with her nurses, who then stuck me with a needle.
Not to mention I had taken the day off work to see this quack, and she refused to give me a note (which my job required for sick time)! Unless, of course, I took yet another day off work and came back the next morning for my oh-​so-​crucial bloodwork– which I had already had at the hospital earlier that week. The icing on the cake? Despite the fact this place charges you your copay BEFORE you are allowed to see the doctor, I keep getting bills in the mail from them telling me I owe them the copay. IN YOUR DREAMS, CHERRY HILL. I wouldn’t even come back here if I were fatally ill and they had the only cure!