First and last time here. I ordered a Dr. pepper shake and got charged for a Dr. pepper shake, but later found out they don’t have that. The menu on display was promoting it. I don’t understand how they can promote and charge an item that they don’t carry. Very disappointed
Jacky C.
Tu valoración: 1 Brooklyn, NY
Why did I even bother to come to a fast food chain in the city? I was anticipating disappointment and disappointment is what I got. The cashier was rude af, only cared about how she felt which was clearly being miserable working a fast food restaurant. Food wasn’t that great. Not going to make this mistake again(as I tell myself).
Jamil M.
Tu valoración: 4 Newark, NJ
This Burger King is slow, but I support them highly. Especially after stating to some media that the cops deleted the tapes from the #LawquanMcDonald killing.
Sharon M.
Tu valoración: 3 Brooklyn, NY
This Burger King very clean and nicely decorated compare to other Burger Kings. They have 2 floor for dining in so plenty of space to seat down without sharing tables. Their bathroom like other fast food bathroom is just too dirty, your best bet is going to Macy’s a few blocks away to use a cleaner bathroom. Every time I come here the food the food is made in different pace. I always get their whooper or the meal that comes with the whooper. The wait is between 5−10minutes depending how busy they are. The main thing that ticks me off is the cashiers, Every time I order they all seem pissed off, not only to me but to every one of their customers. It would be great if they would show my positivity but after all this isn’t meet and greet. Don’t really prefer to come here unless I really can’t of what to eat around this neighborhood.
Alex R.
Tu valoración: 1 New York, NY
Horrible service! So there’s a long line to order I had like 2 people in front of me and the cashier Her girl comes and cut in front of everyone and she rings her like nothing! Why the hell have a line of your just going to hook your friends up! The the burger was saggy as hell
Sabrina E.
Tu valoración: 2 Brooklyn, NY
With this Burger King the staff is inappropriate & rude. Apparently they are even more so on Sundays when the manager isn’t there(found this out later). They got my order wrong and was bluntly making fun of customers. They were laughing at a special needs kid that walked in, literally telling him to his face that he was«…mad annoying.» I have a younger brother who is special needs so when I heard that I was really put-off by even sitting down to eat there. The cashier was chatting it up with a girl who wasn’t even ordering anything. Mine and my boyfriend’s buns were burnt and they put onions in my A1 burger despite me saying«Please no onions.» Oh and don’t go to this BK if you need to use the bathroom because you will have ask the cashier to ‘buzz you in’ to the otherwise completely locked & inaccessible bathroom. Unless you’re starving and there’s no where else for you to eat, do not go to this Burger King.
Suresh D.
Tu valoración: 3 Brooklyn, NY
I was here on Thursday while waiting to meet up with someone. I came in here because I had plenty of time to kill and it was drizzly and looked like it was supposed to increase in intensity. I came in here with the commercial for chicken fries in my head. I decided to order the fiery chicken fries. It didn’t take long to get my chicken fries. I was asked what kind of sauce I wanted and my order taker started listing the sauces they had, When she got to honey mustard I selected that. Had I known they had a Buffalo sauce or a sauce specifically for their chicken fries I would have ordered that. There were 10 chicken fries in the order. They looked like skinnier versions of a chicken finger. The bread and the chicken tasted spicy and hot.(spice is not the same as heat). It did go well with the honey mustard and remarkably the one packet of sauce was enough.
Christine D.
Tu valoración: 3 New York, NY
Service is normal for food chain. Nothing extravagant. Seating areas are clean but steer clear of restrooms. Ugh typical NYC public restroom. Other then that not much to review.
Tracy P.
Tu valoración: 3 Brooklyn, NY
I like Burger King, This is one closet to my job. I enjoy the breakfast and its more reasonably priced than MC Donald’s. The staff are a hit or miss. It can get crowed in the morning and during lunch time. They keep it clean and I appreciate the A rating.
Hooney H.
Tu valoración: 1 FLUSHING, NY
Man this is really a terrible place to be. While this particular BK is clean, the service is absolutely horrendous. Staffed by employees who seemingly only care about gabbing and joking with each other and flirting with male customers who wink and say, «this boy is hungry,» it’ll take more than a few minutes for your order, which is already prepared and waiting, to be bagged and handed to you. Five of the 7 visible employees were laughing and chatting while the young lady at the register made eye contact with me and then proceeded to continue chatting while SHETEXTEDONHERPHONE. At long last, I gave my order. And then I waited even longer for the flirting and joking to subside. I don’t know what the hell I was thinking to have BK to begin with, but I learned my lesson. I will never return.
Kimoralee K.
Tu valoración: 1 Brooklyn, NY
Deserves less than one star ! Recently renovated this dump from all the junkies that hang out here ! But while they was doing that the should of renovated their employees attitude, ordered 10 pieces of nuggets ! Thinking I was receiving complementary sauces ah noo ! You have to pay extra for everything !! Which sucks because now I rather head to mcdonalds and forget about my burger cravings ! Keep it up Burger King no wonder you guys are losing customers
Olivier P.
Tu valoración: 4 Tours
OK, je suis fan de BK surtout avec la nostalgie des BK parisiens. Aujourd’hui on peut toujours manger ses Burger un peu partout dans le monde. Quoi de différent d’un Mc Do? Des beignets d’oignons et de la viande de boeuf qui a du goût dans les burgers. Par contre les BK de New-York né sont pas des endroits terribles. Bien loin des fast-foods comme on les voit en France genre Mc Do et Quick. L’ambiance est très boui-boui. Ca né donne pas franchement envie d’entrer. Mais il faut reconnaitre que c’était assez bon pour un hamburger de chaine. A noté que ce BK de ground zero a bien meilleure réputation que celui de Brooklyn et à juste titre.
Yenifer Z.
Tu valoración: 1 Manhattan, NY
Plain out EW ! it’s such a terrible place to go and eat and if anyone actually likes this place, you really don;t know what food is. I know it’s a fast food restaurant but at least make sure my fries are warm maybe? I think i ordered a junior burger whatev((it was my first time trying BK)) and it was just… ICK. GOTODABURGERJOINTINSTEAD. like srsly im scared to try out any other BK bc I’d rather spend my money on real food instead. I wasn’t the only one either. My bf was just meh about his food. Now the service is terrible. The wait is so long but maybe that’s because it was in the afternoon that we went. BUT everyone was at the cash registers so i don’t understand. –_– Just really don’t go. If you’re by 2nd Ave definetly give Paula’s Da Burger Joint a try. They’re burgers are HUGE and REALLYGOOD. Although the cashiere attending me was sorta nice i guess. They just have no structure to their service Also, it’s really, REALLY getto in this BK. The security guard had to kick SOMANY people from the bathroom, which included two ‘bums’ one holding a toothbrush and the other a razor. –_________– REALLY??? ITSZEROSTARS. but i can’t give zeros obviously.
Ilene E.
Tu valoración: 1 Brooklyn, NY
If you come in the morning at 8:30am, there is not wait online. You will spend 5 minutes here. If you come here at noon or any other hours, you will be online for 30 minutes and wait for your food for another 30 minutes. One time they had to refund my Discover credit after they charged me to realize that they won’t get paid through Discover card. Another time, the cashier disappeared on me, making all the people behind me pissed off because she is supposed to do her job and take orders. Define«fast-food» for me?
Henry L.
Tu valoración: 2 RICHMOND HILL, NY
Slow servicing: 2 people serving as cashiers and one for delivering orders to customers; this formed in a long line inside. The food here is not as good as the other branches that I’ve been to.
Gabriel M.
Tu valoración: 1 Downtown Brooklyn, Brooklyn, NY
Horrible service. Especially since it is located downtown, you would expect quick service. Only reason I go is because its right next to my job. But every single time I’m waiting minimum 5 to 8 minutes. Call it slow food not fast food.
Cynthia M.
Tu valoración: 3 Manhattan, NY
I stopped going here a while ago because the workers were just so slow and rude and the place did look pretty grimy. The workers are still pretty useless, but the food does come out quick, tastes good, cheap prices and they cleaned up the place a lot since the last time I came here. Is this place going to be on rotation? No. But I have to give it credit for improving!
Curtis J.
Tu valoración: 2 Brooklyn, NY
It’s amazing what a little paint can do. Now is this place a bit grimy? Yes. Are the employees rude at times? Oh yes. Are the patrons sketchy looking? Unfortunately, yes. Do they skimp on the lettuce? You bet. Yet, as my backup, backup fast food place when I’m not feeling Subway and don’t feel like eating Chinese food but I didn’t bring food from home during my nighttime lunch days, this is the spot. They just painted a few weeks back and cleaned things up a lot and guess what — it actually looks and feels better. You no longer are taking your life in your hands walking in there and don’t have to prey that you don’t catch something. That said, the price of the Veggie Burger meal went up and when I ask for extra pickles I’m charged for them even though it’s supposed to come with them. But whatever. The new BK fries are also pretty better. Who’d a thunk it? This is no culinary experience, but its Burger King, the second redheaded cousin of fast food so get what you get — and hopefully its at least edible.
Shea D.
Tu valoración: 1 Astoria, Queens, NY
Worthless employees. Horrible«food»(even by fast food standards). Waste of time. The problem with working on the weekends near the Fulton Mall area is that this BK is one of the few food options available(especially after the Arby’s shut down after what, two weeks of being open?). HATE this place. It’s the lesser of evils on this strip too if you can imagine that.
Victor S.
Tu valoración: 1 Brooklyn, NY
I agree with Alissa. This is the worst BK I’ve ever been to. I’m not even sure if there’s ventilation in the place. Something tells me the smoke in the place has been there for years. The service is REALLY slow. And the chicken fries are — well I never knew that a BK could screw up the damn chicken fries. They were like charcoal pretty much.