Broadway Shoe Repair

The friendly cobbler replaced a broken zipper on my favorite boots for $ 25 in 2 hours. I was so pleased, I gave him a two dollar tip!

Had a pair of almost new leather boots that were too uncomfortable to wear, so they sat in my closet for a year looking sadly at me. Then, in a moment of inspiration, the scene from Romancing the Stone flashed in my mind. You know, where the dude chops off her high heels. I walked into Broadway Shoe Repair, braced myself, and asked the polite man if, my heels can be chopped. To my extreme relief he said yes. For the very affordable price of $ 15, my gorgeous ankle boots are ½ inch shorter and can finally be worn outside, without fear of breaking my ankle. I even took my husband’s favorite dress shoes to be repaired (at hubby’s insistence) which, had such tattered leather I thought hubby was better off buying new shoes. To my astonishment for $ 45 the entire sole was replaced, the worn out leather dyed and shined and it was returned looking like new. There’s a bit of a wait since they’re a super tiny shop but, repairs are always done when I come back to pick up. So I’m sticking with them. Please note, I’ve only ever paid in cash.

Probably one of the most affordable and high quality shoe repair stores in all of New York. Alex, the store owner, does such great work and has a gift to transform damaged/​old shoes into brand new and wearable shoes. Best of all, they also provide same day service, which really makes this place convenient.

Great pricing and conveniently located, this place is a shoe haven. I came here with two pairs of boots. One needed a new heel, one just needed a little glue. Taps on both. In total it cost me $ 42 bucks (way less than half of what the boots cost).
The shop is tiny, like one person should be in there at a time. The guys behind the counter and sweet and helpful. The prices are doable. I was suppose to pick up on Tuesday, but Wednesday worked better for me. They called me too make sure I was coming. Great communication, skills! I Will be back.

Their work is good, but they make it inconvenient to work with them. For example, they told me my boots would be ready in 1 week, I didn’t end up going back for 2 weeks and the boots still weren’t ready. Had they called me this would have been fine, but instead I went out of my way to go pick them up (they have very limited working hours) and they weren’t apologetic about their lack of communication and untimely work. Also, they should take their visa signs off the door because they only take cash. This would be less annoying if they were upfront about it.

A nicely done job of resoling and polishing of my well worn four year old Frye boots for about $ 40 (certainly no small job as they had worn into the the heel). Dropped them off Tuesday, they were ready Sunday. The gentleman who operates the shop is very nice and even with our minimal conversation, had me leaving with a smile.

These guys are super nice and do an awesome job for cheap! I was worried I wouldn’t be able to find an inexpensive, dependable, shoe repair but I was so wrong! I brought in four pair of boots to get rubber soles on all four of them, metal taps on two of them, and one of them dyed. It was only $ 102! Totally coming back here.

I brought these guys my favorite pair of boots after the zipper split, hesitant after I had already been told by three other shops that the repair was too complicated and that they wouldn’t do it. Because the zipper ended inside of the sole of the shoe rather than on the outside of the boot, it would require them to actually take the sole off to get a new zipper in there, plus there was an extra little leather flap over the zipper that proved to be quite the problem child — thus no shop would take this fix on. Knowing it was going to be a hard road to even get someone to say they’d repair them, I expected the worst, but the very kind gentleman who owns this shop happily took it on and for a price that actually made my heart stop (in a good way) — $ 17 total! A week later I had my favorite pair of boots again, and they look just as good as when I bought them!
The customer service here is just phenomenal. They’re incredibly kind and very professional, which can be a bit of a rarity what with the regular gruff get-​things-​done NYC way. I must have called at least three times like a worried parent wondering how the repair was going and each time they were very helpful and delicate with my fragile sensibilities. All around, this is the place to go if you need any kind of repairs.

I brought in a pair of shoes for a new leather sole and rubber heel. The guy did a great job with the repair, it took a few days, and it only cost $ 45! This is truly a great place to have in the neighborhood. My only criticism is that the store itself is small and cramped. I would recommend rearranging things to maximize room up front.

What a lovely gentleman who runs this shop. Opens everyday but Saturdays and fixes small issues like my heels while I sit and wait a few minutes for only $ 7! A bargain and a great customer service experience.

after yelena shoe repair moved closer to greenpoint and much farther from my house, i was left with no choice but to venture into the somewhat uncertain territory of a tiny cobbler shop under the jmz. luckily, in addition to my normal heel replacements, these men had no fear of patching up shoes yelena strongly proclaimed b-​roke. not the fastest service, but they are pleasant people and do a commendable job.