The doctor is very professional, personable, & informative. My whole family gets their eye exam & glasses from here. The staff is very courteous & helpful. They always give me a good deal & that’s why I choose to be a loyal customer to their establishment.
Yuqing T.
Tu valoración: 5 Brooklyn, NY
The people who work here are very friendly, helpful and accommodating! I was able to get an appointment the day before over the phone. On appointment day, I called them to let them know I will be 15−30mins late. Upon arrival I was seen within 10mins. I forgot to purchase the $ 50 for $ 100 deal on Unilocal,and the receptionist let me purchase the deal in store without signing in on Unilocal!For $ 50, I received an initial eye exam, a pair of trial contacts and a follow up exam. I saw Dr. Prisca Simons and she was very nice and helpful. I been wanting to switch to a new brand of contact and she was very helpful in the transition. A week later, at the follow up exam, I was able to purchase a new supply of contact directly from the practice. I like how their prices are the same as if I were to buy contacts online on Walmart of 1800contacts. The very next day, I received a phone call that my contacts are ready to be picked up! I like how they didn’t pressure me to buy glasses or contacts at the practice. Dr. Simons even suggested that I can get a copy of the prescription and buy contact else where in the future! Thanks Bensonhurst family vision for making my experience so pleasant!
Dave P.
Tu valoración: 5 Manhattan, NY
A good place to go for an eye exam if you want it to be cheap and be able to get an appointment with no notice. The inside could use a little sprucing up, but how else are they going to keep the price low? The optometrist was nice and definitely competent. They were accomodating with my tight schedule and mailed my glasses for me so I didn’t have to go back and pick them up, which was appreciated. I would go back.
Ellie B.
Tu valoración: 5 Brooklyn, NY
Love it here staff is friendly, helpful. The doctors are great never feel brushed off. I bring my whole family here. Always flexible with appointments. And love the fact is in my neck of the woods. They have a very good selection of glasses.
Dana M.
Tu valoración: 5 Brooklyn, NY
I will never go anywhere else for my eyes. It’s not easy to find someone that can help you completely on the first visit. The staff is also incredibly friendly and helpful. I had a great experience at Bensonhurst Family Vision.
Karen K.
Tu valoración: 5 Brooklyn, NY
Great costumer service. Friendly and helpful, staff. Nice selection of glasses for all ages. Quick service no long waiting. Great place for the whole family!
Jay B.
Tu valoración: 5 Brooklyn, NY
Always a pleasure coming into Bensonhurst Family Vision. The staff is very professional and knowledgable in answering any of your questions. Another bonus is that they’re on point with appointments as you’re not waiting around for an hour just to be seen or helped. I would highly recommend Bensonhurst Family Vision to anyone looking for glasses, sunglasses or a simple eye exam
Kim K.
Tu valoración: 5 Brooklyn, NY
This is the only place I’ll ever go for glasses. They have a great selection, and I always find a modern, great-looking pair with the help of their awesome team. They’re very accommodating and never rush you even thought finding new glasses can take a lot of time. Finding the right contacts was also difficult for me due to severe dry eye, and they patiently gave me plenty of different samples to try so I could find the right brand.
Joe B.
Tu valoración: 5 Brooklyn, NY
Incredibly happy with these guys(and girls). I can be a difficult customer at times, and the patience they have is outstanding. I like also that they are respectful with their appointments, never had to wait more than 15 minutes and often was examined exactly at the time I was scheduled for. They really won me over a few years back when I was running late one day. Got there just as Bill(the owner) was pulling down the gate(was picking up my glasses) and putting the locks on. I guess he saw how disappointed I was, smiled and said, «I’ll get your glasses.» Opened the place up again to go back in and take care of me so I wouldn’t have to come back. And it was a Friday night, too. Pretty sure it’s because of this kind of thing that these people are in business as long as they are. Sounds corny I know, but they really live up to their name. I feel they treat me like family. I gave them 5 stars cuz they deserve it.
L K.
Tu valoración: 4 Brooklyn, NY
Place is very clean and oraganized, and mostly you don’t have to wait to long because they are not that busy. Me and my husband went in for eye exams and Dr. Simmons took our exam. She was very simple and straightforward. Just did the exam and was very professional. We had no small talk or anything but she was very open and asked if we had any questions. After that the other employee there showed us which glasses were free with my insurance(all plastic of course) and me and my husband were just trying them on. They have lots of mirror space for you. One thing that was weird to me was that the employee said that they mostly don’t call when your glasses are ready for pick up. I think thats pretty unreasonable. So i called them about a week later and they said our glasses were ready. Me and my husband went in and his glasses were ready but mine were not ! There was a crack in the glass and i was surprised that they didn’t even check before telling me that it was ready. So we left with my husbands glasses that day and came back a week later for mine. Had to wait 20 mins this time just for pick up but seems like the owner was there this time and he was a very nice gentleman who gave me my glasses while helping someone else so i could leave. Overall it was a good, the people working there are nice and friendly but i really think they need to call customers for pick up and check the glasses before they do so, so one star down for that.
Lottie S.
Tu valoración: 3 Brooklyn, NY
This office is decent. Pretty clean and the people working there are helpful and speak good English(very important to me especially in this area); my appointment was easy to make and I didn’t have to wait long. They called me to pick up my glasses which were ready within a week and exactly when they said they would be. I went here for an eye exam and a cheap pair of glasses. I hadn’t had an eye exam for about 4 years so I wanted to update my prescription and if my eyesight was about the same just get a back up pair of glasses. For these reasons, I opted for the $ 100 special they have. The optician was a young woman and she was not the best. The exam did not seem complete and she seemed either new, inexperienced, or she just didn’t care/try to give a thorough exam. I have a condition called duane syndrome where one eye doesn’t turn to the left. Had it since birth, not a big deal… but she kept asking the most asinine questions and it made me feel uncomfortable. It felt as though she was accusing me of faking the condition. Um, I can’t intentionally hold one eye in place while the other one moves – not making it up lady. The glasses I got were extremely cheap. I realize that $ 100 for glasses is not a lot but the quality is ridiculous. They tried to sell me additional options but they weren’t too pushy. FInally, I asked for a copy of my prescription and they looked at me like I was crazy. I think that is a fairly common request, and unless I am mistaken, aren’t they supposed to give you a paper copy of your prescription anyway? I just got an overall weird vibe from this place. Won’t go back but I am afraid that is probably one the better options for the area.
Patricia R.
Tu valoración: 5 Brooklyn, NY
Since my vision is so horrible and have been wearing contacts and not my glasses I said I need new glasses. I had a 12:30 appt and they took me on time which was great. everyone was so nice and the doctor who did my exam was so helpful and very nice and knew a lot about her field. So I have to say they really do work with you on the price so you can get the glasses you really wanted cant wait to pick up my new Armani exchange glasses and for such a awesome price . I recommended my hubby and he will be making a appt very soon .They take most insurances and cash or credit cards and are open 6 days a week which is pretty good. The office was very clean as well. I was very happy with my overall experience at Benson Hurst family vision