Bedding Discounters

I purchased a closet, a desk and 2 night stands from this shop. I was going to buy the night stands at ikea, since they were cheaper, and install them myself but the salesperson told me to buy it from them. He said that if I install furniture myself, then the boss wont cover anything if it is damaged during installation. Agreeing to these terms, I proceeded to order the furniture. When I had it delivered on Saturday, the boss sent only one installation guy for a 3 hr job (usually shops send more.) The installer, damaged the finish on both my closet and my desk and took 3 hrs to do the job (in addition to asking me for help with some of the stuff.) He asked to borrow a knife in order to cut the boxes open, I gave it to him as per his request, not realizing that the boxes were labeled «not to be cut by a knife.» After installation, I pointed the scratches out to him and he said «dont worry about it, Ill touch it up tomorrow» (why would I want touched up furniture when I paid for NEW furniture.) After he left, I ran a light on the desk. The desk was filled with hundreds of microscopic scratches, scratches that could have only appeared after use or very serious neglect by the installer (he had all his tools on the desk as he was installing the furniture.) In addition, the inside of the doors of the closet had scratches starting from the hinges (his hand must have split as he was tightening some of them.)
I waited till the next morning to call the installer and ask when he will come for the touch up, he said maybe monday. I then went to go speak to the owner of the store and he denied fault for the mistake. I explained to him that it wasn’t my fault and showed him pictures. of all the scratches. He denied fault and said that he wont cover it. He will just touch up, I explained that he needs to replace the damaged panels, as per his salesmans promise but again he refused.
The following day, I spoke to the salesman again and he again assured me that the store has to replace the pieces. He had me talk to the manager (he was at another store so I called him) who immediately refused (without even listening to what I have to say.) He kept saying «listen to my words, I said no.» I then said «Ok I will resolve this issue myself» and I hung up. 2 minutes later he calls me and says «dont you ever f*****g hang the phone up on me» and hangs up. I then went back to the salesman who told me to go see the manager in person and I did. The manager saw the pictures of the situation and said he didnt see any scratches, claiming that all the furniture automatically comes with gashes!!!
Over all a terrible experience, I will seek BBB help or small claims court to get my panels replaced

this is the worst place. you can ever shop at…
been having problems since august 2013…
we gave them cash like fools but alex the creep told us we wouldn’t have to pay tax or shipping fees if we pay cash… we ordered a king size extra firm mattress we are on our 2^nd mattress they keep sinking in after just 2 weeks…
these people are crooks!!!
i have since reported this company to consumer affairs!!!
stay away from this company!!!
elena j. ciambriello

DO NOT GIVE THESE PEOPLE YOUR MONEY. It’s been 3 weeks since I ordered a piece if furniture and I still haven’t gotten it. Mohammed has been giving me the run around and is now saying they don’t have the furniture in stock and will not return my money. He should have told me this from the beginning. He sent over a temporary bed (box spring and a mattress) to try to alleviate things but I really would just like my money back. He is avoiding my calls at this point and now I am stuck with a mattress I did not order…