Barkbox

We are impressed with their customer service and cute emails — One of the office dogs, Frieda the Mail Dog forwarded my email to the Human Alexa. We needed to return a box and we got the situation resolved immediately after our emails. It was so wonderful and we were impressed.
But my son no longer subscribes to their service since it was getting too expensive for him.

I originally signed up for bark box a year or two ago with a groupon. At that time I thought it was likely I would cancel after the subscription period because I didn’t think it would be worth the monthly cost.
Boy was I wrong!
The boxes are the right about of stuff for the price. You usually get a nice toy, some chew sticks, 1 – 2 bags of treats, some samples of other things (doggie cake mix, doggie Popsicles, poop bags, shampoo etc etc)
The products are all high quality and the balance of what is in the box is thought out well. I’ve only had one toy that wasn’t good out of 2 years of boxes!
My pup loves the snacks too. Many are grain free «natural» snacks and come in interesting flavors (alligator!!)
Customer service is great too. They are quick to fix any problems.
I love bark box!
Ps my dog now knows what the word «barkbox» means and gets excited when any box about the same size comes in the mail.

LOVE this! My dog really looks forward to this every month. I signed up for the 6 month subscription and have been very pleased.

My dog and I look forward to our box every month. She’s gotten lots of yummy treats that are mostly grain-​free and organic. They sometimes come with toys and bully sticks or chews too. The price is definitely worth it. I paid a 6 month subscription with a month free so it came out to about $ 16/​month.

Awesome! its really cool to look forward to this every month, the concept of it is really cool. Lets face it humans probably enjoy it more than dogs :). its cool not knowing whats going to be in the box every month. i signed up for 6 months and have already received 3. Two reasons i couldn’t give 5 stars is, 1) because although my dog isn’t even 20 lbs shes rips the toys it comes with within 2 hours tops, she is a Alaskan Klee Kai (mini husky) so she loves to chew chew chew! But really, 2 hours tops? and second, because she isn’t always too crazy about the treats but shes spoiled and very picky! i would recommend it to dog owners though, and i will keep our subscription going. it also comes with a lot of discounts and you can buy the items in the box for a discounted rate. and a big plus is its all healthy, safe, and made in the USA… — Nahla gives it 4 paws!

I would give this 0 stars if able. I received a free box coupon code after adopting a dog at an adoption event. I used that, but it turns out they keep your account going — and your credit card being charged! All for adopting a homeless animal!
When trying to resolve the issue, the man on the phone was not helpful. When I asked to see the email confirming that I had asked for a continuing subscription, I was told that he couldn’t just pull that up. He has to go through the Development Team to get it. When asking about a full refund, sure I can have money back if I spend at least half of it on the return shipping (the box is not light). And when I asked to speak to a supervisor, I was told that there was no one there to speak to until 7 more days. Pathetic customer service. Let’s see if I really get a return phone call from the supervisor.
Just to add insult to injury — The items in the box were absolutely unimpressive. Never again will I do business with them.

LOVE, LOVE, LOVE this! I signed up for the 6 months service, (had they offered 1 year, I would’ve chosen that). I buy stuff for my pups all the time, but getting the Barkbox in the mail is the coolest! There’s always a good mix of stuff in there. We’ve received toys, organic treats, bones, shampoo, wipes, etc. I think it’s awesome that they build the box for you and that it’s all brands they like. What a great way to get exposure to brands that I otherwise may never hear of. They are based in NY and I am in WA, so it’s neat to see all the different companies that are out there. If you love spoiling your dog (s), then give them a try. Like the reviewer before me said, there’s no obligation and you can cancel at anytime. Just visit the website and see what you think. Also, part of their proceeds are donated to animal charities!