Bagels N Greens

Came in on 7÷20÷15. Food was ok. Girl behind counter was sweet. Guy cooking the food was fine. But the kid at the cash register? What an attitude! His voice tone was disrespectful and condescending. He had an attitude a mile long. Noticed he didn’t treat the men that came in that way. Stick the kid in the back washing dishes and teach him some customer service skills. He was not a mensch! After reading the other reviews– appears that customer service is an issue.

This is a review for the 5113 13^th Avenue Location:
Terrible terrible customer service!
I gave the 2^nd star because at the end of the day the pricey food is really good and fresh. They bagels are delicious.
BUT I called today to make an order for pick up. Nothing major — a salad and a toasted bagel — simple.
I come by 20 minutes later to pick up and the line is hugely long and the store is full of screaming babies and loud patrons.
I went to the register since I don’t need to order and asked the girl there for my order. She gave me the rudest blank stare I have ever seen and said «its not ready yet» in a tone as if I had ordered it 30seconds prior.
She then tells me they only take care of phone orders when all the in store orders are completed ??? WHAT?!
I told her to forget it and walked out. Thankfully I had chosen to pay on pick up not before. So rude, I still cannot believe it.
I walked a block down and picked myself up some delicious lunch from another café, polite, fast and tasty.

Really great and clean food with awesome environment, yet, prices are all overdone.

Fast service & delicious food
I went to bagels n greens this past Friday morning & I was amazed of their efficiency & in the same time great food, the place is nice & clean with a great staff
Thank you

This is a review for the Coney Island location. The food is nice and this is a unique store in the neighborhood. I just hope hope someone copies this idea cause the costumer service is an absolute disaster!!! I called three times each time they hung up the phone. After I finally had someone on the line she told me to hold on and left me on hold for 10min. I gave up, hung up, and took my business elsewhere. Great food or not it’s just not worth being treated this way. I’m looking forward for a new store to compete with them. Maybe then they’ll realize it’s time to shape up the costumer service.

Horrendous customer service. Pleasant morning turns into a disaster. I went to order breakfast for myself and my husband and after standing in line for ten minutes I am greeted by a not so friendly woman, and that is an understatement. It was too early to be that mean to people.
I have been here before with all the long lines and somehow the food used to always seem worth the wait. Not anymore. When you have to wait to order food and then are told that you have to pay for the burned bagel you don’t want anymore I decided that would be my last experience at Bagels N Greens. Its too bad because we used to order there by the quantity for our clients.
Off to find another more friendly and affordable Bagel Store!

There is no question the quality of these bagels are among some of the best I have had, not only in Brooklyn, but in the five boro’s as a whole.
My co-​worker brought in a sack of these over-​sized, dough-​y, baked to perfection beauties and I could not help but scoff down two with vigor.
The salads (egg and tuna) were excellent as well and went atop my third bagel of the day during lunch time.
When I checked on Unilocal the companies reviews, I was surprised with the bad reviews, none were speaking on the quality of the bagels themselves, so if your in the area, Bagels and Green’s is worth a stop.

Bagels N Greens provides decent food at an outrageous price. It also consistently is filled with screaming children and inconsiderate housewives. Despite the premium paid for kosher food, I do not expect to pay $ 14.50 for a cheese sandwich. Especially when the past 2 times I’ve been to BNG, there was no munster cheese in stock. We ordered the 4 cheese 3 mushroom and Carribean Paninis which advertised using Munster Cheese, and were not told that they would have mozzarella instead until after we went up to ask (correctly being suspicious that they would not come as advertised), after paying but before receiving our food. It’s dishonest to assume customers won’t care that the sandwich they receive won’t be as advertised on the menu. We should have been notified the second we ordered without having to ask.

If you want to get stared at, wait in line for ages and get charged too much.. . go to Bagels and Greens. If you feel like ordering online, waiting twenty minutes for a phone call that says it will be a half an hour, waiting another FULL hour and then never getting your food — use their online service!
Dear Bagels and Greens, when an internet or phone order comes in, it should automatically be next in line for service after the last order taken in person.
Added: I went in to the store because my delivery order was taking more than an our and they weren’t answering their phone. The cashier said that she didn’t make my salad but I could get in line and order right away. I told her that I didn’t want to order, that I just wanted a refund. She said that she never charged my card. Then she blamed it on a computer error. I wanted to speak to a manager to complain about the lack of professionalism but she said she didn’t have his contact information and to call the Flatbush store. By far the worst customer service experience I’ve ever had!