All Year Management

**Update: we have a new super, Xavier, who made an appointment with me and insisted on coming to check our water in the bathroom, and then showed up 45 minutes late. We agreed on 9 am. I waited, call him to see where he was, he told me we made the appointment for 9:45, and didn’t apologize or anything. I then had to rush to work after. I hate it when supers and repair people don’t respect people’s time, and this reflects on the management.

Updating because it’s getting ridiculous now. No heat in our apartment yet again this winter. Management has the audacity to ask us for a pic of the heater, claiming that if it’s dusty, «the dust makes it not work». It’s laughable how dumb they think we are. Also had the nerve to say «do you know how expensive it is to have someone come look at the boiler?». LOL do they know how illegal it is not to provide proper heating to their tenants in the winter? Stay away from these liars and their filthy properties.

I was looking for a place for August or September first, 2015. They said, ok, ok, we’ll prorate your rent for July (because I signed on the 20^th.) Now, I’m constantly getting bills for July. It’s soooooooo frustrating. I feel hustled and cheated. I have called, emailed, etc.
Caroline P., however, has been great — I just want the emails to stop!
*****************Edit to reply below. Email received Jan 8, 2016 (5 months later) *******************
Dear Tenant,
This is just a friendly reminder that the tenth of the month is approaching and there is still an outstanding balance of $ 329.03 for apartment # B. Please make sure to make a payment ASAP at our website
to avoid any late fees that we may charge.
If your payment is en route please disregard this notice.
Below please find a rental breakdown from — 01/​08/​2016 for your records.

Haven’t had any issues with the management company over the years. Granted, I haven’t had much break down in the apartment, but when it has they’ve responded promptly. The super doesn’t live in the building, but the trash is always picked up, the hallways are clean and everything is in good order. I also like the fact that you can submit maintenance tickets online instead of having to try to find the super.

After reading these horrible reviews, I didn’t expect much from All-​Year upon moving in. Which is why I was pleasantly surprised at their fantastic response time to all of my requests. Exterminator? Next day. Fixing my fire escape? Two days.
Leah is nice and usually very quick with her responses. I don’t believe that my super actually exists, but the trash is always disposed of properly, so that’s nice.

Yup, this place is a scam. They will not properly fix any issues you have with your apartment and when you try to get your security deposit back they will hit you with fraudulent charges.
A few tenants and I are filing a lawsuit as we speak.
Please do yourself a favor and don’t rent any apartment with All Year Management’s name attached to it.

It amazes me of the amount of reviews about this company in a complete negative way. This really puts things into perspective about just how truly horrible this company is. I’ve rented for almost 3 years and purposely have tried never to deal with them. In recent months things have happened where I’ve had to reach them and needed them to take care of things. My apartment was robbed in April, I filed a police report and alerted the management company about this. Now with my doing of constant calling to many different people. Locks were changed for the front door of the building and my apt door. But Note: before this incident I have contacted the management company several times asking them to change the front door lock because it no longer locked. But nothing was done. Moving on I wanted to get a second lock on my door because I was concerned that I may get robbed again and after all there was only one lock on my apt door and what looked like very easy picking of the lock to get into my apt. Again I called many different people including the landlord about a second lock and no one responded to me. As days passed and how I progressively felt just so unsafe, I ended up installing a second lock. Which is expensive! on top of everything else that was robbed from me. After this robbery a neighbor asked about what happened and I told them to spread alert and safety. Two months later I run into my neighbors again they ask me about my second lock because they are interested in getting one. I tell them the company and what kind of lock it is. They began to share with me their own experience with the management company. They requested a second lock just like me. Managements response to them was that «I never got robbed, that I lied» and told them that they have surveillance to prove it. Now as per the police department the cameras don’t record. They have told me of them trying to get a footage from the company. Also how extremely inappropriate to say even to a different tenant! and why would this situation of a tenant being robbed a lie? What has this situation benefitted to me? absolutely nothing. Ive lost hundreds of dollars worth of valuables and spend hundreds of dollars worth on safety.
After this my lease was coming to an end and I was resigning with a new co signer. Leah was so unorganized with this process. She denied 3 potential co signers at the very last second which put me in an extreme situation where I had to pay double rent because I could not find a roommate.
Juan the super is extremely unprofessional and never present. I text or call he never answers. Ive had my mailbox broken several times and in no timely fashion were they fixed.
When work is being done in the building that affects their tenants no notice is given. Ive had no water. Ive had work done in my apt 1 year and management called me day of just so I can let people in.
Winter times NYC can get very cold in my apt the temperature can get as low as 40 degrees. Ive had my talks with Joseph and again nothing was done. I was promised it will be fixed and nothing.
All this being said Ive always paid rent on time. Taken care of the apt and do my end of the bargain as a tenant.

THIS EXPERIENCE INSPIRED TO ME TO MAKE A Unilocal ACCOUNT JUST SO I CAN WARN PEOPLE ABOUT THIS MANAGEMENT COMPANY — same as some people said below — if I could give zero stars I would. I don’t know where to begin. to make a long story short, these people violate all sorts of laws, like not providing a copy of the lease etc. None of those things really affected my day-​to-​day life while living in one of their buildings in crown heights, but it’s been two months since I moved out, after giving notice, and it’s been rounds and rounds of emails and calls with no security deposit returned. They didn’t mention anything about the security deposit process, but after a month of getting none returned, I had to reach out to them (security deposits are required to be returned even if the tenant doesn’t request them). I provided pictures of the room, but they’re claiming I have to do a walk through. obviously I no longer live there, nor do I have access to the apartment, nor is a walkthrough required by law, nor was a walkthrough mentioned when I gave notice I was vacating the unit. I was beyond patient during the Passover holiday, but I am three days from contacting the attorney general’s office. they send anonymous emails, to add to the confusion, do not provide contact information, do not respond in a timely manner, and have failed to provide the banking information where they’ve been keeping my security deposit (which is required by law because they own more than six units). My only hope is the business owner reads this and contacts Henny and whoever else is in charge of this and returns my security deposit (as Henny agreed to do two weeks ago– before the emails began demanding a walk through). postmarked by May 1. What an evasive, rude and unresponsive company.

For the past 9 months I have been living in one of All Year Managements spaces in Bed Stuy. Unfortunately for my roommates and I, we did not realize that this unit was an illegal basement apartment until after the leases were signed. According to the NYC Rent Guidelines Board the apartment is far from meeting the requirements of a livable unit.
For starters the apartment is more than 50% below curb level. The unit is not properly ventilated, as mold and water damage has been a reoccurring issue. Water logged baseboards are evident in almost every room in the apartment. The «courtyards» do not properly drain, and the moistness results in massive amounts of mildew growing in every outdoor area surrounding our cave of an apartment. The apartment does not comply with NYCRGB Sec. 27 – 2083 D and E, as not every bedroom has a window opening to the street or yard. Actually, no bedroom has a window opening to the street. And the only two bedrooms with windows opening to the yard do not comply with part E, because these windows are less than ¹⁄₈ of the allotted floor area.
Moving on from windows, basement units are only allowed to have 5 bedrooms and one bathroom. However our apartment has a total of 8 bedrooms. Legally 3 additional bedrooms may be added if they are «exclusively for the use of persons employed in the maintenance of such dwelling». Which is far from the case in this apartment. And according to part G of 27 – 2083 each of these rooms must have their own private bathrooms that are accessible without having to walk through any common space of the apartment. However our unit has only two bathrooms and they are both in common space.
One of the redeeming qualities of this apartment is that our utilities are included. However, management constantly «forgot» to pay our utilities and this resulted in our loss of heat and gas for multiple days at a time. We then found out that we were the only unit in the building that had our utilities covered, and that is because there is no separate electrical or gas meter for our unit. Which New York City Civil Courts states is a violation of legality.
Unfortunately my problems extend much further then the legality of the unit. One day I arrived «home» to find that my bedroom had been completely flooded. I lost my bed, mattress, rug, shoes, and a few other things that had been left on the floor while I was gone for the weekend. I called management immediately and they said that my room had flooded due to a neighbor leaving their hose on against the exterior wall. However, I know this is untrue, because the water seepage came from under the baseboards, and the walls remained undamaged. If the water had come from outside, all of the sheetrock would have been saturated due to the neighboring building standing about 10 feet above my room. As I said early, our unit is far below curb level. It also just so happens that my room flooded the same day that our Super told one of the other roommates we would be having some sewer work done soon. Oh and by the way, the sewer hatch sits conveniently in our living room.
I had to clear all of my belongings and stay in a hotel since I have no bed of my own. When I returned to my «fixed» bedroom, is was covered in dirt, gravel, cigarette butts, and it was evident that the only thing that had been replaced was the soaked baseboard. Which only proves my point that the water did not come from outside and seep through the inside of the walls. Not only was my messy bedroom a surprise, but the fact that a private contractor was ripping out pipes under the sidewalk directly in front of our apartment entrance was a shock too.
After everything was «solved» and I use that word loosely, I requested that management reimburse me for my hotel fees and new bed etc. However they declined and said that it was not their responsibility. Since this event I spend virtually no time in the apartment because it is quite literally a shit hole. When my mother posted a Unilocal review on my account, management had it removed because it was «not a first hand account» which is beyond ridiculous. All Year Management, there is no saving your ass. You are disgusting human beings, and I will make sure that all of this exposed to the New York City Department of Buildings. I have plenty of pictures to prove it. :)

I have lived in two different apartments with this same management company one in bushwick and one in crown heights.(Along with countless other apartments with management companies that I would rather not waste my time even thinking about). The supers in both buildings were amazing! The easy online automatic payment option was fantastic and they seem to have places all over brooklyn. It was very easy to get in touch with management of ever I had an issue that the super couldn’t handle. Leah was my go to whenever I had some sort of problem. I would definitely rent from them again if I’m ever looking for another apartment.

Looks like there aren’t a lot of reasons to write good reviews about these people. Guess that’s because nobody thinks about their landlord when everything’s cool.
In any case, i’m about to move out of one of All Year’s buildings in Crown Heights and into another one in Williamsburg. As soon as I said I was not renewing our current lease, the secretary (esty?) in the AY office offered a description of other availabilities they had, set us up with the current tenants to view the new place, and gave us a good deal on it. saved us a HUGE hassle.
No major complaints like anything i’m reading about here… We only ever needed to call the super a few times. Once our heat didn’t work for like 2 days, but that’s not really their fault, and Joseph, the property manager contact, was right on top of it and loaned us a space heater until it was fixed.
Paying rent online (without some exorbitant fee, like at another building i lived in) is also pretty sweet.
Overall, I think the key to a good experience with these guys (…if not life in general…) is just being polite and tipping your super…

If I could give zero stars, I would. The absolute worst management company ever. They do not respond to maintenance requests, yet they will call you at all hours/​days/​holidays to inquire about rent. The super is nowhere to be found and they force you to deal with any maintenance — including a broken oven for 8 of the 12 months we’ve lived there. They are rude, unresponsive, and it’s been a nightmare living there. I would steer clear of any building they own, if you don’t want constant stress.

I have not had running water in one of their Bushwick apartments for over three days, and consequently, I have not been able to stay in my own apartment for over three days. The toilet doesn’t even flush. After two days of no response from our supers, they sent a plumber and said it was «fixed» but after a couple of hours, I again have no running water. Curious to see how All Year will handle from here.

MAJOR SECURITY ISSUES
I’ve lived in the building in Williamsburg for two and half years. In that time, the front door has only properly automatically locked about 50% of the time. The other half of the time you can just pull the door open.
This tactic is used by a thief (or thieves) who steal packages out of the lobby. They’ve been on a tear for about four months, stealing anything and everything. Management has done nothing. They put in more security cameras, but I doubt they work. Even if they do, no one is monitoring them.
Can’t wait for the home invasions to being!

My roommate and I recently moved out of one of their units in Crown Heights and would not recommend that anyone rent from this «management» company. From day one we had issues. We moved into a filthy apartment with no wear and tear repairs done. The bathroom was covered in mold, the lock to the front door was broken so anyone off the street could walk in, and the apartment was infested with flies, cockroaches, and mice. And when I say infested, I mean INFESTED. You could not leave anything unattended even for a minute in the kitchen out of fear that you would come back to find something crawling in it. We had to wipe off our counter tops and stove daily because they would be covered in mouse feces. Every time you switched on a light you would see a cockroach quickly retreating back behind the wall. We even had to go out and buy those old fashioned fly strips to hang from the ceilings.
For five months we went back and forth with the management company and the super, attempting to remedy at least some of the issues with the apartment and new ones kept popping up regularly. Everything was somehow always our fault. We were either yelled at or just flat out ignored. At one point my roommate’s bedroom ceiling started to leak and the super’s response was simply to tell her to go upstairs and figure out where it was leaking from. Our texts alerting them of no heat on multiple occasions in December and January went ignored. Eventually our frustration levels hit a breaking point and we reported them to 311 and withheld rent. They came and made some half assed repairs but still neglected others. After that we just gave up and endured our overpriced hell hole of an apartment.
Avoid renting from this company at all costs. They are a nightmare.

I moved into my new apartment 4 days ago and already are having major problems. The building is still under construction even though we were told it wasn’t. Then, ConEd said the building is constructed wrong so we cannot have gas on our oven or stove. Add that to the list of many other things wrong with the apartment and it’s something to stay away from. I’m already looking forward to moving out.
I’ve made 11 calls to AYM and none of them have been returned. I’ll certainly be putting my rent in escrow until this is resolved.
I’m shocked and amazed at how hard it is to get in touch with these people. All Year Management? More like 1 day management.

This is such a headache. I moved out last month, and made an agreement to transfer my lease to a new person. We agreed on that she would pay $ 400 transfer fee and the room repaint fee (when she moves out.)
After a few weeks I started asking about my deposits– $ 6000. (first+last+2 months)
I paid my last month too. What do you know? They mailed me a check with $ 1250 on it.
I called them, Esty answered the phone and said «e-​mail me and I will get back to you tomorrow.»
It’s been five days. Nothing. No phone calls, no e-​mail responds.
They have been super slacking upon giving your money back.
I’ve paid all the rent– even if i was late, I paid the extra fees.
This is not how you treat your customer.
If you want your money, stay away from this place.
I will give an update soon if they ever responds, or else I will have seek professional help to get my 4500 dollars back.
*I rented the apartment on Bedford and N 6^th st, Williamsburg.

I am a tenant in their building at 165 Central Avenue. I’ve had electrical issues in my apartment for the last few weeks, and in spite on trying to contact my super a few times (via text and phone) I was unable to get any correspondence. Finally today, I spoke to him, and he told me he will not be able to come to my apartment until next week, and I have to call him to remind him.
The electricity does not work at all in my bedroom, and it has sporadically been doing this for the past month.
The ceiling is also falling into the tub when we take showers. No one returns calls or emails in the office, ever, unless you just so happen to be a couple days late on a payment. That is the only time tenants are a priority.
I write this review in hope that someone will help me this weekend. I can’t have no electricity for the next four days, because the super is away on vacation. There has to be some kind of back up plan, holiday weekend or not.
X

I’m here to reemphasize what a truly negligent group of liars and thieves All Year Management continues to be.
They are illegally refusing to return our security deposit. After weeks of emailing (the only way to contact them) back and forth with «Henny» and «David» they are now claiming that work done on the apartment before we ever moved in is why they are trying to steal our money.
That’s right, after repeatedly asking them why they haven’t sent our deposit they sent us a photo of piece of drywall that had been cut out and replaced inside one of the closets. Before moving into the apartment we noticed the cut piece of drywall and were told that it would be repaired after we moved in. The previous tenants told us the drywall was cut out to access the plumbing when they had some sort of issue while living there. Despite our repeated requests the drywall, like most other issues with the apartment, was never repaired.
Now in an obvious and despicable attempt at extortion they are attempting to use their negligence as an excuse for theft. This is a continuing pattern of fraud by AYM. They take advantage of good tenants that pay their rent and take care of their apartments and then forcing them to go to court to get what is rightfully theirs.
I could go on about not having smoke alarms installed, padlocked fire escapes, the lack of hot water, broken plumbing, cheap construction and appliances… but this final theft, along with their threats of countersuing and made up late fees are the final straw.
If you have any other option do not rent from these slumlords, and if you are unfortunate enough to be renting from them now ABSOLUTELY DO NOT PAY YOUR LAST MONTHS RENT since they will surely try and steal your deposit.

I rented a place on Troutman Street back in 2009. I came across this Unilocal page and absolutely HAD to review/​warn people of this terrible company.
If I could give them zero stars, I would. This was the absolute worst management company I’ve ever dealt with in all my years renting apartments.
They failed to notify us that our downstairs neighbors got robbed TWICE (we then got robbed the following weekend). Downstairs got robbed because the door through the backyard did not have a deadbolt and the door was easy to break into. Our apartment got robbed because they failed to put bars on the windows and even when the window was locked it was easy to open (they finally put bars up AFTER we got robbed, which I suppose was helpful but would have been nicer if they had done it sooner).
This is a bit personal, but I feel I should share this other incident as well. I had a relationship that ended on some pretty bad terms. My ex tried getting into the building and when I didn’t let him in he broke the glass on the front door. When I reported the incident to the management company, they said I would have to pay to replace the door because at ONE POINT he was my guest **(I wound up not having to pay, but they never gave me my deposit and gave me some pretty flimsy excuses as to why I didn’t get it back.).
**I would also like to note that I have consulted an attorney and a tenant is not legally responsible for any damage to the property from someone that was once a guest, but was not invited on the property when the damage occurred.
But, here’s the thing: said ex also rented from them, it would of been extremely easy for them to track him down and work something out.
Additionally, when I moved out they claimed I didn’t give notice (I did) and withheld my entire deposit. They said the apartment was left dirty (it wasn’t– my former roommate was still living there so her items were in her room/​common areas). After months of calling they agreed to give me $ 100 (which i was never sent).
Finally, I was not notified that a bar would be opening up next door to our building shortly after I moved in. The sound proofing on the building was terrible/​non existent. The noise from the bar was so incredibly loud, I spent many sleepless nights wishing I picked a different apartment.
I know that real estate in NY can be a pain in the ass, but if you could avoid this company– please do, it is definitely NOT worth it.
EDIT: This review was originally written in January, I am now writing on 6÷25÷13 to note that even though David commented and told me he would be following up on the $ 100 I was promised, he has ignored my repeated attempts to get in touch with him via Unilocal and E-​mail. So here I am, four years after moving out and my opinion of this company has not changed.