Advanced Auto Body

My father suffered a stroke and was involved in an accident. The police towed his car to this body shop. I called Nicky to see if I could have my car released over the phone. He spent 5 minutes trying to convince me to have the car repaired at his shop, and when he finally understood that I would not repair my car at his shop, he told me that he would not release the car until I came in person. I was understanding, and even though I live in NJ, I took the trip out there because my father was in the hospital and I wanted to hurry the process along. Nicky greeted me, I signed the papers, and he told me that the car was released and I was good to go.
From this point on, he made it a living hell for me to get my car. My insurance company tried 5 times to pick the car up. He refused to answer their calls, he lied to me multiple times, saying nobody was coming by, and he kept doing everything that he possibly could to make my life miserable and to charge my insurance company more money for storage.
The body shop I was working with told me that he’s been in business for many years and that many customers complained about the same thing. This is not the way you run a business. You should be ashamed of yourselves for not only using loopholes to make people suffer, but for being liars. This repair center embodies the culture of the sleazy mechanic trying to nickel and dime you for everything they can.

My car was severely damaged to the point that could not even drive. Chris from Advanced Auto Body was very helpful and took care of all the repairs for me. Although, it took Geico to come and appraise my car several times and it took 4 weeks to complete all the work, I am happy with the body work being done on my leased car. I would definitely recommend this shop to everyone.

Avoid this place at all costs. I had my car taken here after an accident on ⁸⁄₂₄. Went to the shop on ⁸⁄₂₆ to have the car towed to another location. The quote they gave me on the phone was $ 175, when I got there they tried to charge me $ 450. I didn’t have the money so decided to leave the car and let the insurance take care of it (car was totaled). What a mistake. Insurance sent a check to the garage on 9/​17(?) and they still refused to release the car to a private tow company, they said the owner of the car hadn’t given them the authorization to do so. Finally got them to release the car and the tow truck showed up with money (because they refuse to take a card over the phone) and the driver was told the bill was $ 200 more than they said on the phone. Every time you call they give a different price (when they feel like answering the phones and don’t end up hanging up on you), and when you show up with cash they magically add money to the bill. Eventually ended up paying $ 500 because they kept the car a week longer than the insurance paid for.

My car was completely utterly damaged only 2000 away from being totalled. I came here and I spoke to Christopher and the owner Nicky and they were both helpful not to mention my car looks awesome! It looks better then when I brought it. Anyway speak to the 2 above and they will help you they went out of their way to help me.