ABC Pet Supply

This is now our go-​to pet store, since we recently moved to the neighborhood. I’m surprised to see all the negative reviews — the owner (the older gentleman with glasses) is always very kind, friendly, and remembered us immediately after only 1 or 2 trips in there. They have a really good selection of canned foods for cats — not all places carry the exact Wellness variety I’m usually looking for. Big selection of toys for both dogs and cats as well. Definitely recommend this place.

The lack of respect this store has for customers is unbelievable.
I have never actually seen the store open, (I work nearby and it is closed on my way to work and closed on my way home) but by chance yesterday it was open. Lights were on and there were people in the store. I stepped in to check the price on new dog food my vet suggested for my dog. As I stepped into the store, the other people in the store stepped out.
I was just looking at the dog food on the shelves and checking the prices when a man came in and asked who I was, and I replied that I was just a customer and wanted to see how much something cost. He proceeded to tell me that the store was not open yet, that the store opened at 9:00am and that I needed to come back when it was open. I responded to him stating that the door was open, the lights were on, and that there were other people in the store moments prior and I did not realize it was closed that I would try to come back.
The man then continued to shout at me that the store was closed and there is a sign in the widow that says we open at 9:00am he questioned if I knew how to read and could see that the store was not open yet. He forced me out of the store to the door and pointed to the sign and continued to shout that they opened at 9:00am. So I told him that if they were not open his door should have been shut, and that he was extremely rude and I would not be back to make a purchase. He didn’t care at all. All he kept saying was read the sign, were not open.
Keeping up behavior like this will not bring in customers, also if your closed, keep the door closed!

Pretty sure this place must get by on people who either haven’t discovered the internet or are totally OK with paying crazy markups. Wanting to support a local business I ordered some specialty kitten food that I knew I could get online for about $ 16. I just picked up my order from ABC pets… FOR $ 26! I told the owner that I could buy this online for $ 10 less but had wanted to support a local business, unfortunately all the other reviews are correct. He didn’t offer to bring down the price to keep a customer and told me to go online instead. So that is exactly what I will do.

Don’t go here. Shady business practice. Never gives receipt. Cash only but conveniently has an ATM inside. What — can’t even offer Square or Venmo? I will go down to the 7^th ave pet store any day.

OK I expect to pay more for items at a local place then a chain but I don’t appreciate deceptive business practices. The other week a sign outside stated that fancy feast 3oz cans were on sale for 79 cents. I bought several cans and cat litter and when I paid it seemed it was about a half dollar more than I thought. I got no receipt. I figured the owner charged the non sale price by mistake. When I returned this week I bought only 6 cans. Before I paid I asked the price (the cans are not price labeled). The owner said 89 cents. I said there is sign outside that says they are 79. He said that was an old sign from last week. I replied, «But I paid 89 cents last week too.» Need I say more. He then said he was going to change the sign. I went by today. The old miss priced sign is still there.

Do not shop here unless you enjoy wasting your money and being treated dismissively. For example, he charges literally double or more for cat litter than other stores and refuses to accept a debit/​credit card for anything less than $ 20. He was also a prick about it after I waited over 5 minutes for help. I can’t imagine anyone that is smart ever returning here. It’s a shame to think, but I bet he cleans up by ripping off all of the elderly people that live in the area that no longer have the mobility or sense to go elsewhere.

Really helpful service, very friendly (unless you go on a Sunday and get the sub guy, who is often asleep). Others have said the items are expensive — they may be, but they are the only ones near me that carry the food my spoiled 17-​yr-​old kitty wants to eat. So, I’m happy. He gives me a discount on the case. Love this place.

Similar to what others have said here, this place is okay. It’s clean and the owner definitely seems nice. But items here are quite a lot more expensive than most other pet stores. ABC is good in a pinch — like if you’re in the nabe and just need something small. Just be prepared to shell out $ 2−7+ more for those particular items.

I stopped in this weekend to pick up some dog food. While I was waiting to pay. The owner kept throwing dog treats at my pets. I thanked him, but explained that he had given them plenty and asked him to stop because they would get an upset stomach. While I bent down to pick up some of the treats the owner ran my credit card. I realized the two 5 lbs bags of food came to over 35 dollars. (a 17.5 lbs of food typically cost 29.99 elsewhere). I was horrified and told him I would like to only get one bag instead of two. He said he doesn’t do returns. I explained that I had not even signed the credit card slip and asked again to return one bag or to get a store credit for one. He again explained that he would not return one. He told me «it was too late» and his policy was firm. Overpriced and just rude!

Please read this review!!! I want to love this place because the guy in there is so nice!
HOWEVER. THIS PLACE IS RIDICULOUSLY OVERPRICED!!! like another review says dollars over what other stores a few blocks away are selling food for. I buy weruva, which is expensive cat food. Abc was selling it for 2.89 $ a can found it at 7^th ave pet food for 1.79 $ a can. I feel like I’ve been stollen from for years!

Almost everything in this store is overpriced by couple of dollars compared to other places in the area. I avoid this place because it doesn’t carry my dog’s brand of dog food and treats are pricier here, leashes and bully sticks too.
I’ve also asked the employees questions and although they seem friendly, I get the sense that they seem focused on making a sale instead of giving useful advice. They never steer you away from anything…

Not my usual store but found myself there and decided to pick up a couple of bully sticks and paid with a CC. I found that the cashier had added $ 10 to the total. I’m willing to give him the benefit of the doubt that he just punched it in wrong but the whole thing is pretty dubious. He wasn’t the least bit contrite about it, either. I’m certainly not going back. I see a lot of positive reviews so maybe my experience was the anomaly but I’d recommend checking the total before signing.

I’m so relieved this store is in my neighborhood and is going strong because they offer the best service I’ve ever received from any local business. The owner is very helpful and friendly and goes out of his way to accommodate his customers. If he doesn’t carry what you’re looking for, he’ll order it for you — even batteries for laser pointers (which are so hard to find).

Great neighborhood pet store. They have pretty much whatever you need and if not, the owner will order it for you immediately. He did it for us on several occasions and even helped my wife carry a large bag a dog food to her car. A few years back, he was nice enough to post fliers of a dog we wanted to re-​home. Prices are pretty good for a small store too. A bit more expensive than Petco on some things, but for the extra change, its nice to support a local business.
I have returned numerous things there, often without a receipt and he was beyond accommodating.
I saw below that a reviewer blamed him for administering the wrong remedy. Mistakes happen and its possible he grabbed the wrong product. If it were me, I would make sure to check a few times, especially once I got home to make sure I was giving my pet the right product. But I guess if blaming someone else for their oversight makes them feel better about almost killing their pet… to each their own.
They will always have my business!

I went here today in need of dog food and as I approached the counter to pay, I was told they did not have a credit card machine. I left because I didn’t have any cash, but decided I didn’t have time to search for another pet store. I went back into the store, took cash out of their ATM (while paying the withdraw fee) and got back into line, To my surprise, the woman in front of me paid with her credit card! I asked the owner why he felt he had the right to pick and choose whos credit card he would accept. He is dishonest and I will never be back to this store.

The owner here has always been very kind and friendly to me. His small shop is stocked full of such a selection that I don’t have to go anywhere else.
A few weeks ago I bought a set of protective booties for my pup’s feet but they were the wrong size. The owner switched them out next day, no problem! He’s super nice, never without a smile and accepts credit cards, which is quite a distinction amongst the other vendors on this stretch of PPW.

The owner is anything but friendly! Unless of course he is making a sale. However, if you are making a return, forget it! I bought Rescue Remedy here for my cat and noticed after giving it to him that he was throwing up like crazy! I went online and noticed that ABC Pet Supply gave me the human grade one and not the pet one! This is not meant for small animals! It made my cat so sick he almost had to go to the vet. When I went to return it the owner was so mean and nasty and kept saying seven day, seven day! No where on my receipt and in that mess of a store did it say this. Maybe under the counter? He could care less that he is selling a product that could harm pets and said unless it had been less than seven days too bad. He literally shrugged and looked at me like a fly circling his head. I will never go back here and encourage others not to either. Please visit Animal Fare on Prospect Park SW where the owner is very nice and knowledgeable and cares about animals. I don’t think he likes working with females either and thinks they are inferior. No stars if possible. Should be called ABC Petty Supply.

The owner of this tiny store is extremely friendly and gracious. He will order whatever you need that he doesn’t stock. It’s a small space but always a pleasure.