Valvoline Instant Oil Change

Super convenient and great staff — have come here many time with zero complaints. Always great service and always consistent.
Great job!

I come here only because it’s close to my house. During my last visit, the techs who were on shift seemed to be not too focused on the tasks at hand (which is typical of this location). They were handling about 3 different cars at once, all while chit chatting amongst themselves and joking around.
I DON’T CARE ABOUT ANY OF THAT. What I care about is that they do the job right. They didn’t. Their carelessness and distractions led them to forget 1 integral step in the oil-​change process, one that I became aware of moments after leaving Valvoline…
THEY DIDN’T SCREW DOWN THE SCRAPE PLATE. I went to pick up my infant daughter and after that I was on my way to pick up my son from school. I realized there was something very wrong with the car when I got on the freeway and heard a very loud, deafening scraping noise. This threw me into survival mode. I stopped the car on the shoulder of the highway (with my infant in the back seat) and began to inspect what could be wrong. Sure enough, a large piece of metal was scraping against the road as I drove. I called Valvoline and they told me to come back and they would fix it. As fate had it, I only had another 30 miles to drive before I could get back there. We skipped my son’s soccer practice, made it to Valvoline before they closed, and they OFFERED ME A FREE OIL CHANGE ON MY NEXT VISIT. Needless to say, I’m taking my complaint up to corporate. This place lacked sufficient professionalism for me to attempt to remedy the situation with them. They put my life and my family’s lives in danger due to their negligence.
If you go here, things will probably be fine, as it was for my prior visits. All it takes though is one catastrophe to ruin things. Just be careful because the employees here are liable to jack something up really bad!

What a convenient place!!! Never been to a drive-​thru oil change (thanks Groupon) super fast, and the best part is I stay in my car. Mechanic gave me lots of tips and helpful information. I will definitely be back!

Super fast oil change! You stay in your car while they do it so no need to chat with strangers and drink stale coffee like in Jiffy Lube! They even taught us how to reset our maintenance required light!!! Love this place!
Oh! Green bonus points — they will email your receipt to you!