Sophia’s Cleaning Service

We have used Sophia’s a few times over the past couple years for one off cleanings at our home. Our service technician Margaret has always done an amazing job with great attention to detail. So much so that we have decided to go ahead and schedule biweekly services. I highly recommend Sophia’s for anyone looking for quality cleaning services at affordable prices. Andre, who books and handles the administrative duties for the company, is also a pleasure to deal with and easy to communicate with.

What a great company! My first day of service and the girls that the owner sent were fantastic. They were friendly and did such a awesome job. They will be cleaning my house for a very long time moving forward. So happy to have found the perfect team:). Thank you again:)

Initially, when using Sophia’s service I was fairly happy with the service. Frustratingly, these ladies simply do not speak or understand English well at all. I found the communication with Andre was poor, and much worse was that after a time items went missing. I notified Andre, the owner, he sent a new woman instead. All was well for a bit and then items went missing again. I should have filed a police report and regret I did not. I have no proof of who committed the theft I will say I fired them and would not recommend this company to anyone. I would also like to add that I started out with very high hopes with this company.

After leaving this review the owner called me back and was apologetic that they were so busy and couldn’t get back to in a few days. It is important to note, my review does not reflect their cleaning service, as I wasn’t able to use them.

I Move out of my apt on Nov 2014 I wanted to make sure apt is clean .
Great service very responsive. on time .
Andre will keep posted, I like how he kept me posted about when and how far they are .
3 ladies came over while I was at work and did a great job .
I wanted to make sure it was clean. Microwave like new, dish wash like new, quick and good ‚
I have refer them to my friends, and I would refer them to whoever is looking for a good cleaning company .
oh the price was very reasonable, I would say the most inexpensive .
I was really happy cause most inexpensive company do a poor job but, they were inexpensive and very professional .
I know it takes time till you find a good business. I searched for almost 20 minutes till I find them so don’t waste your time searching and calling, here it is use them and save your valuable time
thank you Sophia Cleaning for the good service.

Everything started out OK, I hired Sophia’s Cleaning Service a few times. Their prices are very reasonable. I had a few different people that came over to clean. There was one woman in particular (I think Margaret) who I really liked (she organized my shoes), but all of the people that they sent met my requirements based on what I paid. However, at some point, I just couldn’t get anyone to contact me to schedule another cleaning. I tried several times to get in touch with someone and just never got any response. I guess they decided they didn’t want to clean my house? It was only on a monthly basis, but if there was an issue with the amount of cleaning for the price, I had some flexibility, but no one ever asked. I just thought it was weird. I would have even been OK if they told me that it wasn’t worth it for them to clean my house because it wasn’t frequent enough or whatever. Just strange. Anyway, I hired another company that I like better.

We are long time clients of Sophia’s service. My husband gave the service to me as a gift one year for Christmas. For years we were happy with the service both at our Riverside home and now our Westchester home. Several months ago we had been informed that Sophia had passed away and her son, Andre, had taken over the business. As of late the service and quality has declined. We never seemed to have a regular staff member resulting in inconsistent quality of work, we would receive calls from Andre asking if we could reschedule our regular day as they were busy, and now twice no one has shown up at all. No call. Nothing.
After taking all into consideration I called and left a message that their services were no longer needed. Within 10 minutes I received a call from Andre, apologizing, telling me he was on his honeymoon and that had had dropped the ball in scheduling us this week. What was to drop? We have had bi-​weekly service on Thursdays for years. As I am writing this review and going back to when were hired Sophia’s, it has been probably about 10 – 12 years. That’s a long time and a hell of a relationship to lose. Oh well. We’ll find someone else. Perhaps they will, too.

I needed a cleaning service to make my house look great for the Rehearsal Dinner prior to my wedding. I, very happily, found someone who can get the job done efficiently and well. Andre, the owner, is responsive to e-​mails and very personable on the phone. He is also a good business person who gets to the point and gets the job done. Margaret came to our house and took off quickly cleaning in a style that she has worked out as most efficient. She even got a counter clean that had some sort of film on it when we moved in and I was never able to clean despite numerous efforts. I had a «ton» of dusting and she got it all.
Very pleased with the service and will schedule routine cleanings with this business.

Sophia’s cleaning service has become an essential referral partner for our clients. Always getting the job done promptly and at a competitive price. We use them and you should too.

We found Sophia’s Cleaning Service in a web search and based on the mostly excellent reviews contacted the company for a move out cleaning service. Andre got back to me as quickly as he could and could not have been more accommodating or helpful. The closing on our house was delayed 3 times and we had to reschedule the cleaning as many times. Each time Andre was very helpful and pleasant. When we finally received the go ahead to close, I contacted Andre and he arranged for three ladies Anna, Joanna & Marina to perform the service. They brought all the supplies (as I had mentioned to Andre that our house was empty and we had none on hand) and they were very pleasant, got right to work and did an excellent job. I will definitely be using this service again.

We found Sophia’s after using at least four other cleaning services. All of the other times we were always less than satisfied with the attention to detail and the level of cleanliness after the job was «done», especially for the money we spent. Often, we would fine things that were only «cleaned» on the side that was visible. Not with Sophia’s! We were especially impressed with Margaret’s work. Her attention to detail is really amazing, and her eye for organization is on that level as well. We were still finding things/​areas cleaned a few days after she came out that we would have never expected she would even think of cleaning or be able to in the amount of time she was here! On top of this their prices are very reasonable, and Andre is always willing to be very flexible and accommodating with scheduling.

Sophia’s is the BEST! I really love their service. I was able to be home or not home. I was quickly added to the schedule and it was smooth sailing ever since. The girls are on time or early, do great work and don’t mind my dog (she is in her cage). They are also very easy to work with when it comes to special jobs.

My parents just started using Sophia’s and like the work that they do. They seem to be priced well and the customer service has been painless. They are usually on time and do a decent job of following instructions.

I have used this company multiple times already so I feel my review is fair.
The staff is very respectful. I have a fish tank that cannot tolerate the slightest bit of chemicals. I also have a 3D TV that will be ruined if cleaned with anything but water. I asked the cleaners never to clean those 2 items. They have never touched them. I only had to tell them once and they always remember. It’s fantastic not having to constantly repeat yourself.
The cleaning crew is also honest. My daughter left a couple coins on the floor and I forgot about them. The staff picked them up and placed them on her cleaned desk. How refreshing and kind.
Another key point is they are very reasonably priced. I find myself calling them every 2 weeks. Definitely affordable!
Sometimes the job can be done pretty fast (especially if they bring in 3 ladies) but I always find my house well cleaned afterwards.
Thank you Sophia’s Cleaning Service.

Would not recommend Sophia’s cleaning because of their unprofessional nature. I hired the company to do biweekly cleaning and the cleaning lady came down first time and did okay job (nothing good to write about) then the company never showed again for biweekly service!!! My wife was not happy with this company’s cleaning because the kitchen was not cleaned properly. The over was left dirty, the hood was left dirty and the backsplash tiles were dirty, even though I had signed them up to do those tasks for extra bucks. Moreover, even though we agreed on the need for 2 ladies for cleaning due to over 5000 sqft of space, only one came and left within 6 hours! My previous company sent 2 ladies biweekly and it took them 6 hours to clean the place (12 hour work) for the same money and they did spectacular job. Unfortunately, they stopped serving the area due to long commute from city :(
Lastly, even after leaving over 5 voicemails with Andre (the manager) I never heard back! Very unprofessional service so I would not recommend them to anyone.

We have been using Sophia’s Cleaning Service on and off for the last two years. No matter when we needed someone to come clean, Sophia’s has always been able to fit our schedule. Recently, we moved to a regular cleaning schedule and could not be happier. Sophia’s works around our schedule, and the two ladies that have cleaned our home do a phenomenal job. I come home to a spotless house :) I would highly recommend this service and will continue to use!

I absolutely love this cleaning service and have used them for 2 years. I previously used Merry Maids when I lived in the city, and then an independent service when I lived in LaGrange. I found Sophia’s cleaning in Brookfield and am more than pleased. I get a weekly cleaning for a very competative price and my house always looks like I am having an «open house» when I get home. I trust them completely and they are very flexible if you ever have to make changes or reschedule. With two kids and my husband and I both working, we need them and are lucky to have found them:)

I moved to Chicago from the burbs a few years ago and couldn’t get my same cleaning ladies to come down to the city for a reasonable price. I tried a couple of services and couldn’t find anyone who compared to my old service until I found Sophias Cleaning Service.
I could tell the women actually cared about doing a good job and wasn’t chomping at the bit to just get it done. Everything went perfectly and I look forward to using their service moving forward.
I would recommend them to everyone.

I have used Sophia’s Cleaning Service for 5 years.
They are wonderful! My house is spotless, and smells great!
Wish I knew how they get my floors to shine like that. I find the women to
Be professional and friendly. They quality has continued to be high even after the sad passing of Zofia. I highly recommend, and will continue to use Sophia’s.

My parents have used Sophia’s for years and they have always liked the work that they do. Priced well, thoughtful and easy to work with. I believe they clean apartments as well. I would definitely recommend using them.