Azana Salon and Spa

I always go into salon’s with a nervous mind because my hair never ends up even close to how I want it. That was not the case yesterday, Madison was able to get me to a blonde that I haven’t been able to achieve in a while, she also was able to cut my hair exactly how I wanted it! I had a bunch of dead ends and she was able to work with it. I will admit that Azana is a bit pricy but they say you get what you pay for. I can not wait to go back and do something else!!! Thank you!

I had my in laws give me a $ 100 gift card to this place. the place was beautiful the receptionist was very welcoming and helpful my massage & mini mani and pedi were awesome the staff was great. THAT being said I got the refresh spa package listed $ 85 I got charged $ 95 now this place isn’t cheap and I didn’t expect to have to come out of pocket but I did for the tip.

Got my hair done here for the first time on Sunday. Right off the bat the stylist was cold towards me and when I explained to her what I wanted (which was my hair to match my root outgrowth so I wouldn’t have to color my hair anymore) she interrupted me while I was talking, with a comment «either we can highlight or go darker, I can’t match it.» So I just said fine just do highlights. She didn’t talk to me the whole time except to tell me that it was time to rinse and asked what side I parted my hair on. I don’t like it and will have to spend another $ 100 somewhere else to get it fixed, which was what I was avoiding. Won’t be back.

WORST NO CHIP MANICURE OF MY LIFE. Sure the staff was nice and friendly, and all that jazz. But last Friday I came in with a bridal party and asked for a pedicure and a no chip mani. After leaving the salon I had noticed she did not cut my cuticles at all, left the sides of my nails a mess and over all left my nails looking like the work of a 6 year old girl trying to play dress up. Also wedding was the next night and already my toes were all chipped and destroyed. Then merely by Monday (3 days after getting my nails done) my «no chip» 100 $ manicure was in fact already chipping. Needless to say I am not impressed and quite frankly angry. Never will I go back for these services.

Had a wonderful massage and facial here. A little expensive as spa services always are. Time went too fast. Would go back as a treat, though.

i made an appointment here on 5÷14÷15 for a massage (admittedly) because they were the last and only place out of the 5 – 6 i contacted that could accommodate my specific need for a same day 6pm massage appointment. i suppose that this should have been a red flag, but i was so relieved and happy to be getting in somewhere that i didn’t even care.
i’ll start with the positive things:
the place is clean, pretty, and the front desk was welcoming, smiled when they saw me, and greeted me warmly. when the receptionist inquired about it being my first time she escorted me to the locker room and briefly explained where to put my things, what to do, and where to go.
the locker room was clean and the room to wait in for the therapist was nice enough.
when Mary arrived to take me back she was kind, smiling, and did all the right things. the bed was warm and comfortable.
the reasons i give only two stars are as follows:
when the front desk dropped me off at the locker room she was very vague in her explanation of how the lockers worked, and where i was to find the robe. i had to look in several lockers before i found a robe as i guess they are supposed to be in the empty lockers? whomever is supposed to be on top of keeping that stocked was not really doing their job as i went through a few before i found one with a robe.
when i got to the room where i was to wait it wasn’t warm and the magazines were from 2013. there was music but again… didn’t really set much of a mood since it wasn’t a very welcoming environment. it isn’t what i generally expect from a «spa» experience. i’m not new to massages and i’ve worked in a few different salons so i understand and expected a different level of service than what i received here.
once i got to the treatment room it was pretty bright and the music was pretty quiet. there was no aroma to speak of and felt very sterile as opposed to warm and welcoming.
i explained to the massage therapist that i had just run a ridiculously challenging race the previous saturday and ran again the two days before this treatment and that my quads were killing me. i explained that the reason i was there for the massage was for my legs specifically. this is notable because she spent the LEAST amount of time on my legs during the treatment.
she began with me face down and worked on my back for what seemed like a very long time. admittedly, my back was pretty knotted up but that was not my expressed main concern so i really didn’t expect that to be her main focus. while on my back she did nothing for my legs which i thought was strange as every other massage i’ve ever had the therapist worked on the backs of my legs while i was on my stomach. when she had me turn over she worked my arms and when she finally made it to my legs/​feet it seems as tho’ that was what got the least amount of attention.
it is very disappointing because when i expressed to her that i am a runner and was there specifically for my legs i expected that to be the focus. i believed that to be clear and my needs were not met.
i will not be back.

I have been coming here for several years for different services, from massage, highlighting and hair cuts. They are always very professional.

I went here for a half hour massage with a gift card. The robes I got to change into for my massage was an old terry cloth thing with snags that was missing a belt loop, if I had known what they had on hand I could have brought something better from home. All the massage oils were sitting on the counter, cheap stuff from bath and body works that made me smell like I was in junior high again. The massage rooms are right over the speakers for the salon downstairs and the walls are paper thin so I could hear the coversation in the room next to me and Katy Perry over the weird Enya like music playing. The massage itself was just ok. I would never pay to come here for a service.

I had an aromatherapy w/​deep tissue massage with Mary. She was awesome. I was extremely comfortable: the room was a nice temperature, warm bed, private, the essential oils were divine, and Mary’s pressure was perfect. I don’t always talk during massages, but felt like it today so we had very friendly and easy small talk. She was wonderful. I’d definitely see her again!
The spa itself is much more high end than I’ve ever been to for a massage before. First time there was a private locker room, showers, relaxation room, and robes. It was definitely classy and was a nice way to feel pampered. Receptionists were also very helpful and polite. I too used a spa finder gift card, otherwise the massage I had would have been $ 95. Maybe out of some price ranges (would usually be out of mine) but definitely worth it!

Just got a couple’s massage for the husband’s birthday.
$ 175 got us time in a relaxation room (dimly lighted, with soothing classical music playing, and stocked with water, tea, and a nut mixture). We were also given lockers with robes that we could change into (and sandals), and after a few minutes in the relaxation room, we were escorted by Laura and Katie.
Both masseuses applied ample pressure on our necks and shoulders (places where we both hold a lot of tension), and the 60 minutes went by quickly. (Isn’t that always how it goes?).
The facility was clean, welcoming, and the massage was reasonably priced. (Even more so because they accept spafinder gift cards, and I happened to have one).
Sit back, relax, and get rubbed at Azana.

I finally ventured into Azana for color and highlights after 2 years of looking for a good stylist in the area. I have been there once before for a facial (awesome, by the way), but was hesitant to go in for haircare. When I went in for a consultation I was randomly assigned to Krystal since she happened to be available at the time; I couldn’t be happier, she is amazing! This is the first time in years that I don’t have to go home to finish blow-​drying my hair to «de-​frizz» and «de-​puff»; I finally came out of the hair salon looking like I’ve been to the hair salon. Krystal listened to what I wanted and made excellent recommendations; she transmits such confidence that I just trusted her with my hair, the result: beautiful hair color with ombré-​style highlights, a great haircut, and hair softer than I’ve had in years! I thought the service was excellent and the prices were pretty reasonable. Totally recommend this salon and Krystal.

Got burned on eye brow waxing. They would not take responsibility for the incident and said that I probably was on an acne medication (not the case). I have had my brows waxed many a times elsewhere, before and after this incident, so I know that it was not my fault.
I liked my hair dresser and continued to use the salon for her, but I was frustrated that every time I had an appointment with there, there was a note saying this client is on acne medication. That’s a false accusation. I eventually got fed up with that and the increase of prices and stopped going here.
Note: they have an online system now for making appointments and rescheduling — actually convenient, if I liked their place. Also, they have a no cell phone (or silence your phone) policy.

Azana spa is my favorite local spa. The environment is tranquil, clean and relaxing; and the staff is knowledgeable and professional. For haircuts, Madison is amazing. She is the best stylist I have ever been too, patient, smart (not pushy) and naturally gifted at what she does. I have referred her to others and they have always been grateful. I highly recommend her, and the spa itself. In an area where there are many salons and spas to choose from, Azana is my favorite.

My recent hair cut was from here. A man, in a salon like this? Surely you jest!
Kind of funny because when I walked in for my appointment, the receptionist said «What kind of gift certificate can I get you today?» LOL
«Actually, I’m here to get my hair done.» I was immediately greeted by an exuberantly cute stylist Krystal who did a great job.
The reason I made the appointment and came here was because I needed my hair done that day and I was out of options, and previous to this appointment i was waiting at «The Mens Hair House» in waukesha when I noticed «stylists» walking in late and apparently hungover from the night before or like they had just been beaten by their trailer park boyfriends. No way i’m letting anyone like that touch my hair.
So i’ll gladly pay double to get my hair done from now on at Azana. It’s also down the street from my house so that is a major plus.

I’ve only been to Azana once, but my day there was really wonderful. I see that other reviews say the staff is cold but I didn’t experience that in my visit. All of the front-​of-​house staff was really polite and explained their establishment to me really clearly and kindly. I honestly felt like I was taken care of very well, so much so I took note of it.
I came in for two services: a manicure and a massage. The woman who did my nails really did a thorough and lovely job. I was having trouble deciding on colors for my french manicure and she tested them on her own nails to let me know what they’d look like. No nail tech has ever done that for me before so I thought that was really kind of her. Loved the way my nails came out and the color lasted for so long and barely chipped.
The massage was even better. I did think it was a bit weird that if you’re coming for a massage they give you a robe to wear and sandals so you can lock your belongings in a locker in their changing room, but afterwards I realized that it was awesome and it gives you that time to relax and recover before and after your massage. I really liked this aspect of their experience. Also, my message therapist was really amazing, knowledgeable and thorough. I’ve had to see a lot of therapists over the last three years due to a string of back problems I have and the woman who worked on me at Azana was definitely one of the best I’ve encountered. I will absolutely recommend her to anyone and I plan to go back soon.
I will echo the sentiments of other reviews that the prices are a bit high here, but it seemed worth it to me for the experience I had. I hope to visit Azana again soon.

Everyone was very nice, me and my sister went for facials. Absolutly no high pressure sales for expensive products at the end. which was nice

I’ve been here on a few occasions, usually after I receive a gift card as I don’t go out of my way to spend my money here. They are expensive and the staff is unfriendly. I’ve had my hair cut and colored and I have also had a massage and both times the result was OK but the staff is cold and unpersonable and when you are spending hours there that is a huge turn off. Many other great salon choices in the area that are more enjoyable.

Array of services with a great atmosphere. Monthly specials on facebook! Color specialist, Angie does the most fabulous color and the most creative. Never a so so job. Always perfect. Don’t know what I will do if she ever leaves! Atmosphere can be social or quiet and relaxing upstairs in their relaxation room. Hair, pedis, and manis are done downstairs and other services upstairs. Great products!

Meh. My friend and I surprised another friend with a trip to the spa for manis and pedis for her 40^th birthday. The only reason we went is because said friend had an old $ 100 gift card to use. The prices were very high, and the staff not so friendly. I will not be returning, unless someone else has an unspent gift card they would like to share with me.

I went here for my first facial. The spa is located on the second floor while the salon is on the first. The spa floor is tranquil and nicely lit. The facialist went through the steps of the facial as we approached them. She was extremely gentle and did the extractions painlessly as well. It’s definitely a good spa and would go again because I had such a great experience that I’ve been trying to find good aestheticians and spas ever since.