House of Botticelli

fyi it is closed

Be prepared for a really disappointing bridal shopping experience now that they are in their new shoe box location. The have about 10 dresses for you to try on, and half of them are ripped or dirty. The fitting room is basically a section of the store with a flimsy curtain. There is no privacy and no where for my friends and family to sit. Luckily it was a very short appointment because they had nothing good!
They seemed to have some nice formal dresses for bridesmaids or a party guests but they should give up on wedding dresses if they can’t provide a wider selection and better experience.

Walked in today made an appointment 1 month ago, the owner Mrs Botticelli was completely unprepared for my appointment — unprofessional. The staff was clueless and the dresses were in terrible shape (missing buttons, stained — holes/​pulls). They we’re offering a moving sale — but they look more like their going out of business. I went here 12 years ago with my sister when she was getting married and I was so excited about trying on dresses for my big day — big disappointment. My mother and mother in– law were the only ones helping me put on, take off, hang up dresses. I would never walk into this store again if they were giving dresses away for free. Avoid at all costs!!!

In search of a wedding dress, this was my first stop and my last stop. In between, I visited other bridal salons where the compassion and sincerity were just lacking. Carolina at House of Botticelli along with the other ladies were so inviting and helpful. I did not feel any pressure which was a relief. I found the perfect dress at the perfect price with their help. I was truly impressed with their customer service. I will definitely be back.

I loved this place. Super friendly, helpful and welcoming. I have shopped here at least twice. Once as my sister’s maid of honor and once as a bride 10 years later.
They were friendly and directed me downstairs. The sales associate was very warm and welcoming, asked me a bunch of questions, made a few recommendations (in a nice, non-​pushy way and I had mentioned I was really open as I haven’t found a specific style yet). She not only got to know me, but also talked to my family and even remembered my sister who had bought her wedding dress there 10 years earlier. I loved her recommendations and so did the bride in the next fitting room, who tried on one of the dresses I had tried on after I was done and she also looked stunning. Unfortunately I did not find «THE One» there but very very close. When I told her I wasn’t sure, she wasn’t pushy. She did mention that the dress could go at any time (which was true and fair, and the bride in the other fitting room was obviously eyeing it) but she also asked me where else I had been so far so she could recommend some more stores. The last thing she said to me was «I really do hope you find the dress you are looking for, even if its not here, but if it is I’m always happy to help you».
She was amazing!
She also made the whole changing and trying on new dresses so less awkward than the people at Fontana who just stare at you as you change with their noses up and the curtains still half open. Not here. She let my sister help me and came in when needed.

This is a lovely store in a wonderful location (very convenient compared to going into the city for bridal shopping with just as nice items). We found the selection to be just OK for bridesmaid dress shopping, but despite that, found two lovely dresses which were more reasonably priced than I would have anticipated. The service wasn’t very friendly however, we went last Saturday and we didn’t receive much help. Also, despite the fact we were looking for two completely different dresses we were only allowed to try on 3 at a time (while sharing a fitting room) and we were unable to get any help with clips, or shoes to try on with the dresses. In fact, when we were ready to select our gowns we couldn’t even find anyone to help us purchase, so decided to do it later (or maybe go somewhere else). Also, we had questions about alterations that remained unanswered. I think they could do better as far as service– but wouldn’t be oppose to going there again since they do have some very nice dresses and a great location.