Trades Mechanical

Junior from Trades Mechanical repaired my Garland Stove yesterday. He was efficient, neat, nice to talk to. Furthermore, he did an excellent job. He took the stove apart and cleaned the glass in the door and replaced the ignitors for the broiler and the oven. The stove works as if it is brand new. I would recommend Trades Mechanical to anyone who needs appliance repairs.

Absolutely fabulous customer service. Cannot recommend highly enough!

I have come to rely on this fantastic company to repair anything after consistent successes with some very challenging problems. My appliances, everything from Miele, GE Profile and Magic Chef have been revived with fast, extremely reasonably priced service. Junior is always responsive and works hard to get the job done quickly. His manner is extremely gracious and I want to recommend him for any kind of job, large or small.

When I called to request a service visit, a technician was at my home within a couple hours. I am very pleased with the professional, honest and quality service provided by this business.

I called today because my gas oven wasn’t working and within 15 min Appliance Tech Support had my oven working again. They saved me the hassle and money of a house call. Excellent service!

We live in Riverdale. Junior fixed our dishwasher twice (different problems) and our oven once. He has always been responsive, on-​time, reliable, affordable, and easy to work with. Highly recommended.

Brian came and tried to repair my Bosch dishwasher. When it still had a problem, he came back promptly with Junior and they both worked on it some more. They explained what was wrong in a clear manner and left it in fine working order. The price was very reasonable. I highly recommend Trades Mechanical.

Satisfied on every level. Appliance Tech Support answered the phone immediately when I called, and they came promptly the next day (on a Saturday) to fix my Bosch dryer. Based on my description of the problem over the phone, they guessed that I needed a replacement drain pump and so brought one to the appointment just in case. They were correct, and it was nice that they already had the part I needed (instead of having to order it and make a return visit).
They also saw that one of the tubes was fraying so one of the guys went out to a nearby hardware store to pick one up so they could replace that as well (and they didn’t charge me for it). Because the dryer was pulled out from the wall, they also swept up the entire area behind the dryer so it would be clean when they pushed the machine back into the wall (a nice touch).
All in all, they were very friendly and provided an excellent experience. I have dealt with several nightmare repair companies in NYC, so this was a pleasant surprise.

Junior is the best! TM Appliance or Appliance Tech, which ever name they are going by are the greatest! Before Junior came out, he gave my Daughter, suggestions on what to do with the refrigerator over the phone. He was patient and informative. While his suggestions worked for a while, had to call Junior again. He and his crew, Ryan and Oscar was prompt, efficient and cost reasonable! TM Appliance or Appliance Tech are the best. Whether if it is refrigerator or washing machine or stove or whatever, CALL TM APPLIANCE OR APPLIANCE TECH FIRST!!!

This is a real five star business !! I called junior the same day my subzero was giving me trouble he came to my house and was so helpful. He’s detail orientated and explains what the issues are. He then told me he’ll be back the next day with the part and ready to instal. You could see he cares about his work and not just in it for the money. I would recommend him to anyone looking for an honest guy who’s highly skilled !!

I was called by my tenants that their fridge was not cooling properly. I quickly went on Unilocal to find a mechanic in the Bronx and came across this business. Junior responded immediately and the problem was fixed the same day. Looking for Parking in parkchester was not easy, but he did not give up and got the job done on a late Thursday night. Thanks Junior!

Alright, so, we have a pretty-​new Frigidaire dishwasher that was in our apartment when we moved in. A while back, it just… stopped turning on. No lights, no nothing. I started calling around, checked out the recommendations of our super and a few neighbors, and ended up talking with Junior from Trades Mechanical. He gave me a better quote than most of the other places that I had called, and was able to come out the same day. Junior definitely did more than he needed to — correcting the improper initial installation of the dishwasher in addition to repairing the actual problem — and was courteous, professional, and an all-​around nice guy. I’ll definitely call Trades again if we need any work done.

These guys are a scam. They’ll tell you things are wrong when they’re not and then charge you hilarious amounts of money to fix. $ 140 charge to fix nothing wrong on my side — 10 minutes of «work» (ha!) for $ 140.
After multiple efforts to schedule with 2 ignored calls and 3 ignored text messages, I had a visit from Junior, the Trades Mechanical repairman, who came to fix my Bosch dishwasher last week.
There actually anything wrong with my dishwasher before my renovations, nor was there anything actually wrong after… except that a small switch had got out of place when the machine was moved during my renovations.
Junior initially said that the pump was broken and that I’d have to pay $ 260 to fix it. As soon as I said maybe I didn’t want to do that and would consider buying a new DW instead, *suddenly* he realized it was just this little switch that needed to be moved.
Literally, it took the flick of a finger to fix it. He «fixed» it in less than 10 seconds when he realized I wasn’t buying the new pump diagnosis.
Then he took two tiny little screws and, in another 5 minutes, had re-​anchored my dishwasher.
So a total repair time of 6 minutes plus about 5 minutes to run the washer at the beginning and at the end.
10 minutes of «work» = … wait for it… an additional $ 80 charge on top of the $ 60 repair for a total of $ 140.
When I pointed out that this was unbelievable, he said that Sears or Bosch would have charged me more. I can’t compare, so is that really the right comparison?
When I reminded him that he had said the «repair» cost would get netted against the $ 60, he just kept repeating $ 140 over and over.
Then he said I was lucky I didn’t get charged for a late night fee. Except that HE was almost an hour late arriving at 9p and not 8p! AND I had given him a morning option, which he refused.
Do not use these guys. Totally dishonest. Never again.

Junior was professional and great with communication. He even gave me a great recommendation for an electrical guy. I would absolutely call him again!

we just moved into a new apartment and i was so excited about my bosch dishwasher. i first used it on thanksgiving and noticed something was a little off — length of cycle didn’t match the countdown, dishes didn’t seem quite clean, etc. i ran the washer again and realized that the water in the cycle wasn’t hot — lukewarm, maybe.
i called TM and described my problem — the guy (i’m so sorry i forgot your name!!) diagnosed the problem immediately, quoted me, and confirmed that i wanted the work to be done.
times didn’t work out for saturday, so i suggested monday — he said he could come in on sunday. i was thrilled. i received a call that he was running late and he showed up, fixed the problem in 30 minutes (less, i think) and the dishwasher works!
i understand people complaining about tardiness, but some things are out of our control. and the work that was done was great, for a reasonable price.
i hope i won’t need to call TM again, but if something breaks, they’re my go-​to.

Don’t believe the 5 stars.
My dishwasher was not draining, Called and made appointment for two days out, and with a two hour window for them to arrive. Went home to meet the repairman today to evaluate (left an extremely busy work day to travel back across town to my apartment), two hours passed, no call, no text from the owner. Initiated a call/​text myself to the owner who said his repairman needed another 45 mins to make it over… this is an hour after the window.
Very weak communication, and wasted my time in the process. Severely dissapointing. and now looking for another service.
If they can’t stay in simple communication and get there on time, really question their ability to do business.
Super annoying experience and service. Would absolutely not recommend.

I’m not sure if I called the same people that everyone glowing about this shop called. I called for dryer repair. The guy came in to check out the situation. He told me «I’ll give you a rate on Monday,» and then he calls me Wednesday with a higher estimate.
I told him come in Sunday. He never shows up and never told me that he wasn’t able to get the part he needed. He apologizes and then tells me Monday he will call me to tell me if he got the part. It is 5 days later, no call.
They are unprofessional. They are not cordial. And worst, they took $ 60 just to diagnose the problem that he clearly isn’t sold on. He doesn’t know what’s wrong with my machine hence why he isn’t calling me back or giving me my money back.
Unprofessional, and apathetic. Do not waste your time with them.

Unbelievable customer service. I called in a panic at 4pm on a Saturday– a gorgeous Saturday, the first gorgeous day after the miserable winter — with a refrigerator emergency.
Not only did they answer the phone, not only did they say they would come same day — they said they’d be there at 6! Traffic was terrible (I knew it was true– I saw it on google maps) and they arrived at 6:43pm.
They diagnosed the problem immediately — and didn’t have the right part. They had to go all the way back to their warehouse (very far away, through terrible traffic again) and come back. And they did. And fixed the problem in less than 20 minutes.
So they busted their hump for 6 hours plus (at least 5pm to 11pm, probably more), on a Saturday night. They honored the original price quote despite having spent probably at least 3x more time on this job than they had expected. AND they were professional, very quick, and friendly. I can be a serious pain in the ass as a customer and they have my highest praise. Though I certainly hope not to need to, I would not hesitate a split second to use them again.

These guys are amazing. My washing machine broke on a Sunday afternoon and they had someone over and repaired it in a few hours. They called when they said they’d call and arrived when they said they’d arrive, even though my area wasn’t «technically» in their service area.
I can’t recommend these guys enough and am very appreciative that they were able to come out on a Sunday night and get everything working so I didn’t have to take off from work.

LIFESAVER!!!
Our Kitchen Aid dishwasher broke the morning we were hosting baby shower in our apartment. Called Trades Mechanical and got Junior. He came over within an hour of the call, assessed the situation, got the part needed, and came back after the shower to fix the problem.
While he was here he mentioned to us that our Sub Zero refrigerator felt warm. He offered to look at it while he was here. He showed us were dust had collected on the condenser and mentioned that it makes the piece work hotter — causing the unit to work hard — thus burn out quicker. Suggested we clean is annually.
Professional, friendly, polite, honest. No more wondering who to call for fix it things, Junior is our guy.