Staples

Stick to Office Depot, or ANYWHERE BUT HERE. I funeral service programs printed out for me in Cali for 40.00 for 25 glossy prints, done in 5 min. unfortunately, I made a minor error and needed reprints but we had already flown out to NY, Staples was our best bet, so I thought. They charged me $$$ 71.00 for the same exact service!!! 71.00 for 25 prints!!! Are you kidding me?! At this point it was our last resort because the funeral was the next day. we had no choice but to be robbed by these u profession people. Mind you, none of the staff wants to actually work, they kept trying to shoo us off to use the basic copying machine. We paid and told them it was very important that we had these programs by tomorrow. Now remember, at office Depot, it took 5 min… 7 hours later, for only 25 copies, we are empty handed. This place is run by animals … stay away if you can.

They never answer there phones and when they do you’re on hold for hours or even get disconnected

This location is horrible. I live in the area and am forced to patronize this location from time to time. The copy center is at the core of my issue with this place. Save yourself the aggravation and take the drive to Bay Plaza in Co-​op City. They run a more organized and efficient copy center.

I was out when I got a call and needed to print, sign, and scan some documents, so I was happy to be able to pop into Staples and take care of it. The staff at the copy center was helpful, but it was a little unnerving to have security follow me around while I waited. They were not too subtle.

I genuinely think that the person at the copy and print center had never, ever made a copy before. He had not the slightest idea what he was doing. I came in at 7pm and dropped off an enlargement for the following day. It was supposed to be ready at 10am. I came in at 10:15 and this guy told me to come back later. I said no, it’s supposed to be ready at 10. Then he looked for it and couldn’t find EITHER my original or the enlargement. Finally, he learned to use the machine and made a copy (good thing I didn’t give this clown my only copy). An hour after walking in I walked out.
Bottom line: do not trust these employees with even the simplest tasks.

Waited 20mins for someone to unlock a cabinet to buy a regular house phone. Then waited in line for another 20mins while the girl behind the register had to leave to get something or ask for help for each customer. A line of customers waiting to buy things and only one register open, in a store that must be over 10,000 sq ft. Poor service and really confusing register layout. There’s also three employees just walking around looking busy but doing nothing. Someone high on crack can run this place better, go to office max, anywhere but this place.

This isn’t the biggest locations but it has most of the stuff you would need. One of the staff members asked me twice if I needed any help — but then the cashier was sucky. The security guard yelled at me for walking through the wrong door — lol calm down buddy.
Pretty good store for the office/​school basics.

This is the staples located by whiteplains rd in the Bronx and I have to say I wasn’t too impressed. First negative my husband and I walk in and the security is looking at us like we are going to steal something and then we walk around the place for about 30 minutes and NO ONE asks if we need help. My husband had to go online to get reviews on some items that we needed. If it weren’t for the fact that we needed those items like asap we would have booked.
Maybe they were understaffed or whatever the reason but I always give a place a second chance to see if maybe it was an off day for everyone.

I really love to go to this staples. I always go to make copies. The staff is so nice and friendly eventhouht they under staff thats the only reason didnt give 5 stars. They take there time to explain and help you in any thing you need

This is a nice, big Staples store for the area. Everything is pretty well organized and it’s just nice to shop somewhere where the aisles can hold more than one person abreast!
I didn’t need to speak with any salespeople, nor did any offer to help me, so I can’t rate that. But if you need office supplies or equipment, Staples is worth checking out.
Update: I had to use (not buy!) a fax machine and where the hell do you find one of those on a Sunday? Answer: Staples! I didn’t realize it, but they have a whole little tech hub in the corner – computers, printers, and a fax machine! The girl was super nice. I think she knows that if someone is looking for a fax machine to use on a Sunday morning, that person is pretty effing desperate. She calmly walked me to the machine, showed me how to use it, and took my credit card when I threw it at her and screamed, «I’ll pay anything you want! I just need to send this!»
Bcs of her friendly attitude, she made a stressful moment much better. Between her and the fact that Staples has use-​able faxes, I think I need to add on a star or two.

This is not one of my regular Staples. I came down because I was purchasing a laptop that was on clearance and they were one of the few stores in the entire NYC metro area that had a brand new unit in inventory.
The store in Elmsford called to ask them to put the item aside. I drove down and was there about 30 minutes later. By luck, the person I was told to ask for, Kahlil was the first person to greet me when I walked through the entrance. I was in and out in less than 15 minutes. Everyone was very friendly. A very pleasant experience all around.
The store itself is very well lit, clean and organized.
Parking in the area, which in front of the store is muni-​meter, or free on the side streets next to and behind the building. It may take you a lap or two to get close enough space. That night was pretty good.

I’ve been to this store twice and each time I was in and out. This is a very big location and very spacious aisles too. I haven’t shopped around the store at all, I knew what I wanted and it was always in the front of the store. The place was clean and orderly. Staples stores always seem to be easy to navigate and this was one of the easiest to me. It’s set up so you can find everything in a hurry. Like other places you go to that hire young people as staff (older people too) you have to interrupt them in conversation with each other to ask for help. Once you get some assistance they all seem very pleasant all at once. I can’t say anything bad about the place. I will always visit this location when I need something from Staples. I think they also have a print shop. I only gave it 4 stars because I feel that employees should offer assistance right after they greet you as you’re walking through the door. Why do you always have to stop employees from chatting with each other when they should be assisting customers? Maybe it’s just me. Overall its a great location.

The staff here sucks! Plain and simple.

At late August, My mother and my sister went to Staples to buy 3^rd grade stuff for me.

This review is not about the company as a whole but the crappy warranties they try to sell u every time u buy a pencil…
A few months ago I bought a Staples brand paper shredder for $ 79 thinking im paying for durability and quality at a reasonable price, but since I have had bad experiences w these things before I went ahead and got myself a 1 year extended warranty for $ 10 (wonderful right?) its simple, I pay 10 bucks the thing breaks down I come back get a new one… no…a few months after I bought it, the thing just stopped working, so i went receipt and warranty paperwork in hand to get a spankin new shredder, when I get there, the guy tells me that the model I bought was no longer out and the new version was not $ 79 but $ 89, when I do my required bitching about it he tells me that the fine print states that Im entitled to a product of the same or less price and if more expensive I had to pay the difference, so I pretty much have to either pay more to get the same shredder or get a shittier one than the piece of crap Im returning, and then on top of that buy a new warranty for the new one…
Folks next time u go to Staples, ditch the products w their brand and get something with a good name because you will be paying the money you saved later on in replacements and warranties anyway.
Staples brand products and warranty suck