This is the second time I came to buy a bed my first bed was with my husband two years ago, surprisingly 9÷22÷12 I bought it and today 9÷22÷14 I went with my mother in law to buy her bed. Anyhow, both time great costumer service that is why I came back to this location. The mattress professional provided us detailed information about Firm Style Bed which one was the one we were looking for. She made comparison between all bed in this category, gave us time to digest all information, very patient with us at the time to try all beds available, she provided all important information about the credit process and went thru the contract with us. Also, she explained the importance of having the bed cover protector(it has guaranteed too!), gave us tip how to keep the bed in good conditions even though it has 10 years guarantee and she explained how many days we have in order to bring the bed back in case we don’t like it or any malfunction the bed may have. If you are the type of person that look for quality and long lasting products you have to come to this place.