Rite Aid

It’s a circus act at this rite aid. Too many clowns working there

I have mixed feelings about this Rite Aid. It is the only commercial pharmacy around in this neighborhood. I am able to get cash back without having to risk myself with non-​bank ATMs around the area. I get a great discount when I input my phone number and I am able to find the necessary products at a bargain price. Yet, the only thing I despise the most of this Rite Aid is the long lines. At rush hour, they only have one or two cashiers. At 6 pm on a Monday afternoon, there should not be one cashier. At 12 pm on a Saturday afternoon, there should not be one cashier. Either the cashiers need to up their speed or be trained to do so. Sometimes the cash register shut down and it takes a while for a manager to show up. Maybe because we are in the Bronx, we don’t get fast checking out service. There are seniors waiting on line with heavy carts, children crying and running around while their parents are waiting on line, you see people coming into the store seeing the line and exiting, and people on the line leaving their products behind because of the long line. It becomes a very hostile place, about three of the employee greet the customers and try to start up a conversation. At the register, after you wait the long line, the least you can do is have great customer service but you are barely greeted. I doubt this service will ever change. Overall, I am happy to find the products I look for.

Can’t understand the complaints here. It’s Mott Haven not the West Village. Staff is friendlier than any in Manhattan I’ve been to. Standard selection can get all your toiletries, etc beer selection is fine and even a few craft brews. Pretty essential store for the neighborhood — selling real products vs the knock off products at the dollar stores around here.

Customer service here is great but the beer selection isn’t so great as compared to the ones in the city. IPA, Delirium Tremens, Bronx pale ales just to name three .The lack of beer here is hurtful

Still most of the same problems. They change mangers more often than I have ever seen a store do. I am a regular customer due to the convenience of location, prefer to go elsewhere when possible.
The Pharmacy in this location has excellent service and great people despite the stores lack in other areas. Very friendly staff there.