P & D Laundry

(Disclaimer: This review is for Pure Organic Cleaners, formerly of E 6^th Street, Manhattan, owned and managed by Michael Depasquale of this laundromat)
In late April I dropped off five shirts here, my first time using this business, and was told they’d be ready the next week. When I returned (several days after their expected arrival) they were not there for me. They said next week. And still nothing. Michael was there for the first time and gave me a credit of equal value to set things right.
So I gave him more clothes and they were «cleaned» and returned expediently (they were not pressed and were returned to me wrinkled). At this point I was still working with my original ticket for my MIA shirts, but when I came in to pick up this second drop off the woman at the counter (who was present the other times I came in and knew my story) tried to take my ticket, effectively leaving me with nothing for my original missing clothes.
A month passed and I got Michael’s phone number and began calling him about once a week. He was never present at his business and gave me repeated excuses as to why my missing shirts would take yet another week.
I left the city for a week with a promise from Michael that my shirts would be ready when I came back. He gave me an exact time to meet him. I went to the store at that time. Not only did Michael NEVER SHOW but THE LAUNDRY HAD GONE OUT OF BUSINESS. How long did he know he’d be going out of business, the whole time promising me clothes.
I continued to call Michael, usually left with his machine. He would only pick up or return my call if I did things like threaten to call a lawyer or reach out to his insurance. More excuses when we spoke.
I gave up after another month of no progress. But I have reason to believe that many more people have lost clothes due to the business’ closing and Michael’s shadiness– the laundry was full of clothes waiting to be cleaned or picked up just a week before they closed without a word. When I called Michael’s other laundromat (this one) some poor women picked up, when I began to ask about Michael she got VERY nervous and hung up on me. Not a good sign.
DO NOT GIVE THIS MAN YOUR CLOTHES OR YOUR MONEY. HE IS A LIAR AND BAD AT WHAT HE DOES.

Wtf? I dropped off some laundry here cause they are open late and they got purple spots all over my whites! On top of it, the horrible woman who works there (who has been rude to me in the past just because I was in there) yelled at me and said it was already like that! Could she at least have offered to pay for dry cleaning or comp my next load of laundry? Or apologize ?? Why is it so hard to find wash & fold in Riverdale. This is the 3^rd place that has either lost or ruined my things and then Angrily blamed me. The only place I can trust is Sue at cameo cleaner but they are more of a dry cleaner. Whatever P&D laundry is on moshulo near Dino’s pizza and they are horrendous.