The only reason this place receives one star is because of my experience with my two doctors, they are the only reason I continued to visit; also I use to live close by. Now that I have moved, my doctor is no longer a reason to put up with such services. Appointments are difficult to make, you usual have to wait about a month or two just to see your doctor. The staff is horrible, besides a few good ones. The referral system is complete bs, if you want to see a specialist, its pretty much going to takes half a year. I really wish my doctors had their practices, to avoid this circus of a so-called Health Center. A tip for anyone thinking of coming here, you will be seen faster if you walk in, versus making an appointment.
Karen B.
Tu valoración: 4 New York, NY
I have passed this center many times on my was to work bit to today was my first visit as a patient. The front desk staff were professional and efficient. Dr. M. Reyes was professional and made me feel comfortable. Before I knew it she was done and my visit was less that the price quoted over the phone.
Bella L.
Tu valoración: 2 Methuen, MA
How can a Health Center be so unprofessional. I accompanied one of my friends here who was bringing her son for an appointment. Some of the staff… not all cuz we eventually found someone helpful and pleasant… but some of these members literally ignore you and act like they do not want to help. Did you forget this is your job!!? The secretary did not even inform the system or doctor the patient had arrived, had an attitude when asked why we were skipped by 2 patients that came after us and once she realized the mistake. Did not even offer an apology! Just told us to sit back down she was going to try to get us in next asap. We should’ve already been up 1st! This visit was a wait of 1 ½ hours… no communication and unprofessionalism. We eventually had a young lady attend to us and help us out immediately but it is still hard for me to believe this establishment. A little hospitality would not hurt.