Joe and Sons Moving

If I couldgive negative stars I would. To summarize the two guys that went to deliver a piece of furtiture were: RUDE & DISGUSTING. Will not recommend this company to anyone.

Sorry to see all the negative reviews, because these guys were fantastic! I was scrambling to find a company one week before the move and after calling six places I was thrilled that they could take me on such short notice. I was slightly worried at the reasons why they were so readily available on a Sunday at the end of the month, but too desperate to do anything about it. They were incredibly communicative, and able to provide a certificate of insurance to my new apartment a few days in advance as required. They also gave clear flat rate pricing and responded to emails quickly. They showed up an hour early on moving day, and patiently waited in the truck, because I wasn’t yet ready to start the clock. They did a swift and thorough job moving my 1 bedroom from Manhattan to Queens in 2 hours! The price was unbeatable. Great service and friendly bunch! Highly recommend!

Whatever you do, DO NOT USE THESE GUYS! I will keep this short. No Cert of Insurance. Showed up very late. Broke my furniture. Said they would repair and never did. Has ignored any and all correspondence to remedy the issue for 3 months.
This company is a complete sham.

The movers kept in touch and were right on time. Great attitude. Set price. They fit a lot more than I could imagine in the van and we were able to get everything we wanted over to the storage unit. They even made a stop by my parent’s place to drop off a couch with no fuss! They had great energy, were strong and efficient. Would most definitely use them again.

Moving? Not sure which movers are reliable and responsible? Think that someone readily picking up the phone when you call = trustworthy? Well, please do yourself a huge favor and STAY AWAY from Joe and Sons. Otherwise, feel free to risk making an already stressful moving day 100 times worse when they don’t show up on your move day.
I’ll admit, I’m your run-​of-​the-​mill Unilocal user. I read reviews, but rarely feel so strongly (either positively negatively) about a business to write a review. Joe and Sons is worth my effort to express how much they completely left me up a creek on my moving day.
I was doing a local move from Queens to Manhattan. The building I was moving into required proof of movers’ insurance. When Joe and Sons said they indeed had insurance, I felt reassured that I was likely to be dealing with a legitimate company. FIRST red flag. I asked Joe and Sons if they could show me the certificate of insurance as well. Their response: we’ll show you on the day of the move. SECOND red flag. I asked for them to show me a contract. Their response: we’ll show you on the day of the move. SOMEWHAT reassured: I called the night before my move to confirm the time the movers were coming. Joe and Sons: «Sure, yup. You got it. We’ll be there.»
On my move day, the movers were 1 hour late. I called Joe and Sons and was told the movers were «on their way.» 2 hours later, I called to check in again when the movers hadn’t arrived. Their reply again, «They’re on their way.» Third check in call after they STILL weren’t there, and Joe and Sons decides to tell me, «Our movers are coming from New Jersey and they had car trouble.»
Need I say more? Joe and Sons, you can go ahead and reply and try to get yourself out of this one. And to be fair fellow Unilocalers, I DID give Joe and Sons an opportunity to apologize for this and they didn’t.

THE WORST!!! Unprofessional!!! I followed behind the truck to ensure no damage to my goods. As they were in transit to my new home, the driver hit another car on the road but failed to pull over!!! YIKES! The car that was hit fishtailed on the highway but managed to chase him down! DRAMA… to say the least. The story continues but our FINEST NY PD are handling that now! Unless you have been longing to star in a SOAP OPERA, go with another company!

Day before the move-Let’s start with me having to call them more than 5 times to set up a time for them to come the next day. I finally got a time at 8pm.
Day of the move-​I get a call at 7:30am asking me to switch my time because the other clients wanted to switch their time. So now I am rushing to get what I needed to get done now they were coming 2 hours earlier.
3 guys get to my place actually on time. Now, they told me that these guys were «professional movers and experts» in long distance packing! I had two cubes ordered which I moved all the same things in two cubes just less then a year ago! Now even a dining table less… They had one cube filled with boxes with spaces all over including my empty drill box, which i could not put back after they used the drill to disassemble my bedroom suit! The second cube was getting filled with my furniture. I decided to observe them since everything had to fit! Not only did they cause severe damage to my leather sectional couch which they try to physically shove thought my door when they knew it would not fit at that angle, they continue to shove the couch causing a huge gash in the leather couch, they repeating this act 3 times with one sectional and repeated the same action with the other part of the sectional!
This couch was placed inside my place without a scratch and now it was scratched and has a gash. Then when they try to shove my couch into he cube, to guess leather to metal bottom was not going to be an issue! So they move the couch back and forth and back and forth and had to remove it because it would not fit, the leather section against the metal bottom was so scratched that the brown leather looked white! Now my couch was TOTALLY RUINED!!! This was a $ 1500 couch and now it’s crap!!! Then my fiancé tells me that he had to stop them crom loading my large mirrors that were not wrapped with anything! And I don’t even was to start with the damages to my bedroom suit that was more than $ 4000!
Also I paid for 3 hours! I did not realize that they meant they are going to rush my move and be out of here after two hours with an incomplete job! I still had boxes upstairs, I had to help them to get my furniture in the cube properly so that it would not only fit, but be less likely to be damaged! I was SO hot after they left, I could not even call the company and complain cause it would not have been pretty! So my fiancé called them for me! He talked to the manager! First, he states that he would send the same guys back to Unload and reload my cube. (Why would i want them to damage my stuff any more and have to coach them on how to load the cubes again). Second, He said that he would refund the money in full after we sent him the pictures of the visible damaged items that my fiancé could get to after everything was stacked to the top of the cube.
Summery, they were unprofessional, they had no respect for my belongings, they rushed and did not fill the whole 3 hours I paid for, and I am still waiting for the manager to call me back regarding his verbal respond that he will refund me in full. Now it seems that he was all talk. Oh and he said to my fiancé that if I needed to that I should go ahead and vent on google review. So here it is!
So don’t use Joe & Sons if you like your furniture!!!
Unfortunately, I have moved over 20 times and this was by far my worst experience!,