Chestnut Holdings

Horrible company! Apartments with over 3 decades old appliances, infested with rats and mice. Try calling the management offices and you will never get through. No one answers. They hide your check and take you to court to evict you. A horrible management for real! I am glad I don’t live in any of their apartments, but have seen a friend of mine after almost 40 years living in one apartment managed by this company, being taken to court with tricks and cheats to evict her, by hiding her checks. Her apartment needs repairs for years now and they do nothing: infested with rats and mice, over 30 year old appliances, warped and cracked wood floors, cracked ceiling… Horrible company, do not recommend to live in any of slumlord Jonathan Wiener buildings managed by this hideous company called Chestnut Holdings.

I hardly post anything about any business because im a very busy person, but this place is soooooo bad that as a fellow Bronx resident, i must warn other residents of the shady unprofessional manners of this horrible place. VANESSA is in charge of receiving applications and boy is she a dry, uninterested, anticustomer service person! She shames this business. She will try as much as possible so that you wont get your apartment, requests the most outrageous personal questions and documents such as the need to see an itemised bank statement so that they know what you buy on your daily personal life. She will not greeet you with a smile. Good morning and thanks is not part of her vocabulary and when u go to the office it looks like a Jail Visit. You are not allowed to meet them except behind bars. While i waited a lady tenant was crying to them literally because they failed to do ceiling repairs, yet theyre quick to charge $ 35 late fees… The woman saw me waiting with the application and said «if you care for your mental piece please run away from here now, and Thank God I did!

This place is the worst when you need to resolve an issue. They maintain the properties they own and keep everything in cleanliness, however when you have an issue, you can email, call or send letters by mail. No one will ever get back to you.

Horrible! Miriana did not answer my emails for lease rental question for almost a month! It is impossible to get in touch with her. They tried to raise my rent $ 300 in 1 year! She refused to negotiate the price less then $ 225 increase even though I was a good tenant. I tried negotiating with her to release me from the lease a month before the end of lease but she would not hear it. Very rude and inflexible. Did not even want to hear out what I had to say!
Also I had some issues with the apartment when I just moved in (like leaking bathtub and toilet) which were never fixed.

LOVE my apartment but I’ve tried to get a hold of this company 3x and NO answer, NO call back. The last time I tried to call, their voicemail was full. This is terrible service.

I am giving this company 1 star because that’s the lowest I can give them! Rented me an apartment with bedbugs!!! Thank god, I found out the first day and I moved in and never slept there, they were force to give me my money back because I threaten them with lawyers and it’s illegal to rent apartments with bedbugs and not warn tenants. The manganese company is employed with ass hoes! However, I lost all my furniture. On top of that when I was throwing everything away the super try to harass us until I threaten him with the cops! Do not do business with this company! I rented 3230 Steuben Avenue apartment A8. Hopefully, I can save someone from the horrible/​costly experience me and my boyfriend went through.

2010 – 2013
BED BUG INFESTED SLUMS — Let us live like that for months before sending an exterminator.
1. Never answered phones.
2. Rude
Worst living experience of my life!
And had to quote a fellow UnilocalER. All this happened during my time there as well.
«1) undercharge your rent-​stabilized tenants by $ 25/​mo or so for a while
2) send a notice that „backrent“ is due
3) immediately try to evict tenants within a few weeks of „discovering“ their error for non-​payment of rent they never charged for.
4) sends lawyer to harass tenants and marshals to evict people EVEN IF TENANTS OFFER TO PAY THE RENT IMMEDIATELY»
I do not know how they are still in business.

This is by far the worst building that one can ever reside in. Not only do they allow your neighbors to do what ever they want but, when you call and complain about the noise and the danger that surrounds the area they tell you that there is nothing that you can do about it. It is horrible and they allow anyone and everyone to move into the apartments even if they do not lease with the building. I have called the management company several times to complain (you have probably heard of them chestnut holdings) and they basically tell you that they don’t care about what is going on. It is horrible and I don’t recommend any one live in this building. They are a 2 part building and the other side would be 2345 which is just as bad and there is always the smell of drugs in the air. There has not been not one paint job and I have been here for 3 years (which is required by law) I can’t wait to get out of this hell hole I hope no one ever gets stuck in this situation I don’t think any one deserves this.

Worst experience in my life. I live in 2800 Creston Avenue. Bronx new york. And the experience with this company has been a nightmare. The superintendent is a joke, but he is back up by the building manager. If something happens to you apartment in the weekend he doesn’t fix it because he say he doesn’t work in the weekend. But during the work days he work until 3 pm. And those days he doesn’t answer the phone. The building manager is a piece of yellow trash. And the office is like a mafia. I don’t know how a company like chestnut still operating legally in the city.

Lived in their bronx apt 1130 Stadium Ave. for 2 years (2011 – 2013). Apartment became infested with roaches after hurricane sandy episode (or maybe infestation got worse). They did little about that except offer individual pest control. But that doesn’t really help when the entire apartment from the lobby to 6^th floor is infested.
Also, chronic issues with their water main breaking, muddy water in the taps — forced me to get my own tap filter. No real improvement or change after 2 years.
Also, they split management of this building with another company — so there are «2 superintendents» with neither one knowing who should take care of what. I had an issue where birds had literally burrowed through the wall of an air conditioning alcove, and it took them 6 months to figure out who should take care of it.
I was foolish earlier and didn’t look at reviews. I understand that only people with negative experiences write reviews… but still — I think my thoughts were echoed by many of my neighbors as well, who wanted to leave.
They need to get their act together.

Horrible company lived in one of their apartments. For the length of 6 months we had no heat or gas. When they were repairing all the terribly old pipes in the apt they left gaping holes in the kitchen wall which they covered in paper which allowed mice and roaches to invade our apartment. We left before our the end of our year lease. Horrendous

Another 1 star review for Chestnut Holdings. Run by a slumlord, Chestnut Holdings has cheap apartments, but they are roach infested, leaky slums. In addition to the terrible living conditions, they would not refund my deposit. I left the apartment clean, on-​time, and I always paid my rent on-​time. Now I have to waste my time and theirs by taking them to small claims court. Fun!
BOTTOM LINE: Listen to all the other reviews and do not do business with Chestnut Holdings.

AVOID APARTMENTS FROM THIS COMPANY AT ALL COSTS! They don’t answer their phones and they always have full voicemail. We have sent them mail via certified mail in regards to bed bugs we had. They have not responded. Previous to that they lost 2 straight months of our rent checks. DO NOT RENT FROM THEM.

I know that management companies are typically horrible, but Chestnut Holdings takes it to a whole other level. There’s a wave of new residents, and although they have the audacity to charge the prices they do, they don’t do $H!T.
They treat their supers like crap, their residents like personal piggy banks.
They sit on their asses in the Bronx and just wait for the checks to come in the first of every month.
They promise to resolve conflicts and issues, but their office employees mysteriously disappear and don’t respond to their voice messages. I’m not the only resident confronted with these problems.
Never been late on rent, so what’s the hold up?
Wanna start doing your jobs?
As a management company, don’t you want to get rid of bad residents and keep the good ones? Because you’re doing the complete opposite.
You hate me for exercising my rights as a paying resident and for being informed of my legal rights. HOW RIDICULOUS!
So tired of dealing with them. I’m done with school so I’m moving downtown when my lease is up. Avoid dealing with them at all costs. Good luck to incoming residents. Those who don’t heed my warning are asking for it.