AutoZone

Overall had what an AutoZone should carry. I came here late one night to try to pick up some tools I needed. Understanding this is an AutoZone and not a Home Depo, I was still able to find most of what I was looking for. The staff was good, and I was able to pick up what I needed and leave. The hours are fantastic.

A disaster of a store!!! Way understaffed and just horribly, poorly managed! Took 40 minutes line to the register to get a light bulb and no assistance from any staff members, come to think of it I don’t think they had any staff exept the two cashiers. A horrible experience overall. Take your business to Pep-​Boys!!!

Real bad customer service, 20 minutes just to pay for one simple item, all the employees moving slow motion. I will never come back to this place.

I called the Bronx Autozone and Spoke with someone named Matthew regarding my check Engine Light. He said I could come in and get a diagnostic done free of charge. This is an amazing feature which I greatly appreciate! When I went to the store later that evening (at around 10:00pm…they have great hours!!) Matthew was there and he was incredibly helpful and knowledgeable. He ran the diagnostic test and was able to give me loads of information regarding the findings. I sort of knew what was wrong with the car because I had done some extensive research before arriving at the store and he basically told me everything I had found out earlier on the web and from a mechanic friend of mine. He was very quick and I appreciate his expert advice. Thank you Matthew!
539 – 545 E. Fordham Rd
Bronx NY 10 458
(718) 364‑1219

Walking into the AutoZone on Fordham road at 7pm on a Saturday night is an experience. To say the least. There’s a dude there that has all the latest movies on DVD. He gives you a nicely laminated, printed list to help you with your purchasing. But you didn’t come to AutoZone for DVD’s, you came with your friend to replace a headlight. Both you and your friend are overwhelmed with the different types of headlights. You think to yourself, «why can’t there just be 2 types and lots of different brands?» But that, perhaps, would be too easy. Your friend tries the computer to locate the type of headlight but they ask stupid questions like, the make and model of her car, how is she supposed to know that? Gosh. So you stand in line with her so she can speak to a young guy who doesn’t know anything about cars, while your other friend is fantasizing about Reeses Peanut Butter Cups. The kid finally gets his boss to help your Friend, Boss Man is really knowledgable and helpful, DVD guy informs you that AutoZone is a full service establishment and let’s you know there is a first aid kit all the while Boss Man is replacing Friend’s headlight. The light has been replaced. You can finally leave. You can now go to your friends house for dinner.