4 Star Auto Glass

I was scheduled for a 12 – 5 repair window for my broken passenger glass on Saturday. The Tech called me on my way home from work at 11:45 and said they’ve been waiting 20min at my apartment and are leaving because I’m not there and I could reschedule for Monday. After I argued with him with no luck explaining my window of repair didn’t start for 15 minutes I called his manager. The manager admitted my appointment didn’t start till 12 but that they have been there waiting. I had to argue with him since they scheduled me for 12 – 5 and I expected the appointment to be as promised. Finally he said ok and that they would be there when I got there at 12.
I got home at 12 and the tech wasn’t there. I called him and he said he would be there shortly. When they pulled up, they got out of the van with the wrong glass and said, sorry, you’ll have to call the office and reschedule. Righttt
When I called the office, the guy laughs about it and says if I can’t find anyone else to fix it, I can call back and they would make it right. Thanks for the empty, disrespectfull offer but I’ll pass!

Prompt and reasonably priced. Had a big window fron the sliding door of a mini van replaced. Parts/​labor + tax was $ 240. Would’ve been cheaper if they had a used window available. No appointment needed, just walked in. Went next door to McDonald’s, had breakfast an a coffee and a little over an hour later it was ready. Definitely a good experience.

They were very professional, quick, and comforting. They even vacuumed the scattered glass.
Highly recommended!

When your car gets broken into while you are sleeping and it is pouring rain, you don’t exactly wake up in the best of moods. But, after speaking with the insurance company that referred me to an auto glass shop that promised the most competitive rates (actual meaning: over $ 300 for one window and an appointment two days away), I decided to go with the recommendation of the police officer — 4 Star Auto Glass. Even in a crappy situation like that, my mood was definitely brightened after dealing with these guys!
I called the shop and asked to get a quote — not only did they offer me «used» glass instead of new, but their prices were more than 50% less than the «competitive» shop’s! Is there really a difference between used and new glass? Don’t they do the same thing?
The guy on the phone told me to just bring the car in, no appointment needed, didn’t even have to give my name. We got the car there (after the garbage bags taped to the window blew off the car on the highway) and they helped us fasten another sheet of plastic to the window. They even remembered that I called! I left my name and number, and they promised to call when they were finished. After a Starbucks drink and an hour, I got the phone call that brought my little car and I back together… that was fast! Not only did they fix the window, but they also vacuumed out the inside and pulled out all of the stuff that was under my seat (I have been too lazy to do it myself)!
These guys were friendly, accommodating, fast, and did quality work. I would highly recommend 4 Star Auto Glass and will absolutely go back in the future. Thanks, guys!