2 Fellas & A Big Vehicle Moving Co

Disappointed with a capital D, that’s all I can say. It began when Josh, apparently the owner of the company, came to give an estimate. I took him all round the house, inside and out, and he gave me a figure. Before the ‘big move’, though, we rented a U-​Haul and actually moved most of our boxes– including all our books, my husband’s tools, and a lot of garden stuff– well over a thousand pounds’ worth (my husband thinks it was closer to 2000). Lo and behold– we got charged exactly the same nonetheless. When I protested, pointing out all that we’d moved ourselves, all I got was a verbal shrug and a lukewarm «Sorry».
The movers who packed our stuff were fine– polite and respectful. It still took quite a while to load up. At the other end, for some unknown reason, the company only supplied two guys to unload– one of whom was 16 years old. It ended up taking 8 hours… Some things were left on the front lawn, and some furniture didn’t get unwrapped. There was a little damage, but not too much. I have to say, everyone we dealt with was nice enough, and respectful, as I mentioned– but overall the vastly underestimated weight of our goods was dismaying, and the time the move took, exhaustingly long.
Sigh. In my experience, all movers are pretty mediocre. I wouldn’t recommend these guys. Still looking for a decent company.

The 2 guys that came to our job were smiling and hard working. They were patient with us as we fretted about fitting everything or fretted about protection of items but soon we knew we were in experienced hands. I’ve used movers all over the country and know what a crap shoot it can be to get a good one. I’d done the small packing but they handled larger furniture and flat screens. It takes a rare talent to load a U-​Haul 5×8 trailer and have a well distributed load. They fit everything like a puzzle and they did it in 2 hours. Your crew and your excellent communication about expectations and arrival actually made move out day a very good day! When they left we were all smiles because of the smooth process.
Daniel and Delroy, thanks for a good day. My mom is on her way!

Jim spoke with my mother in law on the phone for a long time to help her through a slight issue and his customer service was above and beyond.
The movers were tough and worked quickly. Very polite. Would def use again!
Thanks
Dan

I have to say that I was disappointed with this mover; however, the manager and the movers themselves made it work at the end. Here’s what you need to know to make it a better move. Have them come out to look at your stuff before they quote you a time and cost. The girl in the office was WAY off! She quoted 3 hours and it took 9−½ hours. That’s at $ 100 per hour for two men. She did not give us any guidelines on what could be moved, so I found out at the last minute that my front loader washer/​dryer could not be disconnected or connected by them. We had to hire another party to do that part. Near the end, they started saying they couldn’t move everything. However, the manager came out and figured out that they could. He also compensated me for the W/​D issue. So, they did redeem themselves. The movers themselves worked REALLY hard and did a good job. Just be prepared and ask questions. Don’t leave it to the office to tell you what you need to know.
Ask for Steve and Austin. They did my daughters move today and did a great job.

Had two fellas move us a couple weeks ago.
I am disappointed because we still have stuff to move that they didn’t move and not sure how we will since we don’t have a truck.
It was pretty pricy for them to not move everything!
They left lamps, frames, more importantly the bed frame and headboard and a dresser.
How are we suppose to fit a bed and dress in a 2 door car?!
They didn’t have tools to take bed frame apart. The dresser I guess they forgot it.
Lamps, frames and other items they wouldn’t move unless it came in original box.
Wish we would have went with a different moving company.

The guys were professional, polite, & fun. They did a great job and we were finished in our estimated time given. I would definitely use them again and recommend them! Thanks again John & Mal (I believe) :)