I have been to this Old Navy location before, years ago. Even though the store is one of the«remodeled», new locations, its still one of the WORST Old Navy stores. First, being the only Old Navy in the area, as well as an anchor mall store, there should be a separate entrance to the store. Plus, there seemed to be an extreme dirtiness throughout the store. The floor was extremely dirty, bumpy and super old(fix this Old Navy!), and there were clothes all over the floor and placed on random shelves, resulting in barely anything being organized or in the right spot. I was disgusted that no one was working on cleaning the store or helping at checkout. Are they understaffed? There were 7 people in line, with 2 registers open. The store is dirty and there are many other registers. Get more employees to clean and cashier. Geez. I most-likely won’t be returning. Too bad this is the only Old Navy in the area. The store in Dedham will be getting my business. 2 stars.
Beth R.
Tu valoración: 3 Boston, MA
I haven’t been in to this Old Navy recently, but I’ve shopped here many times in the past and have the same experience each time. The store is big and relatively easy to map out, even if you’ve never been. Prices are good, quality is ok, staff isn’t the best. It’s a good place to shop for add-ons to an outfit, less expensive jewelery pieces, and comfy lounge clothes or shoes. Actually, I like the baby & kids sections the best, good for gifting.
Kelie G.
Tu valoración: 5 Boston, MA
I love this Old Navy. The staff is very nice and helpful. The store is messy at times but that’s what happens in retail. The new store set up is kind of confusing but it makes the store look brighter and cleaner then before. I love Old Navy!
Jodi R.
Tu valoración: 4 Holbrook, MA
I thought the store was ok. It was clean and the shelves were tidy. It has a strange set up, but I found what I needed just fine. I ended up needing to exchange two items, and had no issues doing that. The transaction was just as smooth as the original purchase. The employees seemed nice, and knew what they were doing, which honestly, was refreshing.
Kim K.
Tu valoración: 3 Somerville, MA
Ok selection, store is clean, staff were a bit MIA though.
Kathy S.
Tu valoración: 2 Randolph, MA
What the hell happened to this store? Who re-designed it? I walked in and couldn’t find anything! Not only that. the place was absolutely empty! This«USE» to be one of my favorite Old Navy stores. I don’t think I’ll be going back to this Old Navy any time soon… I’ll go to Hingham.