Country Inn & Suites

I’m not super picky when it comes to hotels. I can never afford a 4 or 5 star hotel so 2 or 3 are my standards. Having said that, I expect a clean room and bathroom. I was very grossed out by the fact that the shower in my bathroom had not been cleaned. There was a black ring on the tub and soapy scum on the soap dish. I had no other choice but to shower after a long, sweaty day of sight seeing.
Also, the microwave in our suite was not working, the wifi was no good, and they did not have shampoo in the bathroom (minor offense but it all adds up).
I know the hotel is undergoing renovations so I’m ok with the outdated AC and the patchy paint in the hallway. But I just can’t accept a dirty shower.

This place is little outdated. But over all I did not see any bugs it is only day one of my five days here. It is a continetal breakfast so it’s the same everywhere. The staff greeted me at the door. The beds are much more comfortable than the holiday Inn express down the street. I didn’t see no mold. I mean this place never claimed to be a five star hotel. My company sent me here on bussiness and when they send me back (and they will) I will ask for this place again. I did not smell anything here but clean. So if your looking for a place to stay this is a good place to rest your head after a long day. I would have gave it five stars but there wifi sucks. Keeps cutting out. Not a deal breaker for me

Bugs… we had bugs in the bathroom two day in a row and the manager my wife that «we have a thing about bugs» yes we do

Very unkept and dirty had incident with bugs in the room front desk manager Lauren said she understood I’d i have a thing with bugs but it’s not a bedbug. Really not very comforting I think anyone in a hotel has problems with bugs in their room.
I wouldn’t recommend a stay here. Besides bugs the pool was freezing enter the hot tub at your own risk no stairs and the breakfast was horrible.
*******stay clear of this one bug hotel********

Nothing special. Got a pretty good deal on Priceline and stayed for a few nights on my recent trip to Boston. I thought it was closer to Boston, but it’s a bit of a drive unfortunately. However, the room was clean and the bed was comfortable. We were on the third floor and the hallway smelled like a mixture of cigarette smoke and air freshener — but the room smelled fine. I would probably stay here again on my next trip if the rates are good.

Well I have stayed at this chain twice now when traveling for the job. Guess what? It will be last time I stay at a Country Inn & Suites. This is a smokers hotel. All the rooms smell of smoke. I requested a non smoking room! I Moved twice. Cigarettes buts are in the hallway and in the elevator… Country Inn & Suites doesn’t have a good breakfast. If you don’t get down there when the food is first served then you have to wait awhile before they bring out more food! Cleaning staff doesn’t clean your room… they make the bed and empty trash if full. Has to be over flowing with trash. They take the dirty towels but they don’t replace the towels. Bed was comfortable though… Or maybe I was just really tired! They really need to update the hotel and get some air fresheners in the room for smoke/​musty smell.

I went with low expectations, and so I can’t complain. I thought that our room was comfortable and reasonable, and the free breakfast was more than satisfactory. I did not sample the pool and jacuzzi, but they appeared well maintained. The manager on duty when I checked in had some difficulties with English, especially over the phone, but he was polite. Some other people were arguing over a bill, though. I could not ascertain whether the motel had really messed up or whether they were attempting to pull a scam. The motel is right near the Westgate Shopping Center, and Route 24, and so it is a convenient site while set back from the main thoroughfares. It seems to attract quite a few business travelers. The price is competitive.

I’m a member of Club Carlson, which is the company that operates hotels such as Radisson and Country Inn & Suites, among other companies. Every time you stay at one of their hotels, you can gain points, which you can then use for free hotel rooms, among other things. It was the end of my vacation, and we decided to stay an extra day so I booked this hotel online and used my points to get a free hotel room (no tax, no charges — completely FREE! I love it. Usually). We were in Rhode Island for a Rocky Horror Picture Show convention!
Ok, so down to business. We checked in on August 25^th of 2013 and were just staying one day. I was charged $ 100 for ‘incidentals’ as they put it. Now, it wasn’t a surprise charge — they did tell us about it – but damn, what else was I going to do, leave and try to find another hotel and lose my points and another $ 100 for real real? No. So I reluctantly said ‘OK’ and they assured me that I’d get my $ 100 after checkout in about 4 days (which I did — today). I’ve never had a Club Carlson affiliated hotel do a charge like this, though it’s not unheard of. I was surprised they’d still do it to me, as I’m at the highest level of the Club Carlson membership (I stay so often every year at their affiliated hotels, I’m at the ‘elite concierge’ level. Just, basically, they should have me in their system that I’m not a bitch and mess up hotel rooms, you know what I mean?).
Anyhoo, the biggest thing was there was what looked like mold growing in their air conditioning/​heating unit. We didn’t discover it until the next morning, when my husband’s throat was bothering him. He’s allergic to mold. So we basically got out of there as soon as we could; our plane was leaving that afternoon anyways. In our haste to get ready to leave, we also discovered that the sink was so plugged up in the bathroom that it barely drained water.
Thankfully, I’ll never have another reason to stay out there at that particular Country Inn & Suites. The hotel itself looks kinda shabby, which is odd because it looks like it’s newer construction. Maybe they get booked by people that have lots of hotel parties since it is right outside of Boston? I don’t know. But, never again!

Made a reservation in February and the complete messed it up. My mother checked in before me and gave my name. They gave her another persons reservation with the same initials. So we got a 1Q suite with a couch for 4people and the other person got my 2Q suite. I had to pay for another room until the manager was contacted. They did give me one night free but the the cost always still more than my original quoted price. I had to complain again and the she gave a lousy $ 20 off for all the trouble the caused. I will never stay there again.
Others I talked to in the hotel had similar problems. One woman was not permitted to extend her stay because she complained to corporate.

Went here ⁵⁄₂₀₁₀ but never sent the review… anywaysssss This hotel is cheap (many wise) and ok looking (appearance). You know the saying don’t judge a book by it’s cover… This place seemed fairly new BUT there are no non smoking rooms (despite them saying so). Moldy and odd smelly rooms. Apparently we were in the non-​smoking room but it clearly wreaked of tobacco. Having a toddler in our group we went to another non smoking room but there was no change. Plus the service was horrible. This hotel gets 1 star because of the indoor swimming pool is about as good as it gets.
We eventually left and stayed at another hotel. Not worth risking an asthma attack.

This place is a mess. I checked out after one night’s stay. No amount of «inexpensive» is worth the mold and mildew. The breakfast wasn’t appealing. Everything about this place needs a makeover — except the staff that was friendly — hence the 2 stars.

Really want to like this place as it’s close to my office in Easton.
As someone that travels every week, the little details don’t bother me. That being said, it seems like the place really needs an update. The musty smell has been present in every room (yes, the AC trick posted by others does work) and the place just seems a little more tired than other options in the area. Housekeeping does not seem to give the rooms a thorough cleaning (soap wrappers under the sink, molds spots in the bathroom, comforter looks dirty, etc.
Free breakfast is just OK
They just seem a step below the HI express/​Hampton Inn for close to the same price.

This is your a-​typical hotel room experience with none of the ick factors I’ve had to deal with in the past at other hotels. I found this hotel was within my budget unlike the vast majority of the hotel chains and B&B’s in Boston itself I looked at online in the $ 400-​$ 600 range. Country Inn and Suites, as is Radisson, is a part of the Carlson owned hotel chain. It’s located about 25 miles south of Boston and Logan Airport in Brockton.
They offer coffee all day, free breakfast and have an indoor pool & spa, gym and business center. Ample parking. Free WIFI. It’s quiet here. They serve cookies at the front desk.
There are ice, soda and vending machines on the first floor, laundry on the second floor and another soda machine on the third floor.
The room I had was on the third floor and nice and clean. I don’t smoke so the stale smoke smell is kind of bothersome, but not a big deal. I stayed here over the three day weekend before Columbus Day.

Very meh. Yes, they have that free breakfast going on, but the place itself needs a facelift. We got a smoking room, only because we needed two queen beds. It was musty and kind of damp, to the point where I had to crank up the AC to dry out the air in the room. The bathroom looked really shabby, and I didn’t even desire to take a shower in there.
The hotel was good for what it was, but I would not stay here again if I were in the area. Just too dull and eh for the cost.

I wish I could give them 0 stars!!!
So in December, sweetie, FMIL and I went scoping out the hotels in the Brockton, MA area. We’d decided to check out three hotels the area.
The first hotel was easy — signed — no problems, the second hotel smelled like mold, so we went on to the third hotel — a Country Inn.
We liked the Country Inn and so called the next day to make a room block — for our wedding— of 140 guests– 90% of whom are coming from out of town.
I called and left message after message to no response. I finally called the front desk and asked what else I could do and they gave me the manager’s cel number– he picked up the phone and said, «Yeah, what do you want?» Which took me aback… and then we had this conversations about blocking rooms and he said that he’d have to call me back. Which he didn’t. Then I sicked sweetie on him and she finally got him on the phone and he said that he couldn’t do anything «this far in advance» (9 months) and to call back in March.
So March rolled around, we called back… and again… and again… and finally I had sweetie call and she got hold of him and he offered us $ 5 off the room rate (another hotel had offered us $ 20 off of theirs) and told us we had to know today how many rooms we were going to need… they couldn’t give us a flexible block like other places had offered.
So she called and told me this… and I decided to call corporate because they didn’t seem to be handling us well and I wanted someone else to know about it.
So I called corporate, told them what was going on, told them I suspected that we were being treated in such a way because we are gay. They lodged the complaint and then gave the manager 48 hours to respond to us. About 5 days later we heard back from corporate that the manager had said that — the hotel industry wasn’t really hurting due to the economy and they didn’t need to give us a discount and we are really just small fish. and mid-​September is peak foliage time so there will be a lot of leaf peepers… which peak foliage is in October, we have 140 guests, and I’m sure that there will be a lot of leaf peepers this fall… or not.
So then corporate said he had a week to get back to us and then they would follow up. This was almost a month ago. So sweetie called them today and they said that the Country Inn Brockton had «declined our business» — and she said that she really felt discriminated against and they said «that is between you and your lawyer.»
I am totally, totally totally shocked.