So bummed! They have been delivering to us for years and we went to order last night and found out they don’t anymore. The guys we talked to on the phone was very rude and told us, «if you’re so close just drive here.» I mean we could(and I realize this is a first world problem) but there is no need to be so rude when we were simply asking what happened and why we couldn’t order delivery online anymore. Honestly, Pizza Hut isn’t my favorite so since I have to drive to get it now I will be getting something better. Will miss the convenience on of having pizza delivered. Womp womp!
Jeremy L.
Tu valoración: 1 Fairfax, VA
Visiting a friend in Bristow and we decided to order pizza. Took over an hour for delivery and pizza was burned beyond recognition. Never ordering pizza hut. Ill stick with domino’s.
Keith C.
Tu valoración: 1 Bristow, VA
Should have looked at the reviews. Delivery is in no way exaggerated terms, simply horrible. Delivery driver mistakes an 8 for a 7 and sends to wrong address. Ridiculous… Can’t deliver, just deliver my refund receipt, thanks.
Tim P.
Tu valoración: 1 Washington, DC
Never again. I ordered a pizza online using their fancy menu — just like a wanted it. Then I drove to the store to find an empty lobby with no one behind the counter. I waited for 5 minutes and a bored-looking guy shuffles out to take my money. No greeting, thanks, or anything. When I got home, it was the WRONGPIZZA. I called and the bored-sounding guy on the phone(probably the same as the bored-looking guy) says: I can give you a future credit on another pizza or you can drive down here to get another. Neither, I wanted my money back. He never apologized for the mistake or my inconvenience. I will not patronize this place again.
Steve g.
Tu valoración: 1 Bristow, VA
Tried to order for delivery a few months ago. They quoted me 45 minutes when I placed the order online. 1 hour and 5 minutes later I tried calling twice but got no answer each time. Decided to give up and ordered carry out from another place. As I was leaving to get my food, 1 hour and 10 minutes after ordering, they showed up. Told them to take it back. I don’t understand the delivery issues here, if you are a pizza delivery place, make sure you have enough staff to deliver pizzas in a reasonable time. Never have I ordered from the other places and had to wait long.
Elle M.
Tu valoración: 1 Woodbridge, VA
Every time I order from here I am extremely disappointed! Pizzas are extremely dry — I decided to request extra cheese and extra sauce to compensate and they must have taken that completely opposite because our pizza was like cardboard. I took a bite of one piece and immediately called to express my dissatisfaction. The manager gets on the phone and says no problem we’ll send you out another pizza … An hour and a half later… No pizza! And now they’re closed! Terrible display of customer service, terrible food…
Jen B.
Tu valoración: 2 Gainesville, VA
Delivery is always horrible. After placing your online order, the site will give you an estimated time but delivery is at least 20 mn longer than expected. Service is certainly not friendly. Order elsewhere.
Renee H.
Tu valoración: 4 Bristow, VA
I will say that I had some bad experiences here in the past, BUT they have improved big time! So far we have ordered delivery here at least every other weekend & the pizza, pasta, breadsticks, whatever we order that day comes fresh & delicious. We usually have one of those half & half pizzas w/half with cheese & the other with no cheese, then top it off with all kinds of different toppings on each side. They have all been correct so far which made me impressed. Usually the delivery time is anywhere from 40 mins to 1 hour so order ahead as soon as you can. Their website is very easy to navigate. We only order online now & I love how it can save your favorites. If you had a bad or so-so experience here in the past, try em again. I did & I’m glad I did.
Warren C.
Tu valoración: 1 Bristow, VA
It’s no joke to say this is the worst pizza I’ve ever had delivered, no matter where I’ve lived. The ordering and the delivery were OK, but the pizza… I can say without exaggeration that it was worse than just about any frozen pizza I’ve ever had. Instead of me going into detail, imagine the lousiest frozen pizza you’ve ever had, and you’ll just about be there.
Mary B.
Tu valoración: 1 Bristow, VA
I grew up on Pizza Hut. It has always been my favorite. However, I have tried this one a few times and each time i was disappointed. We tried it again this week and the pizza was over cooked(again). Worst pizza I had in a while. My advice would be to tell them you don’t want your food over cooked when you order or just order Vocelli’s.
Vanessa P.
Tu valoración: 1 Manassas, VA
How’s it gonna take an hour to deliver a pizza to a location 2 minutes away? Save this place for pick up, not delivery.
Andy M.
Tu valoración: 2 Fairfax, VA
Never seem to have a pleasant experience with this pizza hut. Either food isnt made well or service is poor.
Jade T.
Tu valoración: 3 Bristow, VA
I usually get pretty good pizza here. Service isn’t the friendliest but I just pay for the pizza and go so it’s not a big deal. I have learned that I always check my order before I leave from past experence with other PH’s but hubby picked up the pizza today and didn’t check. I ordered a handtossed half cheese/half supreme and easy on the sauce. I opened the box when he got home and there were huge dough bubbles on the cheese side and there was absolutely NO sauce on the pizza. Overall it’s an okay Pizza Hut just check your order before you leave.
Neal E.
Tu valoración: 4 Haymarket, VA
After all these years — I still love the Pizza Hut stuffed crust pizza. The buttery aspect of the crust and cheese are very appealing to me. Ordered a large Supreme stuffed crust pizza, plus an order of Hot Buffalo wings — a 14 piece to go. This PH is to far from where I live to be eligible for delivery — so I called ahead on the way over to get it to go. This PH location has no dining in space — so be aware of this. Delivery or pick up only. After paying for my pizza and wings, I sat down to wait. The wait was not long. However, as I was walking out to the car with my order, I thought that the box that the wings were in was kind of small for 14 wings. So I opened the box and checked once I got to the car — sure enough I had an 8 wing order. I went back in and checked — the guy had grabbed the wrong box. Don’t know if this is a regular problem here — might be worth always checking your order before heading out. Got the pizza and wings home — had to warm them up a bit — but both were delicious! The wings had a nice crispness to the skin — which I like. I am not a fan of soft, soggy wing skin. Pizza crust and cheese in the crust had that nice buttery flavor. Delish!