McDonald’s

1.5.
The owners Do care, they’re just over extended, owning the truly horrible location South off Hwy 85 and 104^th Ave (Commerce City) as well.
I once had my child injured inside their Play Area but the managers on duty were under trained on how to handle it.
A dozen phone calls later, the owners did respond, with some sympathy. A mixed bag of patrons and locals. Mostly bilingual staff, and unfortunately, mostly those who spent time at the local high schools.
Education in Brighton sucks.
The parking lot is big enough, sharing spaces with other stores, some long gone.
The acoustics in the Play Area are terrible. If sharp noises upset you, Do Not Enter. Parenting skills are centerstage in this location. Rednecks will feel right at home.
WIFI: The sticker on the door is misleading. If you happen to get a WIFI signal, consider it a miracle.

It’s McDonalds. What more is there to say really. Breakfast is good. Coffee is OK. Service can be hit or miss.

Since we flew in on Thanksgiving day and were starving when we got off the plane, there weren’t many food options that were open. McDonald’s to the rescue! Perfectly seasoned triple cheese burgers and large diet cokes hit the spot and no strange looks when we tossed the buns.
Friendly service and a clean location.

The kid area is always discussing and the inside playground needs a serious wipe down !!!

Don’t look behind the counter.

We visited this McDonald’s today only to be extremely disappointed. We ordered something as simple as a plain hamburger with NOTHING on it and received one with ketchup, mustard, and pickles. I USUALLY check the food before we drive away expecting things to be wrong but because I was in a rush making a lunch run for the office (our office is off of 104^th and Havana, so there WAS a closer location I could have visited) I did not check. Because of this simple sounding mistake, someone (our office manager) went without lunch today. May seem like a SMALL mistake to be complaining about but when someone goes without food that they waited for I find that to be unacceptable. There are many McDonalds we can visit other than this one so I suppose in the future we will visit a different location.

This is not about the food, because c’mon, McDonald’s. It’s about the service. It’s awful. Took forever and a day to get through the drive through at 3pm for a couple sodas. Every time I drive past, both drive thru lanes are always packed and long. There are plenty other McDonald’s to choose from if I really need to go there, which isn’t often.

This is the absolute WORSE McDonald’s I have ever been to! Going through drive thru they can never get any order right! And yet I continue to give them more chances to improve. I WILL NEVER visit this McDonald’s again. The management sucks, the employees are lazy and rude. I went in and got a QP with cheese asked for only ketchup and dehydrated onions, what a damn joke I got ketchup and red onions when the manger personally fixed it I got ketchup mustard and red onions again lol he apologized and then blamed another employee after he said he personally fixed it. Then I gave them another chance, went back got 2 chocolate chip frappé, 2 fudge sundaes 2 mcflurries and 2 iced teas the chocolate chip frappé’s were half full with the remaining being whip cream, and my iced tea with no ice? when I asked for the manger, Natalia came. she said that is how they do things I asked for my money back and she literally ripped the receipt out of my hand and then sent Omar to get my card. I now have to wait 7 – 10 for my order to be refunded. BEWARE this McDonald’s suck and the managers are rude. Even though I have complained to the store owner Steve Biscoli nothing gets done he still ahs the WORSE staff possible. for heavens sake it is McDonald’s not rocket science these employees are the most incompetent I have ever seen! I only used 1 star because it made me if I had it my way they would get ZERO stars

Yes, the food leaves a lot to be desired. My guilty pleasure though, on those days where I am depressed and want to eat yuckies, is a Big Mac and salty fries. I do stop here every morning before work for a large Diet Coke. Cheap and caffeinated.

The only reason this got two stars is it had a play place and my six year old can’t complain. New, dirty, employees do not want to work there.

Sure why not, write a review about McDonald’s?! Honestly I don’t have much for this chain in general but from time to time I’ll swing in for a RedBox or an ice cream.
This location is pretty poorly managed and the service really lacks but face it they’re not going anywhere. They do have a large play place for the kids and the restaurant is newly remodeled.
But face it, unless you enjoy beef that’s been washed in ammonia or chicken that’s been mechanically separated. (Google it, I dare you) then this place probably isn’t for you.