Dunkin’ Donuts

Picked up a dozen donuts with my dad. The donuts are OK. I don’t eat donuts as often as I used to when I was a chubster. My favorite is the French crueler. The donuts are not as big as they used to be. The jelly donuts are barely filled with jelly anymore. Boo. The jelly is the best part.

Finally, they’re hiring employees with manners! This new employee, I think her name is Aron, was so pleasant that I forgot where I was. I work for the T and She always tells me to be careful with my hot coffee and introduces items that aren’t on the menu! She actually seems happy to be there, always smiling! Quite the conversationalist and very positive with the customers. Cute as a button… I asked her if she wanted to meet my son. Lol, But she may be too young. Anyway, they need to keep hiring winners like her!

America really does run on Dunkin. I get the same sandwich, every time, which is the sausage, egg, & cheese on a bagel. As a side, I’ll get hashbrowns, and for dessert, I stick with the strawberry frosted donut sans sprinkles. There’s never really a line, though I’m not usually here during the morning rush.

The times of the day I’ve stopped in, often the bins are half empty. And although the DD website says this location is full menu, it’s not. I came to buy dozen cookies for Christmas, and all the counter person said was ‘no’ and gave me a vacant look.

Since the renovations at this Dunkin Donuts the service has slowed to a crawl. I have actually walked out twice as four or five people talk behind the counter ignoring the customers. Then when they do take your order they get it wrong 4 out of 5 times. It is just coffee.
I will never go back to this location again.

This is a terrible Dunkin Donuts. Cashier was not trained for interacting with a customer’s DD mobile app. She couldn’t understand the concept of why she had zapped my phone until a co-​worker explained to her the details. Other staff were also unfriendly when calling out customers to pick up their orders. She basically hated the world for her being there in her customer service role. THIS is the place to go to if you want to experience miserable people.

Worst Dunkin Ever!!! I know that maybe once is an off-​day, twice is pretty bad, but once someone messes up the same order about three times in a week span that’s where I draw the line. I could even understand if it was a complicated order, but it was a French Vanilla extra cream extra sugar. I work in the service industry as well and this was just deplorable. Not going again ever!

This is the worst Dunkin location ever. I bought a meal and the server refused me a glass of water. How cheap!!!

This is the first dd I’ve seen that serves gluten free donuts and blueberry muffins! That’s worth a few stars :)

The people that work here are disgusting. Was here today and watched one of the sandwich makers continuously throw garbage onto the floor where he was working… I found this rather disturbing and makes me wonder about the cleanliness of the whole place.

They have french crullers
:-)
On weekend mornings, the place is packed with BC students and all these other local residents that I never knew existed.

Does the world need another review of this Dunkin Donuts? No not really. But here I go anyway.
If you commute from Cleveland Circle or Reservoir this is an awesome location. Pretty standard fare for DD. But the staff is super friendly and sure to make your day.
and they have free wifi!
Just say hi to Smiley. Yep, you read that right. How could you go wrong!

Love Dunkin.
Sadly, this location was a bit dirty & short on donuts. But, staff is friendly!
Bummed that they didn’t have boston cream =(

This location is so up and down. One day you get great service and the next day it’s terrible. My most recent visit was a terrible experience. They were training someone on their first day during morning coffee rush on a Saturday. Way to throw your new employee into the fire. She was screwing up orders left a right. Very bad planning. There were so many people waiting in line while there were numerous associates behind the counter and only 1 of them was on a register ringing up customers. I witnessed a customer yell at the manager about not being helped and another customer grabbed my food and walked off. The customers were rude and the service was bad. The egg sandwich I got was horrible too. Yuck. I will always love DD, but I’m sick of not knowing what to expect from this location.

Standard D+D’s. Friendly staff, good location. If I took the train more I’d go here. Just pretty standard place. It will be interesting to see what happens when Starbucks moves in across the street.

If you want to get a flying drinks and practice in catching i would definitely go to this location. Honestly i don’t know if it’s my bad luck or something else but all the time when i stop by to buy some drink they would spill my drink on register, or it would fall down, never get drink from first time. Maybe it’s sound funny but i’m tired of it.
Location of this place is really comfortable for mostly people but i’m afraid to go there after being several times embarrassed.
And i know our economic is not in the best position right now but still they could use two napkins when putting couple donuts in one bag so they would not stick to each other. It’s one of my request to managers of this place!

I used to go to this Dunkin Donuts every morning… same thing, iced coffee and an egg white veggie flatbread sandwich. The success of my morning’s commute to work really depended on who was taking my order that day. I have since moved on to a different Dunkin Donuts on my drive to work…

I must say this location is pretty good they are fast and they make one of the best latte
The only reason I’m giving them 4 stars is there is always a long line

My relationship with this Dunkin Donuts goes back about eleven years ago when I started my freshman year at BC. After learning that the campus shuttle bus went to this magical place called Cleveland Circle that everyone talked about, I soon found myself at this Dunkin Donuts to nurse my coffee addiction in its infant stages. In college, the Cleveland Circle Dunkin Donuts became a favorite place for my friends and me to go waste time in the middle of the day. Friendships were cemented, the colorful Cleveland Circle crowd was observed, gossip was exchanged, turns were taken to vent about the stupid class/​guy/​problem of the moment, and silliness abounded.
So yes, obviously I am a bit sentimental about this Dunkin Donuts, but here’s the thing — for the last eleven years, it has been hands down the best and most consistent Dunkin Donuts that I have ever been. The coffee never tastes burned or weird, the staff listens when you tell them how you want your coffee, an out the door line moves quickly, it’s usually pretty clean in spite of the heavy traffic, and you can almost always snag a table. Even though I am pretty sure there is a no loitering sign, my friends and I were never asked to leave, even though we nursed coffees for a two hour clip. I drive by other Dunkin Donuts stores to come to this one, since it is and probably always will be my favorite.

The Dunkin Donuts in Cleveland Circle is better than most. They have the same coffee, donuts, bagels and everything else as all the rest of them, but the location is great (right across the street from the C-​line), the staff is really friendly and VERY efficient, and the tables face out the big front windows onto Cleveland Circle, facilitating dynamite people watching if you have a few minutes to kill. Thanks for keeping decaffeinated Bradfords from walking the street Dunkin Donuts! You make the world a safer place.