Alpha Door Systems, Inc.

The torsion spring broke on my main garage door this past weekend. I’ve replaced torsion springs before, but didn’t have the time to order and wait for new springs. I called a few shops to compare costs and check availability. I spoke with Scot on Sunday and was told they could probably get me in on Monday. Their prices were comparable to other shops I called, but they could get me in the fastest. Monday morning I received a call from a technician named Paul stating that he could fix my door that morning. Paul was polite and courteous and explained what he needed to do to replace the springs. He replaced both springs and serviced the door and rails (lubed them, replaced a nut, etc.). I have a 2^nd, smaller garage door (no opener) that didn’t have enough spring tension to keep the door open. I haven’t had time to fix it myself, so Paul added tension for free. He did this all in about 45 minutes. That was above and beyond normal customer service in my opinion. I highly recommend Alpha Door Systems. Caveat — I’m not a friend, family member or employee of this business. Until I found them in the Brighton Buzz, I had no idea they existed prior to this past weekend. Great company with excellent service!