Palmieri Movers

Used them recently for a local move. Could not be happier. Highly recommend. Great staff and crew

I used Palmieri on the recommendation of a friend but that was a mistake. I had a two part move out on one day moved in 2 weeks later. This is an expensive way to have to move and the price was within range from other estimates I got. They called the morning of my move out saying they would be late by 2 hours and when they finally arrived one crew began to load boxes until the other «real» crew arrived 2 hours after that. Although they were careful with large furniture pieces, boxes marked fragile were given no different care than boxes of books that were placed on top.
They took everything that wasn’t nailed down including a trash basket full of trash. They work fast so it is hard to really know what is going on. The team was nice and at the time I believed they were doing a good job.
The move in was fast and furious. As they carry two large boxes at once, asking where does this go, is difficult as only the marking on the top box was visible. Hence many boxes marked basement wound up in a bedroom and kitchen boxes in the basement. Several of my fragile pieces were broken.

I have used Palmieri 3 times. The first two times were great, the third terrible. I would not use them again. Bad rate, bad service, broke my stuff.
I did not shop around because the first 2 times were good, so when they quoted me a very high rate I called and asked why. They said that if i sent them proof of my previous rate they’d see what they could do. I sent them the receipt from my last move ($ 140/​hr for 4 men) and they said they’d talk to the owner, but never got back to me. Last year they had moved me into the storage unit from my house, doing all the loading and unloading and driving for $ 560. This time, they charged me $ 700 just to load a pod, which was half the work. It was more per hour, and only one of the 3 guys they sent seemed to be actually working, so it took a long time. The other 2 were «loading» downstairs but when we got downstairs it wasn’t loaded. Also, at the end, the guy rounded up to the nearest hour when he charged me (after a lot of fighting he took off 15 minutes).
Last year they had also loaded a pod for me, and had sent a very good guy who did it right, loading things in the right order so nothing broke and the whole space was used. I requested the same guy. No response of course. The guy who ended up loading the pod did a terrible job. The fragile boxes were all at the bottom, there was lots of room left at the top, and my double bass was thrown on top unsecured, and it broke. I haven’t opened all the fragile stuff yet but the boxes are crushed. Also the plastic crates shouldn’t be at the bottom (the last guy told me). They were, and they were also crushed and broken.
I won’t even try to get my 60 cents a pound from them because I know what the result will be.
So, lots of money, bad customer service, terrible job. I am trying to attach the photo of what’s left of my bass…
I’ll never use them again.
file:///u/julie/Desktop/photo (3).JPG

This is not an honest company who stand on their promises. Please deal carefully with them
On contacting the company, they provided me an estimate for moving my furniture and other stuff. I hired them and they moved my stuff. While scheduling, they promised me to give a 5% discount when I pay cash for their services. The same offer is still advertised through Angie’s list as well. However, when the work was completed, I was not given the 5% discount even though I paid cash. So, after the movers left, I called the company and I was told I would receive a call from Jessie. I waited for a week and still received no call. I called them again and then they put me through to Jessie. She said she will look into the accounts and then will call me and send out a check. Since I didn’t receive any call for 3 weeks, I called her again to see if there were any updates and she told me that they will mail out a check that day. I did not receive any check and I sent an email on Sept 2 to see if they really mailed it. I received a response that she will check with their accounting department and get back. I didn’t receive a response for 2 weeks and so I emailed them again if there were any updates. I have not received any response yet. This is October 8^th today. I moved on June 15^th. I have been trying to get them send me a check since then and now its clear what their intentions are in this matter.
Just wanted to alert the members on the way they work/​deal with issues. During a move, there are bound to be an issue or two if you are a bit unlucky (like damaged furniture). If that’s the case with you, its a nightmare to deal with them and you will never get any help from them. So please consider this area of their service as well before you hire them.
I posted the same review on Angie’s list and their response was a blatant lie that they sent a check and it was cashed. I have emails from their company folks that it was not sent. They have further degraded by posting a lie instead of fixing the problem. Just be careful when dealing with them

This complaint is two-​fold, customer service was unbelievably terrible and company disorganized as well as late services and delivery which caused us two days of missed work to handle moving that should have taken 5– 6 hours. From the get go the office was disorganized with regards to getting me the necessary paperwork and following up with me AT ALL. I kept having to call, follow up, request paperwork, request information. As of the day before our move I still had not heard back about what time to expect the movers so I called the office and was told 9 – 9:30am the next morning. By 10:30am no one was there and no phone call to inform of tardiness. We called office, identified ourselves and was told the movers had left awhile ago and are probably stuck in traffic. By 11:15 still no one was there and no phone call. We called back, I was told that then that we weren’t scheduled until a 12:30−1pm move and that I was wrong about the time. If I was wrong, why were we told just 45 mins earlier they had left and must be stuck in traffic? They totally messed up on our time and told us the same time as the other move. By 1:45pm still no movers and no phone call. I called back, told I’ll be called right back. Mover himself called to tell me their morning move was running over and he would be there closer to 2:45pm.This info of lateness should have been given by 1pm. Finally at almost 3 they showed up. By the time we got to unload it had started storming and the men could not finish. They wanted to take our furniture and charge almost $ 200 overnight storage fee and then more money for having to come back out next day. We complained so they waived that fee. So, I had to pull teeth to get info from office as to specifics, then got the wrong info and we took off work to be home which did not need to happen, and bc they were late our time ran into the storm that night and had to be finished next day, more time off work and they wanted to charge us for their mistake and late services. And we were told WE were wrong. I have all my emails, questions, calls documented. They also handled the furniture poorly, I was watching out the window as they were unloading the truck with a hand truck and furniture was falling off. My desk was damaged in this way

Moved from Morristown NJ to Hillsborough NJ. They showed up on time and were extremely professional. They moved our items very quickly working around my 2 yr old son who kept getting in their way with no complaints. They moved quickly and did not damage one part of our furniture. We were not fully ready for the move, we were still packing when they showed up. They were patient as we continued to pack. They moved us up to 4^th floor apt in Hillsborough. The whole move took under 4 hours and my life was stress free from the move. Furniture was packed safely and everything had protection on it. It would recommend to a friend.

We just used Palmieri for a local move in central New Jersey. This company was recommended by a friend. Mike and his crew showed up on time, were very professional and handled our furniture with great care. They require cash, bank check or money order as payment for the remaining balance after the job is done. This is okay as I understand they are a family based company that probably got screwed when people wrote personal checks that might have bounced or something. The final bill even came in under the estimated price, which was abosolutely great! I highly recommend Palmieri.
Moving is a stressful time for everyone and is never an easy process. After doing my research, I concluded that even the elite moving companies have complaints and poor reviews listed about them. An item or two may get damaged. It’s called moving. It happens. Expect it and accept it.

We received quotes from at least 5 moving companies in the local area. Palmieri was on the lower end. We weren’t sure if we were actually moving until the very last minute and Palmieri worked with us on holding a date and soothing our nerves.
The crew showed up on time the day of the move and they were very professional. I believe the foremans name was Mike and he had a great rapport with his crew. They all had mutual respect for eachother and seemed to motivate eachother to push thru the heat and exhaustion.
I see their trucks on the roads in the area regularly and several people I know have used them in the past. I would definitely use/​recommend their services and specifically request Mike and his crew again.
The only reason I didn’t give them a 5 is because the knob on the dresser was damaged and the water lines on the back of the fridge were damaged as well. Both of these items are HUGE and extremely difficult to maneuver so I understand why this happened. We were able to fix both pieces at a very minimal cost to us so no major harm done — just would have been nice to have no damage at all! Also, we didn’t call them to notify them of the damage so it’s possible they may have even compensated us, who knows! We didn’t think it was necessary to notify them b/​c it’s all a part of the moving experience — it’s a risk you run when you move large heavy items.
I’d also like to mention that the actual cost of the job matched exactly with our estimate. Good Job Palmieri — thanks for a job well done!

Well I chose Palmieri because of previous reviews and they great rate I was quoted by the owner. Then after showing up 2.5 hrs late, they tell me the job is a bigger job that I was quoted for. So turns out all they took was my furniture and charged me twice as much as my quote was for, so it took them 8 hrs to move a 2 bdroom townhouse (FURNITURE ONLY). Vic (an owner) told me the hourly rate was only $ 80 an hour, which is a good part of the reason I chose them, figuring if it goes over the quoted hours it would only be $ 80 an hour, turns out when I reviewed the bill they charged me $ 140 an hour. They are supposed to be calling me back, but the last I heard from them was Monday, so we will see, this may end up in small claims court. UGH! That’s the last thing I have time for!