This place is a joke anymore and they will never see me again. I’d say out of the last 5 visits here the steaks were overcooked 4 times including tonight. We ordered 1 sirloin & ribs, 2 forth worth ribeyes which they overcooked both and 1 salmon. My sirloin even though it was medium rare tasted dry. The salmon was prepared accordingly and tasted good. The ribeyes were supposed to be medium and came out well. So upon 2 of us eating while the other 2 waited the replacement steaks finally came out after about 10 minutes. They were juicy pink this time but the amount of fat was ridiculous.(Picture included) Obviously I was very unhappy with everything and the manager Ron initially said he’d take care of the meals. The bill came out full price and Ron basically told us oh well. That was until I intensified my voice and he took care of 1 meal. The waitress was sweet as pie and told us we were correct in what we did. It was also stated by another table that they work at Longhorne and there would never be a question upon our complaints and both meals comped because it’s good business. In addition, the loaded mushrooms were doused in salt.
Leigh B.
Tu valoración: 5 Pittsburgh, PA
My mom took me and my kids to lunch today and we had a great meal! We were seated right away and our waitress was pleasant and attentive! The kids had steak and fries and ate every bite of it! My mom had potato soup and really enjoyed it. I had a grilled chicken salad and it was huge and very filling. Only paid $ 32 + tip too! Would definitely go back!
Kim B.
Tu valoración: 1 Bethel Park, PA
If I had to add a star I only do so as requested. Im very disappointed! What happened? We got seated straight away to a dirty table w peanut shells drinks dishes etc look over to right say bus boy yapping w lady waitress” hey clean off table!” After that we ordered Our fav Rattlesnake cheese curds what we call them Michigan they use to be hot melted cheddar cheese balls that had spicy kick these were ice cold frozen ugh a turnoff I had lunch chicken fried steak grizzle fat fried in greasy crust that was gross! My friends lunch size steak was a kiddie portion not lunch sized She asked if she could get fried onions or mushrooms on it? We never got answer. And Skimp on those delicious rolls only six in basket? In past got more than 6. Only thing good was buttered corn &mash potatoes and ice tea sweetened. But We don’t think we will be back it went down hill! Sorry but true!
Robert S.
Tu valoración: 5 Canonsburg, PA
21 Year Veteran whose Daughter took him to lunch yesterday for Veteran’s day. The Server’s name slips my mind, but she had the row of booths on the right side of the bar when you come in and she was the BEST Server that I have had in a LONGTIME. Professional, attentive and even wanted to Shake My hand and Thank Me for My Service as we were leaving… which was a First for Me. The food was Excellent and I had an very pleasant experience and will be back real soon. Thank You.
Julie B.
Tu valoración: 1 Alexandria, VA
Horrible, filthy. Ordered well done steak it came out burnt looked like they scraped off road kill and served it to me with a smile.
Barry R.
Tu valoración: 4 Pittsburgh, PA
At the bar you’re invited to help yourself to free peanuts and toss the cracked shells on the ground around you. Friendly, inexpensive, and as rowdy and casual as a place can possibly be without crossing over into dive territory. We had a party of 11 people, and were quickly seated at the bar for some casual mingling. The service was friendly, attentive, and accommodating. The food was normal American food at reasonable prices. My wife had a steak that was cooked to a nice medium rare and tender, though grisly. The other bar food was great and perfectly greasy to fit the atmosphere. Not a place for quiet conversation on gourmet fair, but the perfect spot to knock back a few cold brews while watching the game with friends.
Nancy W.
Tu valoración: 1 Pittsburgh, PA
Hate. This places gives us a hassle every time we are here about having a party of 10. They refuse to push tables together and want to have us sit at separate tables. We’re here with 11 people for two family birthdays, 3 of our guests are in from california, and once again they’re arguing with us about letting us all sit together. Hey let’s have a family birthday dinner and all sit and eat separately! We can catch up next year when you come back from California to visit! No biggie. Our waiter was great and we’ll take care of him, then it’s yeehaw and see ya. Sorry Texas roadhouse, this is goodbye. We’ll take our hundreds of dollars and go to a place that wants to accomodate its CUSTOMERS instead of arguing with them. I’ll never, ever be back.
Pat F.
Tu valoración: 4 Pittsburgh, PA
We used call ahead seating when we visited. I’m glad that we did because there was a line that extended outside. It was quite noisy inside, but an upbeat atmosphere was evident. There were lots of peanut shells on the floor, even though each table received an empty bucket for their shells. The ribs were tender and quite delicious. The smothered chicken was also a great choice. The tossed salad was quite large. It was prepared with fabulous homemade croutons, as well as homemade dressings. For an extra charge, you can get your sweet potato or baked potato smothered with some great toppings. Our server was quite sweet. A few of the servers participated in a line dance, but some did not appear to be enjoying themselves.
Tiffany Y.
Tu valoración: 3 Pittsburgh, PA
We ordered foods such as caesar salad, onion cactus blossom, and filet mignon. The food tasted just OK. I would not return to this location unless I received another giftcard.
James M.
Tu valoración: 3 Houston, TX
It is what it is, a chain. Go in with realistic expectations and you won’t be disappointed. Go in expecting a top steakhouse and you’ll find they are short on the delivery. The conversations and sales lines from the staff are hokey at best. «Made from scratch sides»? Really? Never the less it’s a decent meal at a fair price.
Matt C.
Tu valoración: 3 Pittsburgh, PA
They lure you in with the sweet rolls, but it’s downhill from there. Between a party of three we ordered a grilled chicken salad, a full rack of ribs, and a burger. It took about 30 minutes to arrive after ordering(our server actually said, without prompting, «I don’t know why it’s taking so long, let me check on it.»). The salad was inferior to what I can order from the lunch room in my office building(which costs only $ 7). The ribs had a nice flavor but we’re a bit dry. I didn’t personally try the burger but it looked pretty plain and was not what I would have expected from a steak joint. I would give only two stars, but solid service and a funny rendition of Happy Birthday provided to a neighboring table, combined with the endless peanuts and rolls as apps, get it back to a low three stars.
Xinyu H.
Tu valoración: 4 Pittsburgh, PA
Nice service and good food. I especially appreciate they have sweet potato as side. Starting with bread and peanuts, it’s going to be a satisfying meal.
Bob M.
Tu valoración: 5 Pittsburgh, PA
I went here this past Sunday 2⁄15. I must say I was very pleased. I definitely recommend it and I will be going again
Bob F.
Tu valoración: 1 Pittsburgh, PA
2nd time I have been to this place and both times my steak was cooked so wrong the waitress said wow that rare. Sorry I will not be back for a 3rd time ever again!!!
One M.
Tu valoración: 1 Northampton, PA
Took too long for first service Ask for steak medium got it medium well Ask for onions mushroom cheese smothered on top of steak for extra got 2 slices of mushroom and two sprinkles of cheese and they charge 2 bucks extra for that This is why it hasbeen a long time since been here And now it will be a longggg. Time till I return If I return
Aj S.
Tu valoración: 4 Pittsburgh, PA
This is a great place to go to for a good quality meal without spending a fortune. Not only do they fill you up with peanuts and bread with cinnamon butter), but the meals itself are huge. I usually finish my plate, but I actually had to take some of my dinner home with me. The loaded baked potato was awesome and the steak was cooked just the way I like it. For two meals it only cost me less than $ 30. $ 15 a person for two steak dinners isn’t bad! My only complaint was the salad I ordered before my meal. It wasn’t bad but some the lettuce was a little hard and seemed to be from the core of the head. That just grosses me out. Good experience, though!
Amelia H.
Tu valoración: 2 Morgantown, WV
My sister has classes on Tuesday nights at a dance studio nearby and I was in charge of driving her, so we stopped here to eat an hour beforehand. At every other Texas Roadhouse I’ve been to, I’ve enjoyed myself. However, my experience at this particular location was much different. First, the hostess was rude and hardly spoke to us. She didn’t say anything as we sat down at our table, which was extremely wobbly. Also, our rolls were not brought to the table by the hostess when we were seated like they normally are. As people around us were being seated, they were immediately brought rolls and we were not. And they were NOT out of them, there were several baskets sitting up front as we walked in. Our server, Robin, was very unexperienced. She awkwardly talked to us for a literal 4 minutes before taking our drink orders. Having previous waitressing experience, I found that this was a waste of her time and ours. She brought us our drinks and we ordered two baskets of chicken fingers, knowing that we did not have time for a steak because by that time we only had 45 minutes until my sister had dance class. Ten minutes later, Robin comes back and asks for our order… AGAIN. We explained that we had already ordered and she nervously shrugged off her mistake and assured us that our order was in the system and on it’s way. We also mentioned that we needed to get out of there somewhat quickly and she assured us once more that our food would be there shortly. FORTYMINUTESLATER, our food was still not at the table. Other guests who had been sat ten to fifteen minutes after us were munching on their steaks and ribs while we were still waiting. She came over and explained that she didn’t know why our food wasn’t ready and asked if we wanted our food to-go, to which I said yes. A manager brought over our food all boxed up and gave us two free appetizer cards for our next visit. She also brought over drinks in to-go cups, which I thought was a hospitable touch. The food was hot and tasted mediocre, though my sister shoveled hers down as I sped off to the dance studio. She was late, and I was not happy eating my dinner out of a to-go box in my car. The only reason I will be returning to this location is to use my free appetizer card.
Jamie D.
Tu valoración: 4 Bridgeville, PA
This is our go to place when we want a good bite to eat. My husband loves to hand pick his ribeye. I am vegetarian, so I always get the salad, which is actually Wally good. I live the sweet potatoes. They are HUGE! The fresh made rolls with cinnamon butter are always my favorite. Great bar service and the FOH manager always pays a visit to each table to make sure their dining experience is always great.
Barry S.
Tu valoración: 2 Pittsburgh, PA
We visited the Washington, PA location whenever we were down that way. My wife and I were thrilled when they opened in Bridgeville. Unfortunately our first visits there were a major disappointment. We complained to management and were persuaded to give them another try after a new management team took over. We were glad we did. The food now is actually better than the Washington, PA location. Our server Jamie was excellent as well. Our ribs and steaks were better than at any of the other chain restaurants we’ve tried. We thought the food was actually better than our local specialty restaurants as well. Texas Roadhouse is an excellent value for the money. Even the rolls were perfect. The only thing we didn’t see was the staff dancing. In Washington, PA the staff would do a line dance to entertain the customers. I can’t say I really missed it. I always wondered who’s food was getting cold while they danced. Even though the Bridgeville location was busy the noise level was low. We could actually hold a conversation without speaking up. I’ll trade the lower volume for a line dance any day. If you’re looking for an excellent steak at a good price I’d recommend giving them a try. If you were there more than 7 months ago and were less than happy you need to give them another shot. We think you’ll be glad you did. Update 4⁄14: We revisited about a week ago. The service was still good and the staff was dancing. Unfortunately problems in the kitchen have re-surfaced. My steak was over cooked and my wife’s cooked veggies were nearly raw. It took them three tries to get her veggies right. We complained and they did try to make amends. We hope that we just caught them on a bad night. In the meantime there’s still the Washington, PA location.
Joe D.
Tu valoración: 2 Pittsburgh, PA
Typical steak house, to be fare my cousin wanted to have her husband’s fiftieth birthday here. Being a veg head I figured I am not going to find much on the menu that I can eat, and I was right. I ended up with a giant sweet potato without butter, just brown sugar and a small salad. I still had a blast with all the family and of course teasing my cousin in law about his upcoming leap into the big 5 – 0 area of life. Everyone’s entries looked good, most of the kids had burgers and fries. Everyone who had steak said it was good. It reminded me of your typical Bonanza, less than stellar cuts of meat in a family(western) atmosphere.