A-1 Electronics Inc

I went in looking for appliances for my new home.
I have been shopping around and found what I was looking for at this store. The owner Sam was very helpful and gave us a great deal on our appliances.
I went back a few weeks later and purchased a vacuum. Service there is great and the employees
are very nice. They delivered same day as purchase,
I loved that. Definitely will be back to purchase a TV!

Purchased a washer from here, got a great deal no doubt. I was directed here by a craigslist ad.
The ad specified great prices on the washer I was looking at and also noted that they had the typcal scratch/​dent units at deeper discounts. I purchased a non-​scratch/​dent unit, and they were nice enough to stay open even though I showed up within about 5 minutes of them closing due to traffic (though they were still taking some other calls/​etc). Being that I was late I didn’t want to hassle them. I’m too nice, and this is business.
They showed me the top of the unit and asked if it was the correct one (not if it was damaged or to inspect it). I saw the model number on the side and it looked correct from the top (in the box still). A friend and I loaded the unit up in a fully enclosed SUV and went straight home. As soon as I unboxed the unit at home I noticed a huge dent in the side /​corner where it is un-​repairable. It should have been more obvious to me as the box had a crease in the exact spot of the impact.
I called and was told that I was showed the unit, asked to inspect it, and it is not their responsibility after it is out their door. Full, fair disclosure: The receipt that they gave me (folded closed, after the unit was loaded and I was being shown the door) did specify that all items should be inspected before leaving the premises.
Lesson learned (again), don’t be nice… its exactly the business you think it is and there is no such thing as customer service here.
Their loss I guess, I was going to send 2 friends here this week… but theres always another sucker out there.
If you dare go here, just do a thorough inspection of whatever you get and completely unbox it. I should have known better after spending a couple of months working in a similar warehouse in highschool.