Steve Basso Plumbing Heating & A/C

Bridgeport, Estados Unidos

2

Abierto ahora

12 opiniones

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Teléfono:
+1 203-335-0224
Sitio web:
www.bassophac.com
Dirección:
83 Brookfield Ave, Bridgeport, CT, 06610
Paradas y estaciones de transporte público cercanas:
170 mRye
2.5 kmPort Chester
2.9 kmHarrison
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Hoy

Hoy 00:00 – 23:59
Abierto ahora
Horario local (Bridgeport) 11:39 miércoles, 28 de mayo de 2025

Horario de apertura

lunes 00:00 – 23:59
martes 00:00 – 23:59
miércoles 00:00 – 23:59
jueves 00:00 – 23:59
viernes 00:00 – 23:59
sábado 00:00 – 23:59
domingo 00:00 – 23:59

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12 opiniones sobre Steve Basso Plumbing Heating & A/C

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Tu valoración: 5
Bridgeport, CT
I am so happy with all the services I have received from Steve Basso Plumbing Heating & A/​C. The owner Steve, is very knowledgeable about any situation that I have. He always takes the time to explain in great detail what is to be done.
If I have any plumbing issues Steve Basso Plumbing Heating & A/​C is who I call!
A satisfied customer
Gina
Tu valoración: 1
Lakewood, OH
Working with this company was not a positive experience what so ever. I hired Basso Plumbing to make a repair on a property I manage in Norwalk CT. They visited the home and determined that a shower valve needed to be replaced, and explained they would order the part (which would arrive within a week), and would then be back out to install.
It has now been over a month, and after multiple calls the shower is still not repaired. After calling yesterday, leaving a message and not receiving a call back — I called once again today. They are now explaining that they were «unable to locate the part, and are unable to make the repair». It absolutely should not have taken over a month for them to determine they would be unable to find a replacement, I should have been notified immediately. Waste of my time, will NOT be working with this company again.
Tu valoración: 1
Stamford, CT
I always hate to write negative reviews, but this company is the worst. My HVAC contractor used them to do some plumbing when I retrofitted AC into my home. A couple of years later, my boiler died over a Thanksgiving weekend. My HVAC guy said he couldn’t do it over the holiday and referred me to Basso. They installed a new System 2000 boiler and it’s been issue after issue after issue. Final straw was when I had a leak in the plumbing between the boiler and the hot water heater and they tried to charge me $ 200 for a $ 2 valve and about 15 min of work. Stopped using them and I’ve been getting it serviced by a reputable contractor for the past several years. I’ve had a couple of other things need to be replaced prematurely. My current guy always says things like, «never seen it done that way before» and «I’ve never had to replace this part before.» Stay away, stay VERY far away!
Tu valoración: 5
New York, NY
I’m so happy with the service I received personally from the owner and his amazing staff. They were efficient, knowledgeable and reasonably priced. I would definitely recommend Stephen for any heating and cooling needs.
Tu valoración: 1
Old Greenwich, CT
I wrote a review on 10⁄26. Since then another repair person — actually a plumber requested and sent by CNG — came and replaced the broken part. Total cost — $ 130 for part and labor. It took 3 minutes. Basso Wanted $ 340 for part and labor plus $ 95 for service call — total $ 435.00.
I really want to reiterate that Steve Basso is terrible — a total rip-​off trying to rob you because they think you don’t know any better. Would never use or call them.
BEWARE!
Tu valoración: 1
Bridgeport, CT
Basically they charge $ 400-​$ 500 an hour for repairs. Last time they fixed something for me I was in a jam and had no choice so I paid $ 1500 for some pipes replaced on my boiler. The next issue I had they said would be $ 500 for a simple repair that would take an hour.
Horrible.
The guy who helped me was nice & pleasant but the company is horrible.
Tu valoración: 1
NoHo, Manhattan, NY
Agree with everyone else. I hear their radio ads almost daily. They act as if they are the biggest and the best. I called yesterday morning about 6:30 am and did I get a call back from them? Nope, no I did not. Why exactly do they spend money to advertise when they are not going to return calls?
Tu valoración: 1
Shelton, CT
What a rip off. Paid $ 350 for 10 – 15 minutes of work. Toilet seal was broken… part probably cost $ 15. Not calling them again. There are cheaper places out there for sure. When I come back in my next life, I want to be a plumber…
Tu valoración: 1
Windham, NH
If you want to chase someone around for weeks only to find out they can’t do the work then call this place. They came out to give a quote and then said someone else had to get back to us after calling multiple times a day with no call back we find out they can’t do it. Very frustrating experience.
Tu valoración: 1
Fairfield, CT
Unreliable. Had issues with my boiler, they sent out a tech Mario who did a diagnosis that I needed a new boiler for a $ 95 consultation fee, which seemed fair. Scott Basso came out later that Friday, surveyed my current installation, and promised he’d provide me with quotes over the weekend. Monday came and went, no quotes. Called that Friday, spoke to Scott on the phone, promised to email me quotes and he’d then call me. Haven’t heard a word since. Decided to go with a Home Depot MyInstall contractor, came to my house, had computer and printer and provided quotes on the spot, installation now scheduled.
Tu valoración: 5
Easton, CT
Basso Plumbing and Heating has worked on numerous jobs for me at two different residences and I can’t recommend them highly enough. They have done plumbing jobs large and small from unclogging sinks to installation of a new bathroom. They replaced a furnace in my home and have maintained the two I have every year without fail. I have never had an issue getting them to come to my house when I needed help (even on a weekend), and I have found all the workers to be knowledgeable and professional. I live in Fairfield County so I can’t speak to the distance issue the other poster mentioned, but I would wholeheartedly recommend them (and have) to anyone needing plumbing or heating work.
Tu valoración: 1
Bridgewater, MA
The website clearly states multiple times that the company services Fairfield and New Haven counties. I called regarding work in East Haven, and was told that they «don’t do East Haven.» Hmm?