H&R Block

last year we decided on h&r block because we had just moved from ny & sold a house & bought a house in antioch, so we picked an agent named kathy who supposedly specialized in real estate. i thought everything was fine with the return she prepared for us, until this year when i decided to do our 2011 taxes myself. i ended up with a $ 1000 tax credit for one of my kids that i didn’t get last year because she messed up. i went back, & after giving me a hard time, she admitted that it was her mistake & revised the return for me. but i never would have known had i not done my taxes myself this year & caught it. that’s a huge mistake, and she is the one who is supposed to be educated in this field! i will never use h&r block again, as far as i am concerned they should refund me my $ 262. turbo tax is a way better deal for $ 65!