Geek Squad

If you have anything Apple DO NOT GO TO GEEK SQUAD.
I had an immediate emergency with my MacBook Pro. My screen suddenly went black but my computer still made the start up sounds. I had a final that I needed to submitted in a few hours that was saved onto my computer. I needed some way to access the file and put it onto another flash drive so I could submit it.
When I brought it to Geek Squad I explained the issue and expressed the urgency of needing to get the file. I asked them since the computer was clearly turning on with the start up sound if there was any way they could hook my laptop up to another device to get the file. The woman took it to the back and within 2 minutes came back and said «there was nothing they could do since the computer would not turn on». They did not even try to do anything! They simply tried the one solution that I also tried before bringing it in.
I went to Verizon wireless and within minutes he was able to connect my computer to another Mac device and access the file within 5 minutes. Although my computer breaking is a separate issue, he still managed to get the file which was the most urgent for me at this time.
Geek squad did not even try!

Best Buy and the Geek Squad Suck! I bought my computer Best Buy & MS office was install by the Geek Squad which worked great until office had a corrupt file. When our technical person fixed the office file, it asks for the product key. I saved all of my original receipts and diskettes that they gave me from the original purchase, but they did not give me the product key or save a copy in my file. My only option is to pay for a new product key $ 499 or 360 subscription $ 99/​year. Best Buy & the Geek Squad Suck!