This has become my go to place for shoes. I am a rewards member and they often send me coupons and notices about their sales. The best sale they have is the BOGO ½ off plus 15% off. That is a great time to stock up on shoes especially if you have a coupon on top of that. Other reviewers have complained about the return policy and I must say that I have never attempted to return anything at this store so I can’t really comment on that. I guess that is just something to be aware of before making a purchase. This store also may not have your size for the shoe you want but they can usually order it for you and have it delivered to the store or your house. I haven’t ordered a shoe this way but employees have alerted me to this service. I’d recommend going here for a good price on shoes. They have men’s and women’s and kids shoes as well as casual, athletic, and formal shoes. If you don’t find anything here, there is always DSW next door.
D. S.
Tu valoración: 1 Saint Louis, MO
Ordered shoes online it clearly says free returns in store and no shipping charges in store. I was charged a shipping charge and taxes online I had no problem with that I always pay with paypal. To make a long story short I changed my mind about the shoes went to cashier. She looks at my receipt and says«You need a PIN number to get refund from pin paypal» told her I have never been told that we both looked on receipt no mention when I ordered saying you won’t get a refund if no Pin or you must have one for Famous footwear. She gets a policy book out and reads it to me. I asked her why I’am I being just now notified about this not when ordering. She tells me I need to call paypal and see if they can help me. PayPal customer service had me put manager on phone«because we have never heard that.» So after 30 Minutes and getting frustrated paypal say they will have to send me a link on my phone to sign up for a PIN number. I have only a password with paypal that’s all is required. I waited to get email and Sign up for 4 digit code nobody else requires. I will never shop at this store before very dissatisfied customer. To top it off after finally getting refund I was minus shipping refund which the websites says you will get. Beware of Bate And Switch with the store policy that can only be found in the store policy book.
Patt C.
Tu valoración: 4 Chesterfield, MO
I was in here a few months back, and only found one pair of shoes that worked for me. .. somehow many of my shoes wear out at the same time. A couple weeks ago, I went back during buy-one/get one half off. This was an epic shoe trek that lasted two hours, and I ended up with four lovely pairs of shoes. Lots of styles from boots to slippers to running shoes, pumps and flats. And there’s a pretty substantial sale rack. There’s a «club,» too. Accumulate«points» with your purchases and get discounts. Fine and dandy!
Danielle M.
Tu valoración: 3 St Louis, MO
Good amount of shoes, and pretty cute flats. They also have a few boots to choose from, now that it’s almost fall. They have some good sales, where you can buy one, get one half off, so I try to come in here first before stopping in the DSW next door. Oh, how I love being a girl!