Encore Salon

My initial visit here didn’t go well with a person who’s name I can’t remember but is a Caucasian older woman. She talked so much that I was there an hour longer than I should have been. The color and cut were horrible and I was nearly in tears as I drove away. I did notice while I was there that another woman, Sarah, seemed very nice and professional so I decided a couple of months later that since the location is perfect for my busy schedule that I would give Sarah a try. My hair could not be uglier than it was after the last visit so why not. Sarah was amazing. Image did seem rushed and I think that she missed me telling her I needed color AND cut when I made the appointment so she was rushing through at the end. I was not happy with the choppiness if the cut but she was very nice and the color was perfect so I could live with the imperfect cut. Just went back last week and for some reason Sarah gave me darker low lights and chunkier highlights than I had before. Not really happy about it but it isn’t ugly so I’m living with it. If you are looking for something specific, the language barrier may be an issue but if you are not super picky about your color Sarah really is great with color and will surprise you each time! Lol I have a fun personality and I am ok with that. I think I actually even may like it just a little and since I feel like I can trust Sarah, I know it’s not going to be ugly so I don’t have a huge problem with the color surprise! I would recommend her and Kim for absolute sure and I think I found a new home for my hair are needs.

I went there last week to get haircut and love it! I’ve always asked many stylist to give me good layers but nobody’s done as good job as Sarah! I couldn’t be more happier with my hair right now. Thank you!

I had originally visited this salon with a groupon for a cut, style, & shampoo. I was greeted kindly by the stylist. She was very friendly & kept the conversation lively throughout my visit. I asked for a long bob, needless to say I left the salon with a very choppy I don’t know what. My cut was not even blended in. It was obvious were it was just cut straight. Even considering this, I still tipped her well because of the amount of time she spent. Plus the groupon would not be much for her. Anyways, I fretted about coming back to get it fixed but decided I have to on the short notice. I came back tonight and the staff was sincerely apologetic. They even thanked me for coming back! The owner, Ms. Kim, kindly took me in and worked her magic on my hair. She fixed the uneven ends and made it look presentable. I’m so glad I decided to come back and get it fixed. If you ever decide to go here, Ms. Kim is the lady! She has magic hands and will get you right! Highly recommend her.

I have been to see Sarah at Encore for my hair cuts and color many times. She always cuts my hair and colors it to compliment my face shape. I get a lot of compliments on how the style fits me well! So happy and I will continue to go back!

I love Encore Salon because Kim is the best. She always cuts my hair perfectly. I always get compliments on the shape and layers of the cut. I just got a new style of highlights, and it is exceptional. Again, compliments from those I know to people on the street. Set your appointment with Kim. Be sure to call in advance because she stays booked. She is super cute and so nice. You’ll love her. Have fun and enjoy your new ‘do!

I went to this salon recently after almost purchasing a groupon. When I called to make an appointment I was told not to buy the groupon, but that I could instead get the same discount directly through the salon. When I arrived I asked for a trim, deep condition and highlights, the same as was listed in the groupon. I showed the stylist a picture of what I wanted the color to look like, she said that would be more in depth than the price I had expected (which I would have been fine with, but she did not give me time to respond) She instead said «We’ll give you some blonde highlights. I was a little uneasy, but I usually trust my stylists judgement. She applied my color while taking several phone calls, then rinsed it and began the «deep condition» which literally consisted of her putting conditioner on my hair as normal, and leaving it on for all of 2 minutes, and rinsing. When she brought me to the mirror I realized I had the WORST highlights ever. I tried to be polite and wait until it was dry to see if it was better, but when I got home it looked like I had tiger stripes in my hair. NOT AT ALL what I asked for. The stylist was very sweet and polite, but my hair looks terrible and now I have to spend twice as much getting it corrected.

I visited this salon a bit ago asking for a just-​above-​shoulder-​length bob (with a picture!) and ended up with a thick, uneven layered chin-​length bob instead. :(The sides were unintentionally uneven, and she had to trim one side up by about an inch to even out the cut.
After a few days of hoping if I styled the cut myself, it would get better, I decided I had to go somewhere else to get the cut fixed because the layers were so poorly done. Workplace acquaintances were coming up to me and asking what happened! Needless to say, it wasn’t a pretty sight. The woman who fixed it, now my go-​to stylist, said that the cut I got done here was one of the worst she’d ever seen.
In the end, the woman who gave the haircut was nice and friendly, but the cut I ended up with was three inches too short and lopsided. Granted, I haven’t been there in a while, so some things may have changed… but I would be wary if I were you.

This is THE hair salon for professional cut, color and perm. The owner ms. Kim has 30 + years of experience, I will always come to her for all my hair style needs, the rest of the stylists and assistants are super friendly too. Good experience every time.

All the staff were courteous and very professional. I have received nothing but the best from everyone in there. You really get what you pay for! Ask for Mrs. Jordan!

This is how good Encore is: it is my go-​to salon, and I don’t even live in Nashville (I’m a Knoxville native).
Usually, I ask for the owner when it comes to hair services. Sweet and sassy. You can tell she’s had tons of experience and knows what she is doing. If you have something in particular you want done, she doesn’t stray from what is requested. If you have no clue on what you want, her suggestions are gold.

I love the laid back and peaceful atmosphere of the salon. I also love my cuts and color I get from my hairdresser, katie. I highly recommend this salon!

I went to Encore Salon many times to cut my hair and I cannot express fully how satisfy I am. First, salon was so clean and neatly organized and staffs are professional and friendly. I get my hair cut from stylist Christina and she has been great! She was able to create perfect hair style that I want every time I visit! I was looking for a good salon to get my hair cuts and treatments for years and I’ve finally found one! Encore Salon is THE SALON that I will go from now on and I highly recommend Christina!

My hair came out looking worse than it did when I went in. The vibe in the salon is unprofessional and I will definitely not enter the salon again.