Pizza Hut

I actually have come to regret my first review, no the staff is still not perfect but I prefer this location over others, as well as other pizza places in the area. They have very speedy drivers worth tipping for the most part.

I NEVER leave reviews, but I am today. Avoid this place at all costs. Drive a little further to the Bridgeton location. This location is the worst! I placed my order online at 6:15. Was told it would be 20 minutes. Knowing that this was dinner rush, I showed up a little later, 6:50. Once there, the associates couldn’t find my order, and that a driver must’ve taken it. So they «rushed» two new pizzas in the oven and said it would be 10 minutes. The manager also offered to throw in a brownie. 25 minutes later my order was finished. The pizzas looked TERRIBLE! Poor topping distribution, and bare. Then they forgot the brownie that THEY offered to give. I just took my stuff and left. The associates there are awful. Rude, poor attitudes, and didn’t take accountability for their mistakes. The only positive out of this experience was the manager was nice and professional. Her staff just sucked

Thanks for calling Pizza Hut this is (insert your name here), how can I help you? You would like to place an order (will that be delivery or carryout)? Thanks for calling pizza Hut your order is on the way. Not, «PIZZA HUT THIS BE TERESA WHAT YOU NEED»!!! What I need is my hot wings which apparently couldn’t fit in your vehicle. What I need is warm food, notice I didn’t say hot food. Warm would have been okay. What I need is people to actually give a crap about their job when making my pizza. Should I have a missing item (where gonna use my wings as an example) it shouldn’t come as a shock when I call and you seemed suprised.

Called in my order at 5:06…I’m still waiting. New guy working the front. No competent employees tonight. At least the manager took care of it. Update: 5:57 I have pizza in hand.

Every time I order from this place they get my order wrong every time. The delivery person is ⁹⁄₁₀ times rude and always forget parts of my order then get mad when I tell them I want the rest of what I paid for. The first time I just overlooked it because mistakes happen, buy after the 5^th time of them messing it up I just have up on ordering from them again. Now I drive out of my way to another location if we want a pizza night.

I will NEVER order Pizza Hut (ANYWHERE) again.
My friend and I went to pick up our order of 3 Mamma Mia pizzas. They’re a little small (compared to little Caesars hot n ready ones) but I can deal with that. We opened the box and this pizza looked old and dry. We took a slice of them and guess what? Dry. Particularly for me, it was too sweet and left the Splenda aftertaste in my mouth. I hate Splenda. With a fucking passion. So, we took it back and just asked for more sauce. It was only slightly better. The only difference was that this pizza was hot. Other than that, it was still the same. When someone returns food to you, it needs to be exponentially better the next time, regardless of what «the standards» are. The lady who made our pizzas acted like «this is how we make pizza, so deal with it. STFU.» Ironically, my friend has ordered form here before and has gotten the same pizzas, yet it was a lot better.
Goodbye pizza hut. I remember 15 years ago when I would patiently wait for my mom to come home every other Friday with a delicious pepperoni pizza and breadsticks. Now, I can’t even imagine feeding this shit to my dog– and it’s not only because I don’t want to kill her. Its also because if I feed it to her, she’ll look at the pizza, give me the «WTF?» look, look back at it again, walk away, and piss on the carpet. And this is coming from a obedient, well-​trained dog that loves food.