Pat’s Discount Carpet & Flooring

You are as delusional as you are rude. You’re not worth one more minute of my time and I would never recommend your business to anyone.

We used Pat’s for our rental in surf-​city last year and we were ecstatic about every aspect of the process. Pat is professional, accommodating, and knowledgeable. Donna and Amber (office) were friendly and informed as well. The installers were experienced and skillful. We loved the carpet and padding. Superb pricing. (We priced several other companies). We knew we’d call them again if we needed carpet… and we did!
Pat’s Carpet did it again! We used them for our home this time and were pleasantly pleased yet again! Pat and Donna were so easy to work with and the installer, Jose, did an awesome job!
We highly recommend PAT’S DISCOUNT CARPET & FLOORING!

We went in and we were completely unsure what we wanted to do. Wood floors, new carpet, etc??? We knew our current carpet had to go. Pat and Amber were very helpful and patient in helping us decide. We must have changed our minds like 5 times and they had no problem with it. Giving advice along the way and price quotes for each time we changed our mind.
The installers were very professional and did an amazing job! The quality of product is by far the best I have ever had in a home. Carpet, padding, and base boards is what we had done. Installation was done a day sooner than anticipated as well.
We will be coming back to Pat’s when necessary and definitely referring them as well.

Loved this company from beginning to end. Pat is so knowledgeable and the staff is so friendly. Appointments Were all on time and Pat shared a wealth of information. The showroom is beautiful as well. So many choices. They have anything you would want or need. My new carpets look Awesome. Such a pleasant buying experience. I definitely recommend. Oh Yea, No pressure sales either.
.

definitely a big fat 1. originally wanted to give this establishment at least a 2 because of donna, a sweet lady who helped me at the front desk. but unfortunately it’s too steep of a downhill from here.
ironically donna and i were chatting about the Unilocal on my way out of the store, and the significance Unilocal has had on businesses. i even joked how the slight wait in-​store wouldn’t cost a star on my review. but what did was how i was scheduled for an hour time slot to get my rooms measured the following day, only to find out after calling in after that hour was up that pat (measurer and owner) had already come several hours prior. (i don’t live there yet, but one of our renovation workers had apparently let him in.) so strike 1, pat didn’t see it fit to call me to let me know he’d already come in. would’ve saved me a trip to the house.
strike 2, next day pat quotes me at $ 1000 more than what i calculated. a week prior over the phone, he initially claimed that they price-​match, which is the only reason i decided to check them out tin first place. so how could i now be so off (nearly $ 20 more per square yard). he says my measurements were a significant underestimate — that i «wasn’t even close.» so much for price-​matching a quote i received elsewhere. i took my business elsewhere and saved $ 700 for the exact same line of carpet. btw dont fall for their gimmick of an underlayment pad with double-​sided waterproofing ($ 0.50 more per sqyd). i was told by another place it’s not worth it.
finally, so discouraged i didn’t even bother asking for my $ 50 back. oh yes, they charge that much for simply coming out and waving their tape measure around. for that much they could at least tell you what their measurements were. but no, when i asked pat, he replied, «well, we try not to give our customers too much information.» !!! strike 3, you’re out, pat’s «discount» carpet.

Looking for carpet after having a water leak. Pats was so helpful, answered all my questions and helped me pick a carpet that would hold up with my life. They were so kind from shopping in the store to the carpet installers were Wonderful. Pats carpet in Brea is the same Pats Capet that was in Yorba Linda so you will get the same quality installment… They were there on time for the measurements and for the installation. I will go back in deed and I recommend them for all you who are looking for all your floor needs. They also have a great selection of tile, marble and wood for your floors… The best part is that Amber and the gang are so helpful with any questions… Thanks again…