Garbage Hound Sanitation

I have been a Garbage Hound customer for almost 9 years.
The service has been very good. They come on the scheduled day at around the same time.
Each time I have had a concern, such as wanting a recycling can instead of a bin or I had yard waste, I just e-​mailed and it was easily resolved.
Payment has always been easy, by check or online.
They have always been very courteous and helpful.

Let me get the positives out of the way first. I’ve been a customer for 6 years, and this garbage company arrives on the day they say they will and pick up the garbage. That’s about it.
Negatives:
1. About every other week, they leave my garbage can in the road, where more than once it has blown over into the street, forcing people to get out of their cars and put it on my driveway. My neighbors hate it. I hate it. The neighborhood hates it. The response from customer service is to suggest we put our garbage can away as soon as it’s picked up, but when you’re at work, suggesting that I drive back home in the middle of the day is ludicrous.
2. Five times in the six years I have been a customer, I have gotten a message from the company saying my credit card was declined. When I’ve called my card company, their response has been each and every time that the card was never run through as a transaction. Each and every time, I have been accused of lying (because I would give a wrong card number), trying to get free service (which is absurd… I’m on the phone trying to pay), and of not understanding how credit cards work («You do realize credit cards expire, don’t you?» was once said to me out loud).
3. This is more than a little nitpicky, but it bugs me. When the garbage truck comes, they don’t use the electric arm to pick up the can and dump it in the truck. One of the men picks out the bags and puts it in the back of the truck instead. That would be fine except for the fact that when a bag breaks, they just leave it in the can. I have leftover garbage, therefore, sitting in the bottom that apparently I’m responsible for cleaning out.