Chateau On the Lake Resort Spa & Convention Center

I wish I could wax poetic about The Château. I won’t gush but our weekend was perfect even with the foggy fall weather. Food, décor, room, staff, etc., All perfect. Cannot wait to come back and visit the Spa next time.

wow — what a wonderful stay — the entire staff was amazing. I LOVED our stay — the comfy room, the full service gluten free meals — breakfast, lunch and supper. The fun boat rental! I was disappointed, my reservation for the spa did not work out. I made reservation for Friday and they wrote it down as Saturday. Oh, well. It was all good. Would definitely stay again! Oh, and I left my husband’s shirts in the closet — they put them in the mail today!!!

Great view, great wine, great service. Had a blast at this beautiful restaurant on the lake. We were the only non couple there and had a great girls date night. My steak was delish, salad was fresh and wine was fruit forward. Sit on the patio, enjoy the sunset and eat steak.

I love this place!
The food is very good. The staff is friendly and helpful. The shower in my large room is beautiful with rain head and hand held!

This review is about the staff at the Château on the Lake. I went down for a conference yesterday. The food was great. Clean facility and gorgeous views. However, I’m a new mom and needed to pump throughout the day. I wasn’t a guest, so I found the public restroom and set up shop.
A staff member, Andrea, came in to use the restroom and noticed me. She was most helpful and sweet in offering me a complimentary guest room for privacy. She excused herself to make the arrangements. Unfortunately, all of the rooms were full, but that didn’t stop her for going above and beyond. Andrea with the Spa at the Château manager, Brandi, arranged for me to come to the spa to pump at convenience.
I wasn’t a guest. I was just a conference attendee. Yet, the staff went above and beyond for a new mom. I will definitely recommend this venue for future staycations and conferences.

Wonderful place! Has a resort feel and is reasonably priced for what you get. Highly recommend. Great movie theater, smores, milk and cookie delivery on Fridays (but ya gotta fill out a request card). The pool is just perfect. The staff are very helpful. The only thing I can think that would make this place a notch better is having shuttle service to shows and attractions.

The hotel/​resort is very friendly. The staff tends to your every need without being intrusive. There are two pools indoor and outdoor. Children’s playground and tennis courts.
The restaurants, though few are adequate and serve delicious food. On Friday and Saturday they offer milk and cookies at your bedside (sign up at front desk for this). They also offer s’mores. On Sunday they offer a brunch from 11 – 2 that is incredible and worth the money!
They also have a sweet shop that’s open during the day and evening for snacks and ice cream.

Luxury everywhere you look, from the castle on a mountain you see from a distance to the view of Table Rock Lake from your room. Valet parking, cheerful staff, beautiful furnishing in the rooms; thick, soft towels, comfy bed, lots of pillows, peaceful. Two pools, several restaurant areas and rooms to relax in as well as a gift shop.
We stayed two nights, used the free valet service every time and ate breakfast once. The blueberry pancakes were awesome with lots of coffee. The only poor review would be the cheap toilet paper & tissues. Go figure! Also, the tub drained slowly, but no major complaints. Our room didn’t have a fridge, which was a surprise. We never thought to ask about that, but our meds had to stay in our cooler.
Overall, great experience!

This place has really fallen from grace. The grounds are gorgeous. The hotel is beautiful; the best in Branson. The trouble is customer service has began to fail here. I have stayed at the Château several times. Usually once every 1.5 years or so. Past visits have been 4+ stars, but my latest visit over Mothers Day weekend was straight out of the show candid camera. The fire alarm sounded for 10+ minutes in the middle of the night. The manager did not know how to silence it. In the morning, no apology offered. When I went to the front desk to complain I was told no one else complained and treated very dismissively. Never an apology. Housekeeping entered my room while I was gone. I returned around lunch time to find the $ 5 tip missing but the room not cleaned. When I called the front desk they sent housekeeping up. They made the bed and replaced towels, shampoo. I was traveling with two small kids. There were crumbs everywhere. They never vacuumed. So apparently I tipped them $ 5 to make a bed. We did not use housekeeping again on our 3 night stay. We had issues with neighbors smoking and no one ever came to investigate it, so our balcony time was limited. The indoor pool was supposed to be heated but the water was like ice. This property has the ability to be great like it once was. The location is suburb but the management needs a wake up call and needs to do their job much better. Shame on them for running this beautiful place into the ground.

We ate dinner here before seeing one of the shows. The food was great, however, it took 10 minutes for the waiter to show up with the water. We were almost late for the show. My advice is to dine here when you have ample time to relax and enjoy the fine dining and beautiful scenery.

The food is gorgeous to the eye and spectacular to the palate. Features regionally grown foods. Sunday Brunch is magnificent!

Ok hotel. The indoor pool is a no no until after 10 pm. Just too many kids not enough space. Room was a nice size and quiet. I will be back to try the place in the summer.

This review is for the casual, no –reservations– needed extension of the Château Grill: The Atrium Café. We went there on Valentines day mainly because you didn’t need a reservation. The food is good, albeit a little pricey for casual dining but par for the course when visiting a hotel restaurant. I had the «crab and lobster BLT.» Different and pretty good — definitely filling when you add in the fries. But the most interesting item we sampled was the avocado fries. Very tasty but definitely needs dipping sauce or lots of sauce (provided) since an unseasoned avocado slice is fairly bland. Maybe I’m behind the times but if this is a new item, I’m going to bet on it as the next food trend — replacing kale and everything Sriracha!

Went to the Château Grille for lunch at what must have been an off time because we were the only table. The food was good but a bit slow. The staff were very friendly. We were also given a table next to the windows with an excellent view of Table Rock lake.

We have been coming here for twenty years for Thanksgiving brunch. We always booked months in advance, and pre-​paid. This time, it was unfortunate., They were overbooked, so they put us in a tiny side room. No ambiance, no music, as well as being seated at fold away tables, so we were all uncomfortable hitting the legs with our legs. (We are all tall). I asked to be moved, but was told then the waitress wouldn’t have enough tables. Yep, that’s our problem. Yeah, wonder why no one else wanted to sit in there? It ruined our thanksgiving tradition. Too bad. Management was unresponsive and uncaring. But, we will go to the Keeter center next year.

I was here for a two-​day work meeting in August, and it really seemed to be a great place. For an out-​of-​towner, it was a pain to get to, but anything in Branson would have been around an hour-​drive from the nearest airport (Springfield).
Upon first arrival, Château seems almost magical — like a castle amongst the village. It’s literally the largest, most grandiose hotel in the area (at least from what I saw!). The second thought upon arrive was, «Why didn’t we book an extra night??» The view was breathtaking, the pool was beautiful and the area in general was just wonderful.
If you want to work out (which I did, as it was work and not a vacation), hopefully you can swim laps or take a walk outside, because the workout room is nothing to write home about. It was the smallest workout room I’ve seen at a hotel (particularly of this size), and everything was crammed in together. No stationary bike either, which was a bummer.
We had a cocktail hour as part of our meeting, and the appetizers were to-​die for. I was so impressed that I was really looking forward to ordering room service… only to be horribly disappointed. I ordered a cobb/​chopped salad and avocado fries. Best put, other than the presentation, I could have bet money that the incredibly small salad was leftovers from someone else’s plate. The lettuce was soggy and soaked in dressing, and all of the ingredients tasted way less than fresh. On the flip side, the avocado fries were neat and clearly fresh and very tasty. If I was using my own money to pay for that salad, I would have had a word with the kitchen.
The rooms were huge — I felt like I was in Vegas! All in all, a great place for the location and cost — just not to exercise or eat at!

Tonight we ate at the Library Lounge and had one of the most amazing servers Jeanie (not sure on spelling). Extremely polite and attentive. She was knowledgeable and honest which is a must in my criteria of a server. If it weren’t for the distance (coming from Wisconsin) this would be a regular for me.

We had a very restful and relaxing stay in a king suite overlooking the lake. For some time we’ve wanted to stay in this magnificent hotel (something you’d find in a large city) and totally out of place here — but this Oasis in the Ozarks is quite simply. elegant. The atrium is breath taking and a delightful place to sit and relax. The hotel is spotlessly clean and within short distance of any show you’d like to see. OR — just stay in the hotel for a couple of days, there’s really no reason to venture out (well, maybe to enjoy the weather).
We saw many families here with children demonstrating either the affordability of the place or the affluence of American society. Either way, the ambiance is extraordinary and the staff extremely helpful without being in your way. In fact, they operated in the shadows. If you needed something they were prompt and courteous, never once did we hear «no problem» in response to our thank you’s — but always a sincere «You’re welcome.» What a pleasure!
The food was outstanding and while we didn’t sample the brunch on Sunday due to a mis-​communication by the wait staff, we enjoyed two delicious meals — one breakfast and one dinner.
Bing — one of the bellmen working the front door was a true gentleman and a joy to interact with. Great job Steve!

Nice bar with a great view of the lake. The Dirty Martini with Bleu Cheese stuffed Green Olives was excellent. Great place to get a drink and enjoy the breathtaking view.

Needed to de-​stress after tax season and chose the Ozarks. Much good has been said about this property, there was a Group On coupon that I started to use for 2 nights but had already done AAA for 4 nights and thought it would be too confusing, good that I did not change things up as the $ 200 savings could have put a kink in things.
Conference center packed, every night when coming back to the property we got the last parking space in the garage. Prom night was something we had to dodge but it remained quiet and did not echo up the elevator. Pricey meals but expected it would be that way, food bland but that is just the way it is apparently in Missouri.
Charge for wi-​fi, really they could pull themselves into the 21^st century as free wi-​fi was at other properties, guess it is a typical gotcha. Sweet shop, gift shop, expensive but nice, wish they would have sprung for some Starbucks and their Kleenex was the cheapest paper product, even third world countries offer quality paper products. Got a nice case of cedar fever while here and the paper so rough that sneezing was painful, what pennies they pinch on the wi-​fi and paper products could result in a bad attitude.
Lousy bedding, rooms appeared tired but clean, definitely the late 70’s décor and the bed felt it. We had to wait for the room to be cleaned one day at 5:00 p.m. and for two days food sat outside the door next to our room, that was gross to pass by each day. Sitting on our balcony brought all the smoking up from below which made us give up our balcony time, apparently a smoke-​free hotel is an oxymoron.
Spa was a plus.