MIT Computers

If I could give this place a lower rating I would. The customer service here was terrible, they were rude and by rude I mean the «manager» Frank specifically. Professionalism was out the door and by the time I was done speaking with him I was willing to pay more for my computer screen repair elsewhere then give MIT computers my business. Please do not go here and if you do, please also write another terrible review. I don’t want this place in business or new management.

I dropped my IPhone. The frame was bent and the screen was shattered. Batteries Plus refused to work on my phone, saying it was impossible, because the frame was bent. I dropped my phone off at MIT and 4 hours and $ 139 later, my phone was fixed. The employee who fixed my phone was extremely nice and very polite. I wasn’t thrilled with the price but my phone was fixed, so I was happy about that.

Very Smart, Helpful staff!!! I took my smashed computer here and signed up for a yearly maintenance for $ 300/​year. The cost of my large HD screen alone would be $ 225… So I went ahead with the maintenance plan. My computer is working again and I’m very happy with my experience overall. The maintenance plan includes three computers, so that’s worth the $ 300 anyway! I would recommend this place to everyone :) they are honest, friendly and qualified :)

When my Nana called me to tell me her laptop had crashed, I flew down to Florida for a few days to take care of her. After verifying it really was broken, I drove us over to MIT Computers. I chose this place over others on Unilocal based on positive reviews and easy commute. When my Nana and I walked in, we were greeted by John, who took care of us after finishing up with a customer in front of us. He was polite and patient with my Nana’s questions, and he took the time to break down the different prices and options for us.
I signed her up for the Tech Club membership, which covers all computer repair services for one year. That way, when I’m in Philly and can’t be by her side, I know there are trustworthy people who can watch out for her when she needs computer help. Huge relief!
We walked out with a replacement laptop (faster than the old one) and a tech club membership for under $ 500. That was a good price for what we got.
The next day, we went back with questions. Walter handled them effortlessly and with kindness.
Thanks again to John and Walter for their support and patience! Keep up the good work, and you will do great business in this area!

Fast service for a great price, Best Buy couldn’t fix my computer and they fixed it in 2 days for a lower price than anywhere else. friendly staff.

I had worst and unacceptable experience ever from one of staff and their serives.
their service mind is zero.
they doesn’t know how to fix computer.
they treat your computer like trash.
and just fraud your money.
don’t ever go there
complaining staff name: Bradyn Mitchell
complaining business name: MIT computers
I droped off my laptop computer for diagnosis on ¹⁰⁄₁₇.
The diagnosis fee is $ 40 and it will be credit torward to any repairing fee.
i called and visited them 3 days after their promising date.
they told me it will take $ 300 to fix my computer.
$ 200 for reinstalling the window and $ 120 for replacing DC jack.
but bradyn mitchell told me that he can repair the DC jack for just $ 80.
so i requested to just repair the DC jack.
but next day he failed to repairing the DC jack.
so i went there to pick it up.
but my computer got alot of scratches on top case and power was completely out of power.
I was very upset becaue my new computer got so much more damaged then before.
However Bradyn Mitchell offered me again that one other speciallist who is most expert person in this field can fix my DC jack.
but it will be cost $ 200.
he can give me $ 100 of store credit for scratched case.
basicaly he want to charge me more even though he damaged my computure so much.
i tried so hard to talk with his boss about this issue. but i couldn’t get hold of him.
Bradyn Mitchell told me that with 48hours his boss will call me.
i accepted his offer to fix my DC jack from another specialist on ¹⁰⁄₂₃.
With $ 100 store credit of scratch damages, the charge will be $ 200.
however his promise didn’t make it this time again.
he promised me he can fix it within 2 days ¹⁰⁄₂₅.
he never called me until after 5 days, neither his boss ¹⁰⁄₂₇.
so i called him on ¹⁰⁄₂₈ but he was just saying that his boss will call me tomorrow for sure 100%. and he can’t do anything about it he said.
not surprisely, no one give me any feedback until ¹⁰⁄₂₉.
so i went back on ¹⁰⁄₃₁. he was saying that he can’t do anything more with my computer and just giving me back.
i paid $ 40, didn’t fix anything, just got alot of dagemes, and stoped my own work over 2 weeks. just got me alot of stress and anger.

Had my iphone 4 cracked screen repaired. Great price and did it in an hour. I would recommend them to anyone.