Michaels

It’s a Michaels.
Sorry, that’s not helpful.
It’s one location in a chain of big box art and craft stores. They sell mostly mainstream stuff at a reasonably high markup. You can find deals online and in coupons, if you have one nearby. For the most part, these stores are forgettable, understaffed and sloppily merchandised.
In the credit where it’s due department, in nearly every Michaels store I’ve been in three states there is at least one great employee. Over worked, under paid and trying their best to prop up the other zombies there because there was a layoff at the local walmart. Cheers to them. I appreciate your work when I am there.
Overall, buy online. Every once in a while there may be a sale that is good. Today, for instance, Golden acrylics were 40% off, which is a great deal on the some of the best acrylic paint made. But their brush selection is sad beyond belief and the rest, well, here and there, there are good things. But most of it is just as dismal as the flickering, florescent, store lighting.
Avoid unless necessary.

The more I go in this store the more I like it and figure out how to navigate through. For arts and crafts they have a plethora of items but some are definitely higher quality than others so don’t just base purchase on price. I am not a huge artsy person but usually find something intriguing to try out. They were pretty cleaned out of items from Christmas but were trying to refill shelves as fast as they could. Also still had done decent Christmas items left at 70% off many items.

This is Michaels. Typical and caters your every need. I cannot be biased and give them 5 stars because I DO shop here often as I am a painter. The reason why they get 3 stars is they’re a chain and I so very much want to be able to find a small locally owned art supply shop that doesn’t break my wallet as a struggling artist. I do give the employees of this location 5 stars as I have found every single one of them that I have met very helpful and understanding of what I am in search of. Because of these colorful employees I am always happy to come back to stock up on my paints, pencils, and canvases. Oh yeah, the other reason why this location does not deserve 5 stars… LOCATION!!! I despise the fact that it’s amidst the clusterf*k next to a bunch of chain stores in a crowded plaza. It really drains me just driving there and out of that particular plaza. Eh… Whatever.

Michael’s generally does a decent job on custom frames; even when they mess it up (which has happened to me once) they are pretty good about correcting their mistakes.
Otherwise, this place is just a soulless amalgamation of scrapbooking supplies and cheap Chinese-​made holiday kitsch. Need a light up wreath that sings Christmas carols? How about a skeleton that does a spooky laugh? Couple this with the endless coupons they run, and you have a recipe for old white lady central. 65 aisles, millions of items, 2 cashiers. Leave plenty of time for standing in line here.
Terrible parking — Regency Square qualifies as a layer of Dante’s Purgatory — but there’s a charging station for your Tesla should you need it. Stop by the Starbucks and say hi to me! I’m there all the time.

Same as most other Michaels. Maybe a little on the messy side but nothing outrageous.
I have had issues with coupons here. Not the franchise coupon policy just this individual store not knowing which coupons are for in-​store and online or just online.

I’ve been to many Michael’s across the country. This one is almost like every other. It may be a little older and maybe not as organized as some. However they offer everything else you find at any other Michael’s. The staff here always seems helpful and ready to find what you need.

A typical craft store. A bit messy. They have a good paper crafting department, which is where I shop most of them time, when I’m not shopping at my favorite craft store, Joann’s !
Their coupon policy sucks. One coupon per customer per day. HUH? Haven’t they learned from Joann’s yet? Big reason why I only come here if Joann’s doesn’t have what I’m looking for. Thank goodness that’s not too often!

The prices are comparable to other craft stores, but their coupon policy is ridiculous.
The store definitely looks like a step back to the early 90s. Not renovated, and a little run down. They have lots of craft supplies which makes this a great place to shop.
The coupon policy is a bit ridiculous in that they only allow one coupon per person per day. Other stores, Joann Fabrics, allows you to use more than one coupon (as long as they are different) per item including a competitor coupon.
I think this why Michaels looks so empty compared to Joann’s.
This is my last resort store…

The customer service at this store is terrible! I had a return and there was no one at the customer service. Only one register open with 6 people in line! A manager finally came over and opened a register, by then there were 4 people in each line and it just kept getting worse in that they opened 2 more registers while I was in line.
The lines here are always a mess and rarely do the cashiers ever call for backup. Joann has a much better system to get people out quickly & efficiently.

Fantastic framing and great value! Had a hard to find 3D object to frame — a brass door knocker of a girl on a swing. So it is heavy and odd. My Mom is in love with it and had a framing vision for it based on a catalog picture. Nick helped us match her vision with his patient exploration of frames and backing types and colors. It took at least 20 min to get it all right and he listened well and was knowledgeable, responding with options and not strong opinions which is what you want when picking something so personal. A really nice feature was he could show us what the finished product would look like on the computer and printed it out on the receipt. I had taken this object to a frame specialty store first and was told how difficult it would be and thus expensive — I was quoted 3x the price of Michael’s and walked away with no confidence they could do it so I went to Michael’s. Michael’s attitude was very refreshing and you wouldn’t expect a chain store to take on challenges but they did and I think they enjoyed it! Brandy did the actual frame job and the attention to detail was obvious. The product was EXACTLY what Mom wanted and she absolutely adores it! I saw Brandy in the back when I picked it up today and thanked her. She was working away, but took the time to say hello. Mom has the art across from her lazy boy and she will get hours of enjoyment looking at it — so much better than TV for her. So I feel we got Nordstrom’s service at KMart prices. We caught a 60% framing sale and the price was more than reasonable and the quality was superb. Nothing was out of place — no nicks or marks and they packaged it with foam wrap, bubble wrap and butcher paper. I want that kind of service in framing — it is a pretty personal thing and there are many decisions and options to choose from. Nick carefully unwrapped it so I could look at it. Nick did one final close inspection and picked off a speck of dust before wrapping it up — he wanted to make sure I was happy and it was perfect was what I felt. Then he wrapped it carefully back up and he helped me pick the perfect easel. The amount of time I saved by Nick knowing his job to help us pick the right details was also invaluable. It was a very efficient operation, service/​customer oriented and I was happily surprised by the attention to detail I got from a big chain store. So hats off to this team of Brandy and Nick and Michael’s for hiring them. They provide a great service I wanted to Unilocal about!

It’s your typical Michaels… Nothing more special about this location than others. I do suggest downloading their app and taking advantage of their coupons.

The worker, Brandy, in the custom framing was friendly, funny, and upbeat even while being challenged by Micheal’s computer system. A note to the wise, if you are planning to have something framed, use your coupons or leverage one of their promotions for custom framing or you will pay dearly. :)

I don’t go all that much but the prices are good. Typically better than the other arts & crafts establishment here, Joann’s Fabrics. Used this store a lot for various items I needed for my wedding. They had premade silk bouquets that were very pretty which I ended up using. I had red roses and my bridal party had white hydrangeas. From what people have told me no one even knew they were fake! A good tip: they compete with Joann’s so they will accept their coupons with no problem.

Place has not changed much over the years, still the best stop for art and crafts supplies. I needed some stuff for a poster last semester and this place came through with flying colors. Sometimes finding help can be a little bit difficult, but if you just find an employee then you can find what you need. The place is usually not that packed as well.